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S
Rating: 3 out of 5
More than a week before receiving my package while it was stuck in Montpellier near my home for several days
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews
Summary of reviews
Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Reviews 2 and 3 stars
Reset filtersJ
Rating: 3 out of 5
One cream was no longer sealed and completely sticky
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J
Rating: 3 out of 5
Goat milk soap is the best, but the one with turmeric can irritate or even burn if you have sensitive skin, so be careful.
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F
Rating: 2 out of 5
No luck. The seal of the mask had cracked, causing the hair mask to leak everywhere in the box.
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S
Rating: 2 out of 5
Packetstation returned my package this morning, but I only received a message on Friday. Could you send my package to my address: Nicole Steinmetz, Orchideenweg 8, 66564 Ottweiler? Thank you, Nicole Steinmetz
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C
Rating: 3 out of 5
I didn't expect such a ridiculously small size at all.
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C
Rating: 3 out of 5
Disappointed this time because they charged my order amount twice, I sent an email but got no response
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S
Rating: 3 out of 5
10/10
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K
Rating: 2 out of 5
I love the products but I had to wait 1 month to be delivered without even receiving a little apology note for the inconvenience. It would have made me happy. Customer experience is worse than before.
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V
Rating: 2 out of 5
Very long package shipping
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D
Rating: 2 out of 5
The article is great, but the shipping is terrible, it was supposed to be delivered on the 11th to a machine and only arrived on the 21st.
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N
Rating: 2 out of 5
For this last order, in my received package there was only one soap instead of 2 as requested.
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M
Rating: 2 out of 5
The soap dried my skin
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B
Rating: 2 out of 5
I had requested a delivery to my home. But the package arrived elsewhere with a change of delivery point
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C
Rating: 2 out of 5
My product arrived broken
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A
Rating: 3 out of 5
The pants are nice, but not like in the pictures, but otherwise everything fits.
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A
Rating: 2 out of 5
I tolerate it super well, but the cream in the pump bottle was defective after a week and the cream was still almost full. I had to order a new one and hope the pump attachment lasts now for both tubes.
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I
Rating: 3 out of 5
The mask burns my skin Like a huge sunburn
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P
Rating: 2 out of 5
The container for the soap arrived broken, I have not received a response to my email regarding this yet.
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M
Rating: 3 out of 5
Correct product but not as crazy as described in the promotion on the site or by influencers. Even more disappointed to see that it is not French.
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S
Rating: 3 out of 5
Unfortunately, the delivery was not delivered to the parcel shop, but returned. I am withdrawing from the purchase.
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S
Rating: 3 out of 5
The cloth is very absorbent. However, since it cannot be placed on the heater, it does not dry and is not usable the next day.
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V
Rating: 3 out of 5
As for me, I received and tested my products and having big acne issues because my skin is fragile, I notice that the more I use them, the more I have burning sensations, tightness, and pimples on my face. So I will see if by the end of the week my skin gets better or if it's the opposite, I will send a message. But otherwise, the soap smells wonderfully good!
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L
Rating: 2 out of 5
A promotional product was missing
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K
Rating: 2 out of 5
I used the glow booster product, I had a huge allergic reaction and it was immediate, we are the day after using it and I am at my doctor to find out how to fix this
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K
Rating: 3 out of 5
Unfortunately, I did not receive my order completely.
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G
Rating: 2 out of 5
I can't get the cream out through the dosing cap due to the rigidity of the plastic bottle.
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M
Rating: 3 out of 5
One delivery was great. The second delivery arrived damaged. I sent them pictures and am still waiting for their feedback. Best regards, Martina
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K
Rating: 2 out of 5
Received my goods/package but unfortunately 1 product was missing, namely the goat's milk soap! Email has been sent, but to this day no feedback! Waiting for a replacement or refund!
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C
Rating: 2 out of 5
The products do not suit my skin, it gave me pimples that got infected, I am still disappointed.
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A
Rating: 2 out of 5
The package was damaged, it would have been a gift
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R
Rating: 2 out of 5
Received the products but my gift offer is missing
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M
Rating: 2 out of 5
I had ordered 2 sets of two soaps with the brush, I only received one. I sent an email with a photo and a second time remained unanswered.
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J
Rating: 2 out of 5
I did not receive what I ordered
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S
Rating: 2 out of 5
Very disappointed with the hair range
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V
Rating: 3 out of 5
Deliver to a different pickup point than mine 30 minutes from my home
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A
Rating: 3 out of 5
Satisfied overall
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L
Rating: 2 out of 5
There is a missing product in the purchases I made
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N
Rating: 3 out of 5
The interesting prices during the sales encouraged me to try. Fast delivery, however, I am not very excited about the products, the soaps are fine but the scent of the gentle exfoliating care smells very bad, I doubt I will use it again. Not having skin problems, I cannot judge the effectiveness, but I will not repurchase.
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D
Rating: 2 out of 5
I was really looking forward to the delivery. But the package was only in the parcel station for one day. When I received the email, it was already too late and my package was gone. That is very, very unfortunate.
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