Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Pauline F.
Rating: 1 out of 5
following a purchase from 24/11/2018
Allergic reaction all over the face
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Amélie M.
Rating: 2 out of 5
following a purchase from 25/11/2018
Living in arnage I had asked for the delivery in the post office of my town but the parcel arrived in a bakery in the mans.
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Margot L.
Rating: 2 out of 5
following a purchase from 25/11/2018
The goat's milk soap gave me pimples...
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G B.
Rating: 1 out of 5
following a purchase from 25/11/2018
Very disappointed with the products. Doesn't work on all skin types.
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Anais C.
Rating: 2 out of 5
following a purchase from 25/06/2018
No change the product does not meet the described expectation.
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Angélique F.
Rating: 2 out of 5
following a purchase from 25/06/2018
Package still not shipped, waiting very, very, very long time
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Nathalie T.
Rating: 2 out of 5
following a purchase from 22/11/2018
the soap arrived very well but the precious cream is almost empty and was out of its box and leaked everywhere
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Kadili O.
Rating: 2 out of 5
following a purchase from 22/11/2018
I sent an email for an order tracking I got no feedback!
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Monique C.
Rating: 2 out of 5
following a purchase from 22/11/2018
Titles Disappointed with my first order The body scrub arrived with packaging ripped and dented. I sent a photo to customer service no response. my order included another product that I wanted to offer for Christmas and I'm ashamed to give it away given the price I'm really disappointed and I would not advertise. a small commercial gesture would be welcome.
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Joannie B.
Rating: 2 out of 5
following a purchase from 23/11/2018
A broken item...
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Julie F.
Rating: 1 out of 5
following a purchase from 23/11/2018
All right.
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Aline V.
Rating: 1 out of 5
following a purchase from 22/11/2018
20 days I've been waiting 20 days for my order and they say the same thing will happen, but that's all they say.
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Eve D.
Rating: 2 out of 5
following a purchase from 23/11/2018
Hello, I like bcp products, on the other hand the service after more than disappointing and unprofessional!! When I placed my first order I had a problem with one of the products, so I sent an email and then a phone call and then p'us News or solution !!!!! And for the second order I just received my soap which is full of blow !!!! Be well aware that it is for your products and certainly not for the after sales service whether by mail by phone or on Instagram!!!
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Sandy R.
Rating: 1 out of 5
following a purchase from 21/11/2018
To this day I still haven't gotten the order.
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Mehdi B.
Rating: 1 out of 5
following a purchase from 22/11/2018
I got Mongolia with the half fun pot falling into the box.
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Laetitia K.
Rating: 2 out of 5
following a purchase from 08/05/2018
Use of soap and cream without oil. After 4 months no improvement on my skin. Really very disappointed!!
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Célia S.
Rating: 2 out of 5
following a purchase from 22/11/2018
No possibility to track the package. Too bad, the products are giving me pimples. I bought them in the hope of getting rid of them, but the effect is the opposite!
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Mélissa P.
Rating: 2 out of 5
following a purchase from 22/11/2018
So far no conclusive results so I can't put a good mark. I'm waiting for a little more hindsight to give my opinion.
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Virginie G.
Rating: 2 out of 5
following a purchase from 21/11/2018
The precious cream was open inside the package,
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Sarah B.
Rating: 2 out of 5
following a purchase from 21/11/2018
Dries the skin
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Coralie B.
Rating: 1 out of 5
following a purchase from 22/11/2018
I received my grout with the products open and 1 half empty.
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Vanessa M.
Rating: 1 out of 5
following a purchase from 21/11/2018
No interest
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Lydia M.
Rating: 1 out of 5
following a purchase from 23/10/2018
The products have given me huge pimples. I've never had as many pimples as I did with his products.
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Ophely L.
Rating: 2 out of 5
following a purchase from 21/11/2018
Products arrived damaged
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Betty B.
Rating: 2 out of 5
following a purchase from 27/08/2018
Very long time to receive the package
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Nathalie W.
Rating: 2 out of 5
following a purchase from 22/09/2018
It is unfortunate that this company uses a carrier who does not transmit the necessary information to pick up the parcel that has arrived . I wrote 3 times to get the elements, no answer from Pinup-secret. It was my first order with them and it will certainly be my last one !
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Aicha A.
Rating: 1 out of 5
following a purchase from 13/06/2018
Soap that sells dreams but does not remove imperfections and pimples as mentioned.
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Marine L.
Rating: 2 out of 5
following a purchase from 21/09/2018
Not natural as indicated and not so effective
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Hanane M.
Rating: 2 out of 5
following a purchase from 08/10/2018
I have an acne problem (not huge) but it didn't work at all I wash myself morning and evening every day and put the cream without alcohol but no result so not satisfied at all More the price and exorbitant
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Marie-Odile L.
Rating: 2 out of 5
following a purchase from 13/08/2018
Site well presented but not satisfied with the products purchased.
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Sarah B.
Rating: 1 out of 5
following a purchase from 12/09/2018
Product Dissatisfaction
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Zahira K.
Rating: 1 out of 5
following a purchase from 19/06/2018
These are really mediocre products. It gave me burns on my face and stains, especially the cream did that to me. I paid almost 70€ and I'm really disappointed with these products that are sold as miracle products. Completely disappointed.
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Radia A.
Rating: 2 out of 5
following a purchase from 24/07/2018
The delivery time is too long and I sent an email to customer service I never got an answer or a return????
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Alycia T.
Rating: 2 out of 5
following a purchase from 18/07/2018
I bought the soap that had incredible reviews. I thought it would solve my late acne problems, however I was very disappointed as it made my acne worse. I used the soap for over a month but I didn't even finish it as my acne had become so bad I couldn't manage it.
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Anastasia B.
Rating: 1 out of 5
following a purchase from 22/08/2018
Delivery time not respected I waited more than a month before getting an answer product damage very well
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Laetitia Y.
Rating: 1 out of 5
following a purchase from 12/06/2018
Zero
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Alessia S.
Rating: 1 out of 5
following a purchase from 07/05/2018
Product arrived damaged, manufactured abroad and composition not detailed
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Leila I.
Rating: 2 out of 5
following a purchase from 18/06/2018
The soap did not improve the condition of my acneic skin no change despite more than a month of use.
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Apolline B.
Rating: 2 out of 5
following a purchase from 06/09/2018
I have fragile skin and I thought it was going to be a good product but it didn't. It irritated and dried my skin.
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Meliha G.
Rating: 1 out of 5
following a purchase from 18/07/2018
I don't see any change, for me at all these products don't work at all.
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