Customer reviews of Pinup Secret

The after-sales service never responded to me.

Hello. Very disappointed in the after-sales service. Following a delivery in a relay point (the post office of my city) I unfortunately could not recover my package in time. It went back to the sender Pinup-secret madresse a mail with a link to pay again the shipping costs I asked for a refund t of my order it was refused I find it inadmissible.

Product that gave me a Max of pimples!

I do not recommend this soap for oily skin in T-zone and dry cheeks with redness because it dries to the point of peeling.

No response from the after-sales service

Delivery supposedly offered to my home and finally package in a relay point open that morning so tjr not recovered!! Order made 10 days ago. I knew that the package was at the post office because I have otherwise no information. Very disappointed !!

the site is void for ordering. You select a post office next to your work and the one next to your home is finally chosen. No indication on the invoice!! it is simply the sms collissimo that gives the indication.too bad because the products are great.

Hello I bought a range from you and I'm very very disappointed because I saw a lot of crazy people sharing your products and that it makes my skin so dry and dehydrated ...

Order arrives very late and I have not received any commercial gesture. I won't order anymore and I won't advertise on my social networks anymore.

Very expensive and inefficient products. They manage to sell soaps for 25 euros...

The "face peel" dried out my skin the first time I used it, and I had a lot of pimples on my face. I am not satisfied with this product.

Received product damaged on the sides

Non-effective product

We never get full orders! Angry

I received your products yesterday and I have tested them but I am very mixed on the satisfaction. Would you have any advice? Please? I explain my use of the products yesterday to see where I don't use it well or if I have to do something else. I used the soap cm soap so I put it on my body to wash myself with it and I think it will clean my face with it too, right? Then after s tt that I decided to make the mask and the ..what a pain it seemed easier qd I was watching in video ahaha? I'm struggling to recover the material would you have some advice pt? Because I'm losing a lot I think and otherwise the mask does not necessarily stay very well and very white on my skin cm those of the TV who have the face in casper mode what. Then I have not seen too much difference but my dry skin was even drier so I even said well it's normal finally I'll put the cream and the next to that the ordeal to start ...I started to put your cream on and I didn't even know how to make it penetrate completely because after 30 seconds my skin was red, hot and burning ... I caught lilitis even more plaques than expected especially since I had to remove it directly and put my personal night cream back on. I don't think it's normal especially since I asked for advice and explain my skin bp I'll say what will you advise me this time? Was I using the products wrong? To finish, the soap dried me out more than anything else my skin being already very dry at the base and I had more imperfections and redness while using it than before using it Hence the fact that I question the effectiveness of this product especially since the mask I do not know how to keep it 2-3 minutes not more than 15 minutes on his face to let it pose impossible mdr? extremely disappointed but good

Very good product

Three good

Hello, I have attached a note to my order that has been totally ignored.

1st order and a product is missing

One of the products in my package was unsealed, it leaked all over the place. After I complained to customer service, I was never contacted again. Very disappointed knowing that the products are worth a certain amount!

I don't see any change yet.

Good product

Parcel not received because of the deliveryman, no answer from the after-sales service despite 3 emails of reminder and obliged to pay again delivery costs to have his order. 3 months to have his order and no commercial gesture granted.

For the price they paid, they could have made an effort when it came to packaging !!! I received my package with 2 creams that opened !!! I lost half of them !!! The jars were scratched and it looks like it was already used !!! Very bad feeling and especially for the price I didn't give !!! No more orders on this site !!!

One of the products I received arrived damaged, despite my email the same day I received it, I never got any news or received a new product.

I only received one product out of three!

Bien

Having left a message with no computer response from you. I'm not satisfied.

Product emptied into its packaging and no response from customer service !!!!

I sent an email and I didn't get a response... disappointing.

The mask burned my cheek skin ....

Bad

Super 2products just that dries my hands a lot with the soap.

After 14 days of use, I am not convinced of the promised effectiveness of this product. My skin problems are still present and I don't see any particular change. I continue to use it, telling myself that maybe it took a little longer to have an effect on some people. Otherwise it is a pleasant soap and I like this little cocooning moment every morning and every evening especially when I do the mask.

I've been using the products for a week and I'm getting pimples...

Very disappointed by the products. I bought the products following the advice of a famous star on insta who praised the benefits and results of the products. After 20 days I don't see any improvement. Products to leak

The soap makes my skin hyper dry and the cream makes no difference.

I had a pro code with free shipping except I paid the shipping costs, I sent you an email no answer? Misleading advertising the discount is on the product excluding tax

??

I sent an email and I still haven't received any answer !!!