Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 339 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 2 and 3 stars

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Veronique K.
Rating: 3 out of 5
following a purchase from 14/11/2023
Good products but a soap box was missing. I received one of the 2 I ordered. Would it be possible to send me one. Thank you very much.
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Romane P.
Rating: 2 out of 5
following a purchase from 13/11/2023
I have not received my order in full.
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Bernice M.
Rating: 2 out of 5
following a purchase from 11/11/2023
I have not received my parcel
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Karima A.
Rating: 3 out of 5
following a purchase from 09/11/2023
I've been using the soap for almost 3 months now and unfortunately I haven't seen much of a change. At first, the soap made all my pimples stand out 😶
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Lydie R.
Rating: 3 out of 5
following a purchase from 07/11/2023
I was surprised by the package. A simple cardboard envelope with the product inside, not 1 wrapping paper, not 1 bubble, not 1 card or even an invoice. It's a dry product. With all the advertising about the brand, I was expecting something more polished. That said, I'm satisfied with the product. The first tests are cool.
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Saliha K.
Rating: 2 out of 5
following a purchase from 05/11/2023
I only received the oil-free cream
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Mathilde L.
Rating: 3 out of 5
following a purchase from 07/11/2023
I still haven't received my cash back because it hasn't yet been validated by the brand...
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Isabelle D.
Rating: 3 out of 5
following a purchase from 31/10/2023
This product was forgotten in my previous order
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Emmanuelle B.
Rating: 3 out of 5
following a purchase from 31/10/2023
I find that the composition of some products has changed: soap, peeling especially!
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Céline S.
Rating: 2 out of 5
following a purchase from 01/11/2023
Product error
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Julia R.
Rating: 3 out of 5
following a purchase from 25/10/2023
I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.
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Marine L.
Rating: 3 out of 5
following a purchase from 30/10/2023
It's a pity that the products arrived without packaging or a box, knowing that it was a lot and above all a gift.
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Gwladys B.
Rating: 2 out of 5
following a purchase from 30/10/2023
I tried to make a mask with the soap, it stung my skin and the creams are not nourishing enough for my skin.
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morgane B.
Rating: 3 out of 5
following a purchase from 30/10/2023
Lack of product incomplete order
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MANON N.
Rating: 2 out of 5
following a purchase from 28/10/2023
Products take too long to arrive
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Id Tayeb A.
Rating: 3 out of 5
following a purchase from 26/10/2023
It dries pimples and reduces stains 👍
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Alexia H.
Rating: 3 out of 5
following a purchase from 22/10/2023
I still haven't seen any difference, the precious cream doesn't moisturize at all, but I did like the peel.
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Ophelie P.
Rating: 2 out of 5
following a purchase from 21/10/2023
Soap that smells very good. But does nothing for my skin problems (acne).
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Mahealanie B.
Rating: 3 out of 5
following a purchase from 13/10/2023
The lady I spoke to on the phone was unpleasant. You have to change jobs if you don't want to talk to people. As for the products, I wait until I receive them to use them.
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Khadidja G.
Rating: 3 out of 5
following a purchase from 13/10/2023
I received my order incomplete I could not find the soap box 😔
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alice L.
Rating: 2 out of 5
following a purchase from 02/10/2023
disappointed i've been using it morning and night for 3 weeks and no difference really disappointed
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Sandrine H.
Rating: 3 out of 5
following a purchase from 13/10/2023
Disappointed by the products
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Sandra R.
Rating: 2 out of 5
following a purchase from 12/10/2023
My product leaked in my parcel
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Fatiha Y.
Rating: 3 out of 5
following a purchase from 13/10/2023
To offer
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Vanessa J.
Rating: 2 out of 5
following a purchase from 02/10/2023
Order received almost 15 days after ordering on the site...too bad.
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Axelle M.
Rating: 2 out of 5
following a purchase from 04/10/2023
Top product, but delivery leaves something to be desired ... cardboard box damaged on receipt, fortunately there was a label stuck "fragile" on it. Too bad, thanks colissimo ...
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Laurie P.
Rating: 3 out of 5
following a purchase from 05/10/2023
Nothing to report about the product and pin up secret but the carrier is to be avoided! I received emails from the fraudulent carrier indicating that the relay for my parcel had been changed... I went twice... nothing! In the end I went to the original delivery address and there was my parcel! A bitter delivery experience. But the product is great!
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Manon D.
Rating: 2 out of 5
following a purchase from 22/09/2023
I received my order more than a week later when it was supposed to be in 48h. Well, it's the first time it's happened.
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Sandrine A.
Rating: 3 out of 5
following a purchase from 01/10/2023
The cream had its tablet broken, so it was open! I was very disappointed, but I kept it anyway, disappointed at the lack of attention. Feedback from a customer who tested it? not you, the product is brand new and therefore never opened, otherwise it would be sent as a sample, wouldn't it? The parcel delivered by shop to shop arrived 20km from my home, the relay was not respected.
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Laetitia G.
Rating: 3 out of 5
following a purchase from 03/10/2023
I've been feeling like my skin is all dry for a few days now and it's starting to get cold too.
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Coralie E.
Rating: 2 out of 5
following a purchase from 02/10/2023
Comedogenic products, which give more pimples than those present before use, another product to influence. Otherwise good fragrance and texture.
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Margot D.
Rating: 3 out of 5
following a purchase from 30/09/2023
Top products. However, I received an open mask and my cream does not close... and no response from customer service for 10 days...
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Alexandra A.
Rating: 3 out of 5
following a purchase from 01/10/2023
The products are good but the kit is missing. We have made a complaint but nothing so far.
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Lila S.
Rating: 3 out of 5
following a purchase from 01/10/2023
Good, but it stings the skin
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Laurie M.
Rating: 2 out of 5
following a purchase from 26/09/2023
I am disappointed, following an error of their not concerning sendings of product, I find myself without my care and without answer of their share malrgrer but revival .....
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Elif A.
Rating: 3 out of 5
following a purchase from 28/09/2023
Good product. But too bad 1 product out of 3 was forgotten, I had to wait for it to be sent to me 1 week later.
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Thevani R.
Rating: 3 out of 5
following a purchase from 28/09/2023
I'm very happy with your product and I recommend that people around me use it too, but I'm not happy with the delivery because every time your delivery service doesn't ring (dpd) and I have to go somewhere to pick up the product.
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Nathalie M.
Rating: 3 out of 5
following a purchase from 28/09/2023
Didn't receive the product ordered but parcel sent quickly and very well packaged.
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Khaoula M.
Rating: 2 out of 5
following a purchase from 27/09/2023
After using the product I noticed the appearance of numerous pimples on my face.
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Tiphaine A.
Rating: 3 out of 5
following a purchase from 28/09/2023
To keep trying but for the moment I'm not wouhahou
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