Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 339 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 2 stars

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P
Pierre Cedric N.
Rating: 2 out of 5
following a purchase from 10/01/2019
I don't see any change yet.
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Fabienne T.
Rating: 2 out of 5
following a purchase from 10/01/2019
Good product
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Sophie R.
Rating: 1 out of 5
following a purchase from 09/01/2019
Parcel not received because of the deliveryman, no answer from the after-sales service despite 3 emails of reminder and obliged to pay again delivery costs to have his order. 3 months to have his order and no commercial gesture granted.
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Thi thu huyen P.
Rating: 2 out of 5
following a purchase from 09/01/2019
For the price they paid, they could have made an effort when it came to packaging !!! I received my package with 2 creams that opened !!! I lost half of them !!! The jars were scratched and it looks like it was already used !!! Very bad feeling and especially for the price I didn't give !!! No more orders on this site !!!
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Christelle V.
Rating: 2 out of 5
following a purchase from 10/01/2019
One of the products I received arrived damaged, despite my email the same day I received it, I never got any news or received a new product.
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Adelaide G.
Rating: 1 out of 5
following a purchase from 04/01/2019
I only received one product out of three!
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Jamila A.
Rating: 1 out of 5
following a purchase from 05/01/2019
Bien
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Christa C.
Rating: 2 out of 5
following a purchase from 04/01/2019
Having left a message with no computer response from you. I'm not satisfied.
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sarah H.
Rating: 2 out of 5
following a purchase from 04/01/2019
Product emptied into its packaging and no response from customer service !!!!
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Virginie B.
Rating: 2 out of 5
following a purchase from 05/01/2019
I sent an email and I didn't get a response... disappointing.
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Morgane B.
Rating: 1 out of 5
following a purchase from 06/01/2019
The mask burned my cheek skin ....
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Khadija B.
Rating: 1 out of 5
following a purchase from 04/01/2019
Bad
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Asiba R.
Rating: 1 out of 5
following a purchase from 06/01/2019
Super 2products just that dries my hands a lot with the soap.
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Celia L.
Rating: 2 out of 5
following a purchase from 30/12/2018
After 14 days of use, I am not convinced of the promised effectiveness of this product. My skin problems are still present and I don't see any particular change. I continue to use it, telling myself that maybe it took a little longer to have an effect on some people. Otherwise it is a pleasant soap and I like this little cocooning moment every morning and every evening especially when I do the mask.
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Justine P.
Rating: 2 out of 5
following a purchase from 03/01/2019
I've been using the products for a week and I'm getting pimples...
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ANNE G.
Rating: 2 out of 5
following a purchase from 04/01/2019
Very disappointed by the products. I bought the products following the advice of a famous star on insta who praised the benefits and results of the products. After 20 days I don't see any improvement. Products to leak
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Aline M.
Rating: 2 out of 5
following a purchase from 04/01/2019
The soap makes my skin hyper dry and the cream makes no difference.
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jennifer P.
Rating: 2 out of 5
following a purchase from 03/01/2019
I had a pro code with free shipping except I paid the shipping costs, I sent you an email no answer? Misleading advertising the discount is on the product excluding tax
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Rachida E.
Rating: 1 out of 5
following a purchase from 01/01/2019
??
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Irène K.
Rating: 2 out of 5
following a purchase from 02/01/2019
I sent an email and I still haven't received any answer !!!
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Jennifer C.
Rating: 1 out of 5
following a purchase from 03/01/2019
Very happy
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Laure V.
Rating: 1 out of 5
following a purchase from 02/01/2019
Disappointed. The goat's milk soap burned my skin and dried it out. And the precious cream doesn't moisturize very well to make up for the soap. For the price I'm very disappointed. Avoid
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Safia O.
Rating: 2 out of 5
following a purchase from 02/01/2019
I ordered 1 goat's milk soap and 1 cream and I only received the cream. I complained on January 4th and I still have no news.
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Amelie M.
Rating: 1 out of 5
following a purchase from 31/12/2018
It burned my skin...
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Melissa D.
Rating: 2 out of 5
following a purchase from 01/01/2019
Parcel received in 2 days, but soap that dries my skin ??
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Sonia P.
Rating: 2 out of 5
following a purchase from 31/12/2018
Soaps is very expensive Impossible to reach the customer service only by mail very long to answer
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Christophe H.
Rating: 2 out of 5
following a purchase from 01/01/2019
I'm not the type to be dissatisfied for a little, but to receive a package with products arriving in rather dubious conditions, to start with the seal lozenges undone on the two cans of cream, lid badly closed, product spilled and dry around the jar, very disappointing for a 1st order.
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Lucille P.
Rating: 2 out of 5
following a purchase from 29/12/2018
Product that gives you pimples... More interesting discount one week after my purchase, a little bit like being taken for a fool...
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Saenda M.
Rating: 1 out of 5
following a purchase from 01/01/2019
Exorbitant price for more than mediocre results.
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Clémentine R.
Rating: 1 out of 5
following a purchase from 30/12/2018
I sent several requests due to a problem with a coupon code that didn't work! I called and left a voicemail message and I still have no feedback! The products are great but the Sav is non-existent! Very disappointed
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Emilie V.
Rating: 1 out of 5
following a purchase from 28/12/2018
I'm not satisfied with my products.
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Gwladys L.
Rating: 2 out of 5
following a purchase from 28/12/2018
Soap smells way too strong! It's not bad but I don't think I'll buy another one!
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Lauriane K.
Rating: 1 out of 5
following a purchase from 29/12/2018
Order not received and still no news from customer service 1 week after contacting them.
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Amandine K.
Rating: 2 out of 5
following a purchase from 30/12/2018
Very disappointed, claiming that soap is very good for the elder, when it does absolutely nothing on a tiny button. Really disappointed, I for one do not recommend it.
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Marion L.
Rating: 1 out of 5
following a purchase from 27/12/2018
I only received one soap instead of a whole peeling set, 2 soaps and oil-free cream.
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Sarah H.
Rating: 2 out of 5
following a purchase from 24/12/2018
Lying ad because it offers a so-called soap of 110g while the soap is much smaller and does not weigh 110g very disappointing damage.
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Ludivine C.
Rating: 2 out of 5
following a purchase from 27/12/2018
First purchase and first deception: an unidentified hair on my soap. I am waiting for news following my email.
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Sandy R.
Rating: 2 out of 5
following a purchase from 27/12/2018
Hello, at the end of November 2018 I ordered a product and to this day I still haven't received it.
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Lounalali T.
Rating: 2 out of 5
following a purchase from 27/12/2018
Not received my order
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LAURA L.
Rating: 2 out of 5
following a purchase from 06/12/2018
I have received the oil-free cream with the push button does not work, I have sent several emails ... To no avail! Deplorable customer service...!
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