Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 339 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 2 stars

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Martine B.
Rating: 1 out of 5
following a purchase from 26/12/2018
Relaunch done in your department. Order two goat's milk soaps and receive only one. To date no answer, which means that if I don't get an answer, I won't be able to give you a good advertisement.
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Maud F.
Rating: 2 out of 5
following a purchase from 21/12/2018
One of the products was open and spilled. Contacted the department, waiting for an answer.
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Jessica C.
Rating: 2 out of 5
following a purchase from 21/12/2018
I ordered a pack with a free soap but I only received my batch without the free soap I left messages to customer service, no response from them! I am disappointed!
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Sihem C.
Rating: 2 out of 5
following a purchase from 22/12/2018
I think it's a product that dries the skin too much...
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Emilie S.
Rating: 2 out of 5
following a purchase from 23/12/2018
I sent you a message and nobody bothered to answer me. I'm still waiting for an answer!
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Amelie F.
Rating: 1 out of 5
following a purchase from 19/12/2018
The pump bottle of the oil-free cream does not work I sent an email and no news !!!!
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Magaly V.
Rating: 2 out of 5
following a purchase from 19/12/2018
I received my order and it was on time and the pills work great. My wife thanks you, I thank you, the bed thanks you, the room , sheet, etc............... I can't use this treatment, for reasons of hygiene... Can you return the product to me?
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Thiviya T.
Rating: 1 out of 5
following a purchase from 19/12/2018
Products that give buttons
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Lucie L.
Rating: 1 out of 5
following a purchase from 19/12/2018
I got my broken cream with bits of glass in it. I never got a return from them.
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Asma D.
Rating: 2 out of 5
following a purchase from 16/12/2018
I got very dry skin.
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Maeva P.
Rating: 1 out of 5
following a purchase from 19/12/2018
I got a package all torn up and some products opened and spilled inside the box Not cool
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Louisa Z.
Rating: 1 out of 5
following a purchase from 17/12/2018
No package received
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Barbara M.
Rating: 2 out of 5
following a purchase from 18/12/2018
Unfortunately, I cannot give an objective opinion on the products as my order was completely destroyed and the products arrived broken and emptied into the shipping carton!
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Elise M.
Rating: 1 out of 5
following a purchase from 18/12/2018
Parcel received at the wrong relay point without being warned, obliged to pay the shipping costs again.
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Ophélie H.
Rating: 1 out of 5
following a purchase from 14/12/2018
That soap gave me more pimples than anything else. I don't think it's terrible. How do reality show people do it when they're doing product placement on a deceptive product? Too disappointed I really wish I wouldn't recommend it.
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Laetitia J.
Rating: 2 out of 5
following a purchase from 16/12/2018
Misleading advertising
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Noemie C.
Rating: 1 out of 5
following a purchase from 29/11/2018
I've been waiting over a month for this damn order! Despite the fact that I tried to contact them to find out where it went! I still haven't received it! This is unacceptable!
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Claire P.
Rating: 2 out of 5
following a purchase from 13/12/2018
The products seem fine but the package arrived damaged and no response was given to the complaint about this problem.
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Noémie F.
Rating: 2 out of 5
following a purchase from 16/12/2018
Soap sent in a bubble envelope without a word or instructions for use of goat's milk soap Disappointed with my order placed with you. There won't be a second one!
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Sarah A.
Rating: 2 out of 5
following a purchase from 16/12/2018
I did receive the package on time but I never got an answer to my email regarding the amount debited which does not seem to be the right one. I am satisfied with the product but not with the service.
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Tess R.
Rating: 2 out of 5
following a purchase from 11/12/2018
The oil-free cream is full of toxic products that can give cancer. It is very unpleasant to apply and gives a lot of pimples. The soap is not bad. To conclude, these products are much too expensive for what these. Favour organic products and not this brand especially! The use you make of youtubeuse to sell your products is outrageous! You really take us for pigeons. I will never recommend your products.
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Gamze D.
Rating: 1 out of 5
following a purchase from 14/12/2018
Parcel received days later
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Marie B.
Rating: 2 out of 5
following a purchase from 10/12/2018
The parcel has arrived today, thanks for your prompt delivery. The extra pack enclosed to the order is greatly appreciated.
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Christelle D.
Rating: 2 out of 5
following a purchase from 11/12/2018
2 goat's milk soaps. One much smaller than the other.
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Emilie A.
Rating: 1 out of 5
following a purchase from 11/12/2018
I bought a batch of two soaps, a peeling and a treatment and the peeling was opened before use I find it scandalous in view of the price and quality of the products moreover the customer service did not bring me any saturation at the time I am very dissatisfied.
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Sabine R.
Rating: 1 out of 5
following a purchase from 10/12/2018
.I do not recommend because NOT RECEIVED
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Ilona M.
Rating: 2 out of 5
following a purchase from 08/12/2018
The parcel does not arrive in the selected relay point, I had to make several relay points to recover it.
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ivana L.
Rating: 2 out of 5
following a purchase from 31/10/2018
I bought the so-called acne soap, but it doesn't work at all...
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Lylia H.
Rating: 1 out of 5
following a purchase from 30/11/2018
Two swabs when I only placed one order. A no return due to the proof of the two samples. I won't recommend it again.
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pauline M.
Rating: 1 out of 5
following a purchase from 05/12/2018
I'm disappointed, dry skin, red patches have appeared. I tried to contact the brand but no news... Really very disappointed for the price.
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Lea L.
Rating: 2 out of 5
following a purchase from 02/12/2018
Package not received at the desired platform. At 40KM from the requested delivery address.
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lionel L.
Rating: 1 out of 5
following a purchase from 05/12/2018
For the price I find that the packing as well as the presentation of the soap would deserve a packaging a little more careful, at least a box.
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Laurine L.
Rating: 1 out of 5
following a purchase from 23/11/2018
Delivery too long!
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Mélodie Z.
Rating: 1 out of 5
following a purchase from 06/12/2018
It has completely dried out my skin, but I follow the instructions for use.
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Ikram E.
Rating: 1 out of 5
following a purchase from 04/12/2018
This treatment made my pimples worse and dried out my face. I don't recommend it.
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Alison D.
Rating: 1 out of 5
following a purchase from 05/12/2018
My coupon code was cancelled at checkout and it was agreed to a refund, which I still haven't gotten two weeks later.
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Melina F.
Rating: 1 out of 5
following a purchase from 04/12/2018
I haven't received my order in over a month. And I haven't heard from them since I placed the order, despite many emails to send
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Magali G.
Rating: 1 out of 5
following a purchase from 12/11/2018
Pourri
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Laurina F.
Rating: 1 out of 5
following a purchase from 29/11/2018
I wouldn't order any more because the products come from Israel...
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Marine C.
Rating: 2 out of 5
following a purchase from 23/11/2018
Reception of the parcel 15 days after the order. The payment had been taken from my bank account. My order remained "in process" for 10 days without any response from the customer service although I asked them twice. It's a pity because the product is not bad.
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