Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 337 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 2 stars

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Emmanuelle R.
Rating: 1 out of 5
following a purchase from 10/10/2018
I did not receive my first package because apparently it was sent to the post office while I was waiting for it at home. Then bcp exchanges messages with customer service who gives me a payment to make for the shipping costs. I was unable to pay for it. So I exceeded a second order but the shipping costs in addition were not charged to me .... so they did not deliver my order: I am still waiting for .... because they have debited the amount of the products on my visa and they have the products .....
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Olivia M.
Rating: 1 out of 5
following a purchase from 16/10/2018
I still haven't received the package
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Nora R.
Rating: 2 out of 5
following a purchase from 15/10/2018
The oil-free cream I had a half-filled tube so I would like to get one back or a commercial gesture. Soap otherwise is perfect
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Ratiba G.
Rating: 2 out of 5
following a purchase from 11/10/2018
Not if I think it's just another soap like all the others.
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Hatice K.
Rating: 2 out of 5
following a purchase from 15/10/2018
I think it's expensive and I don't see any difference.
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Mélie J.
Rating: 2 out of 5
following a purchase from 29/04/2018
Big customer service issues, no answer after 2 tries. My product is going green, I still don't know why. On the other hand the goat's milk mask is good.
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Mathilde B.
Rating: 1 out of 5
following a purchase from 03/10/2018
Pretty good but one of my ordered product has been replaced by another ...
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Louise R.
Rating: 1 out of 5
following a purchase from 13/10/2018
Didn't get my package in time, disappointed...
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Laurie G.
Rating: 1 out of 5
following a purchase from 12/10/2018
Mask arrived damaged.
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Amelie S.
Rating: 1 out of 5
following a purchase from 11/10/2018
The products are great, but I received my oil-free cream with a faulty pump, I sent them an email and they said they were going to send me a new pump... I'm still waiting for it. I'm really unhappy with the after-sales service... I'm wasting too much cream by going to get it in the tube with a stick...
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Nelly J.
Rating: 1 out of 5
following a purchase from 03/10/2018
Fast shipping. The mask presents lumps impossible to apply on the one hand, and on the other hand a galley without name to remove, I do not advise occurs
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Chahinaz K.
Rating: 1 out of 5
following a purchase from 01/10/2018
I was disappointed when I last ordered the goat's milk soap, it doesn't match the one I had previously.
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severine L.
Rating: 1 out of 5
following a purchase from 05/10/2018
The peeling does not adhere easily to the skin "lumps" moreover after 2min "small balls" are formed on the down of the skin very hard to remove. When the soap it stung me enormously the skin I had to rinse it very quickly. I tried again 2 days after idem! I had red patches on the face! I bought this range because I only have oily skin and a few blackheads and dilated pores. I have never had such a problem with a cosmetic product! Even the precious cream doesn't suit me at all, my skin is absolutely not matified. I am very disappointed and I won't recommend this range to my friends.
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Camelias L.
Rating: 1 out of 5
following a purchase from 05/10/2018
I'm not satisfied with my purchase, I expected much better. I find the advertising for this product far too exaggerated.
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Laurie B.
Rating: 2 out of 5
following a purchase from 07/10/2018
Super product On the other hand review the service sends parcels and after-sales service. With each order a problem parcel does not arrive, not the right products error of address ... Too bad because super product range.
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Cécile F.
Rating: 2 out of 5
following a purchase from 04/10/2018
Products that have no effect on me worse that aggravate my problem
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Sabrine F.
Rating: 1 out of 5
following a purchase from 08/10/2018
I wanted to try the goat's milk cream so I added the cream and the care that goes with it but it didn't work and it didn't give me any results, I'm very unhappy.
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Rania L.
Rating: 2 out of 5
following a purchase from 05/10/2018
Almost a week of waiting to receive the package and no tracking possible
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Jessie M.
Rating: 1 out of 5
following a purchase from 04/10/2018
Very disappointed! Buttons ++++ after 2 months of use, so I stopped and I don't find it as good as what they say, texture ... You're disappointed, I wouldn't recommend it.
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