Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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C
Clara S.
Rating: 1 out of 5
following a purchase from 04/11/2018
10 days I'm waiting for my package
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Hélène F.
Rating: 1 out of 5
following a purchase from 04/11/2018
I still haven't received anything. However, the payment was well made!!!
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Domitille B.
Rating: 1 out of 5
following a purchase from 05/11/2018
Shit! I have normal skin and see how it's dried my skin! Supposedly it takes away the marks, pimples and so on, doesn't tell the whole story ! On the contrary it stings and leaves the skin red... stupid for being tempted ! Damn social networks with its pseudo stars with their promo code ! Run away from !!!!
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Mélina T.
Rating: 1 out of 5
following a purchase from 29/10/2018
There's no such thing as a no-good, no-good, no-good TV people who make product investments to make money, but the product he advises us on is really rubbish! ⛔️❌ I don't recommend it at all.
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Claire G.
Rating: 1 out of 5
following a purchase from 20/09/2018
I still haven't received my order yet and it's been a month since I placed it, so it came just as you said it would!
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Vanessa P.
Rating: 2 out of 5
following a purchase from 31/10/2018
Packaging damaged on the three peelings ordered, a product that fell on the floor when trying to take it out of the box.
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Lindsay L.
Rating: 1 out of 5
following a purchase from 16/10/2018
Makes the skin very dry, does not make the skin soft and more pimples than before
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Asma E.
Rating: 1 out of 5
following a purchase from 25/07/2018
Does not respect their delivery time
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Marina M.
Rating: 1 out of 5
following a purchase from 28/10/2018
A customer service not very available and not very friendly moreover the order is sent in a basic envelope without any packaging Delayed delivery! Damage.....
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Eden B.
Rating: 1 out of 5
following a purchase from 28/10/2018
My skin is very dry after the application of soap and cream.
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Emilie M.
Rating: 2 out of 5
following a purchase from 28/10/2018
Very long delivery more than 2 weeks. Not sure to recommend so fast.
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Anne-Laure D.
Rating: 1 out of 5
following a purchase from 27/10/2018
I'm missing a product in my parcel and at the price we pay they can't even provide a claim service at the post office!!! I find it unacceptable that I have to take care of this...
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Marilyn P.
Rating: 2 out of 5
following a purchase from 25/10/2018
Unpleasant customer service .
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Samira A.
Rating: 1 out of 5
following a purchase from 22/10/2018
Very disappointed by the products received especially one.
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Annick A.
Rating: 2 out of 5
following a purchase from 24/10/2018
Bien
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Naima A.
Rating: 1 out of 5
following a purchase from 23/10/2018
Lame. They canceled my order because I put in 2 coupon codes. Pitiful customer service. Their email replies full of spelling mistakes.
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Audrey L.
Rating: 2 out of 5
following a purchase from 20/10/2018
Delayed delivery due to an unannounced out-of-stock condition at the time of purchase.
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Louanne B.
Rating: 2 out of 5
following a purchase from 11/10/2018
Parcel received at the wrong address but sent quickly
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Anne-Julie B.
Rating: 1 out of 5
following a purchase from 18/10/2018
Bad, gives pimples
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Deborah T.
Rating: 1 out of 5
following a purchase from 15/10/2018
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
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Emmanuelle R.
Rating: 1 out of 5
following a purchase from 10/10/2018
I did not receive my first package because apparently it was sent to the post office while I was waiting for it at home. Then bcp exchanges messages with customer service who gives me a payment to make for the shipping costs. I was unable to pay for it. So I exceeded a second order but the shipping costs in addition were not charged to me .... so they did not deliver my order: I am still waiting for .... because they have debited the amount of the products on my visa and they have the products .....
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Olivia M.
Rating: 1 out of 5
following a purchase from 16/10/2018
I still haven't received the package
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Nora R.
Rating: 2 out of 5
following a purchase from 15/10/2018
The oil-free cream I had a half-filled tube so I would like to get one back or a commercial gesture. Soap otherwise is perfect
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Ratiba G.
Rating: 2 out of 5
following a purchase from 11/10/2018
Not if I think it's just another soap like all the others.
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Hatice K.
Rating: 2 out of 5
following a purchase from 15/10/2018
I think it's expensive and I don't see any difference.
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Mélie J.
Rating: 2 out of 5
following a purchase from 29/04/2018
Big customer service issues, no answer after 2 tries. My product is going green, I still don't know why. On the other hand the goat's milk mask is good.
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Mathilde B.
Rating: 1 out of 5
following a purchase from 03/10/2018
Pretty good but one of my ordered product has been replaced by another ...
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Louise R.
Rating: 1 out of 5
following a purchase from 13/10/2018
Didn't get my package in time, disappointed...
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Laurie G.
Rating: 1 out of 5
following a purchase from 12/10/2018
Mask arrived damaged.
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Amelie S.
Rating: 1 out of 5
following a purchase from 11/10/2018
The products are great, but I received my oil-free cream with a faulty pump, I sent them an email and they said they were going to send me a new pump... I'm still waiting for it. I'm really unhappy with the after-sales service... I'm wasting too much cream by going to get it in the tube with a stick...
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Nelly J.
Rating: 1 out of 5
following a purchase from 03/10/2018
Fast shipping. The mask presents lumps impossible to apply on the one hand, and on the other hand a galley without name to remove, I do not advise occurs
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Chahinaz K.
Rating: 1 out of 5
following a purchase from 01/10/2018
I was disappointed when I last ordered the goat's milk soap, it doesn't match the one I had previously.
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Severine L.
Rating: 1 out of 5
following a purchase from 05/10/2018
The peeling does not adhere easily to the skin "lumps" moreover after 2min "small balls" are formed on the down of the skin very hard to remove. When the soap it stung me enormously the skin I had to rinse it very quickly. I tried again 2 days after idem! I had red patches on the face! I bought this range because I only have oily skin and a few blackheads and dilated pores. I have never had such a problem with a cosmetic product! Even the precious cream doesn't suit me at all, my skin is absolutely not matified. I am very disappointed and I won't recommend this range to my friends.
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Camelias L.
Rating: 1 out of 5
following a purchase from 05/10/2018
I'm not satisfied with my purchase, I expected much better. I find the advertising for this product far too exaggerated.
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Laurie B.
Rating: 2 out of 5
following a purchase from 07/10/2018
Super product On the other hand review the service sends parcels and after-sales service. With each order a problem parcel does not arrive, not the right products error of address ... Too bad because super product range.
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Cécile F.
Rating: 2 out of 5
following a purchase from 04/10/2018
Products that have no effect on me worse that aggravate my problem
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Sabrine F.
Rating: 1 out of 5
following a purchase from 08/10/2018
I wanted to try the goat's milk cream so I added the cream and the care that goes with it but it didn't work and it didn't give me any results, I'm very unhappy.
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Rania L.
Rating: 2 out of 5
following a purchase from 05/10/2018
Almost a week of waiting to receive the package and no tracking possible
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Jessie M.
Rating: 1 out of 5
following a purchase from 04/10/2018
Very disappointed! Buttons ++++ after 2 months of use, so I stopped and I don't find it as good as what they say, texture ... You're disappointed, I wouldn't recommend it.
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