The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
The customer service never answers I have contacted them 2 times Moreover error of place of delivery In short the product is good but the customer service is very bad.
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Laura N.
Rating: 1 out of 5
following a purchase from 03/10/2018
Totally dissatisfied with the products that gave me a lot of pimples. A deplorable customer service that is hard to decipher emails.
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Margaux G.
Rating: 1 out of 5
following a purchase from 02/08/2018
Really inefficient service, very disappointed!
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Fatima E.
Rating: 2 out of 5
following a purchase from 12/11/2018
I had to wait 2 months and a half Before having my package, ONE does not warn me on the fact that my package to be returned to the sender for lack of error on the address I had to call myself several times And pay very expensive communication seen that I am in Belgium. I have to pay the 3,90€, the package is still blocked and I had to call again to prevent pin up. Really it wasn't pleasant at all.
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Caroline P.
Rating: 1 out of 5
following a purchase from 15/11/2018
The site itself is not bad, but I can't say the same about the products.
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Marine L.
Rating: 2 out of 5
following a purchase from 05/11/2018
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Audrey S.
Rating: 2 out of 5
following a purchase from 12/11/2018
Hello I'm disappointed with the products it's been almost 2 months I use the soap I have big pimples and abscesses on my chin ... I'm going to stop using it I had a beautiful skin before ... I bought 3 soaps and a cream without oil because expensive products and I wanted to take advantage of a good promotion Now I will try to resell it to someone who has a less fragile skin A.Schmitt
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Louise P.
Rating: 2 out of 5
following a purchase from 09/10/2018
Very long delivery time, without any commercial gesture, a little disappointed... but product in accordance with expectations.
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Anne-Sophie M.
Rating: 2 out of 5
following a purchase from 11/10/2018
After more than a month of waiting I still don't have my order. I feel like I've been robbed.
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Noémie C.
Rating: 1 out of 5
following a purchase from 30/04/2018
I didn't get everything I ordered. They sent it back and they were wrong again. And finally after months of emailing them they didn't refund me or send me the missing products. really bad
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Safae B.
Rating: 1 out of 5
following a purchase from 11/11/2018
I've been waiting for almost 2 weeks for my package!
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Léane B.
Rating: 1 out of 5
following a purchase from 30/09/2018
I would never order again, I just ordered a soap in early October, I still haven't received it. Do you think it's normal?
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Adeline E.
Rating: 1 out of 5
following a purchase from 05/08/2018
I had problems with the shipping of the order and never had a commercial gesture from them so no professionalism.
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axelle C.
Rating: 1 out of 5
following a purchase from 31/10/2018
Clearly aberrant. Order placed on 31/10. We are the 22/11 and after about 7 calls I am finally offered to send me back my order but to REPAY the shipping costs because my package was lost. Customer service crap, we are promised a return mail to keep us informed of the progress of our order but never anything. Forced to fight for a refund. It's a SCANDAL. To run away.
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Claire-Anne D.
Rating: 2 out of 5
following a purchase from 07/11/2018
I bought the Pinup-secret goat's milk soap/mask recently. I've been using it morning and night for a week now and I still don't see any results. Maybe I have to wait a little longer before I notice a change in my skin. The downside of this product is that when I do the mask, after 5 minutes I have a tingling or even burning sensation all over my face. I don't think this is normal... To see if this soap is really revolutionary or not ...
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Melissa G.
Rating: 2 out of 5
following a purchase from 07/11/2018
My package was sent to the wrong address.
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Benoit A.
Rating: 2 out of 5
following a purchase from 07/11/2018
I thought I would receive my package at my address and finally I received it at a relay point.
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Afifa S.
Rating: 1 out of 5
following a purchase from 04/11/2018
Quite disappointed with the products, I don't see a big difference in my skin. Ordinary products and not making any big difference, at least in my case.
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Amina M.
Rating: 2 out of 5
following a purchase from 07/11/2018
No effect
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Soumya R.
Rating: 1 out of 5
following a purchase from 06/11/2018
Very aggressive for my damaged skin
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Clara S.
Rating: 1 out of 5
following a purchase from 04/11/2018
10 days I'm waiting for my package
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Hélène F.
Rating: 1 out of 5
following a purchase from 04/11/2018
I still haven't received anything. However, the payment was well made!!!
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Domitille B.
Rating: 1 out of 5
following a purchase from 05/11/2018
Shit! I have normal skin and see how it's dried my skin! Supposedly it takes away the marks, pimples and so on, doesn't tell the whole story ! On the contrary it stings and leaves the skin red... stupid for being tempted ! Damn social networks with its pseudo stars with their promo code ! Run away from !!!!
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Mélina T.
Rating: 1 out of 5
following a purchase from 29/10/2018
There's no such thing as a no-good, no-good, no-good TV people who make product investments to make money, but the product he advises us on is really rubbish! ⛔️❌ I don't recommend it at all.
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Claire G.
Rating: 1 out of 5
following a purchase from 20/09/2018
I still haven't received my order yet and it's been a month since I placed it, so it came just as you said it would!
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Vanessa P.
Rating: 2 out of 5
following a purchase from 31/10/2018
Packaging damaged on the three peelings ordered, a product that fell on the floor when trying to take it out of the box.
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Lindsay L.
Rating: 1 out of 5
following a purchase from 16/10/2018
Makes the skin very dry, does not make the skin soft and more pimples than before
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Asma E.
Rating: 1 out of 5
following a purchase from 25/07/2018
Does not respect their delivery time
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Marina M.
Rating: 1 out of 5
following a purchase from 28/10/2018
A customer service not very available and not very friendly moreover the order is sent in a basic envelope without any packaging Delayed delivery! Damage.....
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Eden B.
Rating: 1 out of 5
following a purchase from 28/10/2018
My skin is very dry after the application of soap and cream.
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Emilie M.
Rating: 2 out of 5
following a purchase from 28/10/2018
Very long delivery more than 2 weeks. Not sure to recommend so fast.
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Anne-Laure D.
Rating: 1 out of 5
following a purchase from 27/10/2018
I'm missing a product in my parcel and at the price we pay they can't even provide a claim service at the post office!!! I find it unacceptable that I have to take care of this...
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Marilyn P.
Rating: 2 out of 5
following a purchase from 25/10/2018
Unpleasant customer service .
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Samira A.
Rating: 1 out of 5
following a purchase from 22/10/2018
Very disappointed by the products received especially one.
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Annick A.
Rating: 2 out of 5
following a purchase from 24/10/2018
Bien
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Naima A.
Rating: 1 out of 5
following a purchase from 23/10/2018
Lame. They canceled my order because I put in 2 coupon codes. Pitiful customer service. Their email replies full of spelling mistakes.
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Audrey L.
Rating: 2 out of 5
following a purchase from 20/10/2018
Delayed delivery due to an unannounced out-of-stock condition at the time of purchase.
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Louanne B.
Rating: 2 out of 5
following a purchase from 11/10/2018
Parcel received at the wrong address but sent quickly
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Anne-Julie B.
Rating: 1 out of 5
following a purchase from 18/10/2018
Bad, gives pimples
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Deborah T.
Rating: 1 out of 5
following a purchase from 15/10/2018
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
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