Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2 and 3 stars

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C
Celine Q.
Rating: 3 out of 5
following a purchase from 05/03/2023
The smell is not great. Does not work more than that!
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Emmanuelle L.
Rating: 3 out of 5
following a purchase from 04/03/2023
The odor of the donkey milk soap smells very strong tea tree ordeur unpleasant
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Atika B.
Rating: 3 out of 5
following a purchase from 03/03/2023
The customer service is impossible to reach, and moreover does not answer
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Mehdia B.
Rating: 2 out of 5
following a purchase from 06/03/2023
there was an error in the shipment of my package
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Emel O.
Rating: 2 out of 5
following a purchase from 05/03/2023
Not satisfied with the after-sales service No problem
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Giulia S.
Rating: 2 out of 5
following a purchase from 28/02/2023
The soap dried out my face after 3 days of use and yet I have oily skin, the precious cream and the oil-free cream were not moisturizing enough to counterbalance the dryness brought by the soap. The mask is nothing more than a normal clay mask, the peeling is fine and the exfoliant has not yet been tested. I have to stop using soap and creams, I'm quite disappointed.
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Jordan K.
Rating: 2 out of 5
following a purchase from 24/02/2023
No real results
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Mickael D.
Rating: 2 out of 5
following a purchase from 24/02/2023
Fast delivery, but unfortunately it was not my order that I received in it
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Sabine H.
Rating: 3 out of 5
following a purchase from 24/02/2023
Little foam ... strange texture to make a mask
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Geraldine P.
Rating: 2 out of 5
following a purchase from 22/02/2023
I received a makeup remover instead of the gentle exfoliating care nothing to see m!!!
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Nora Z.
Rating: 3 out of 5
following a purchase from 22/02/2023
I like the soap, the gentle cleanser does not put the moisturizer on my skin and not the pelling cleanser it is sticky on my face I can not remove the sticky residue that remains fixed on my skin the soap is great and the cleanser too thank you good day Pinup secret
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Véronique N.
Rating: 3 out of 5
following a purchase from 21/02/2023
Order conforms, received on the date expected, very satisfied with the product for several years
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Samantha F.
Rating: 3 out of 5
following a purchase from 18/02/2023
The products smell good, a sensation of soft skin at the first washings... but after a week, skin totally dried out, red patches. These products do not suit me at all.
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Aurélia A.
Rating: 2 out of 5
following a purchase from 15/02/2023
I still don't see the effects on blackheads...
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Clara L.
Rating: 3 out of 5
following a purchase from 16/02/2023
Thank you very much
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Stéphanie T.
Rating: 2 out of 5
following a purchase from 04/02/2023
My package took a long time, I made a claim to pin up secret, but I received as mail telling me to wait. I hesitate to recommend these products! Level commercial I saw better.
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Lisa C.
Rating: 3 out of 5
following a purchase from 14/02/2023
Order received fairly quickly
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Marie Mathilde R.
Rating: 2 out of 5
following a purchase from 16/02/2023
Hello, the package was received but the oil cream was missing. Can you send it back? Thank you
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Camille L.
Rating: 2 out of 5
following a purchase from 16/02/2023
Disappointed the cream without oil does not come out of the bottle ... never worked what to do? Thank you for coming back to me
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David D.
Rating: 2 out of 5
following a purchase from 30/01/2023
Error in the order I received ...
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Laura R.
Rating: 2 out of 5
following a purchase from 10/02/2023
The smell is very catchy I hope it is the price.
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Julie B.
Rating: 3 out of 5
following a purchase from 11/02/2023
For the moment I don't see the result yet. 1 week is short.
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Coralie D.
Rating: 2 out of 5
following a purchase from 12/02/2023
Products are great but delivery problem
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Celine L.
Rating: 2 out of 5
following a purchase from 10/02/2023
the product arrived deformed
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Noëllie L.
Rating: 2 out of 5
following a purchase from 08/02/2023
Delivery within one week
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Rizlane B.
Rating: 3 out of 5
following a purchase from 02/02/2023
I did not receive all the items I ordered, I was missing one.
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Laurie E.
Rating: 2 out of 5
following a purchase from 02/02/2023
I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.
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Emy T.
Rating: 2 out of 5
following a purchase from 05/02/2023
I just tested the biphase and it burns my face.
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Eva F.
Rating: 3 out of 5
following a purchase from 04/02/2023
Box for soap does not open but I like the products rather effective
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Valérie V.
Rating: 3 out of 5
following a purchase from 07/02/2023
As I already told you I am missing some products I am waiting for a return from pin up secret Cordially
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Valentine R.
Rating: 3 out of 5
following a purchase from 06/02/2023
Fan for several years, I ordered a pack with a free accessory to choose from, I chose the box for the soap I received the brush .... Too bad.
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Alexandra M.
Rating: 2 out of 5
following a purchase from 06/02/2023
The products are great. Usually no worries with the delivery of my packages. But for this one product error, I'm waiting for an answer to my email to know what to do...
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Francine R.
Rating: 3 out of 5
following a purchase from 05/02/2023
Even 5 for the products, but there pouch not present that a brush already had 2 fs. In short, not very happy
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Nelly B.
Rating: 3 out of 5
following a purchase from 03/02/2023
Delivery much too long!
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Habsa D.
Rating: 3 out of 5
following a purchase from 03/02/2023
The soap is top notch as always, I love it. But the cream is really rotten, it leaves residues on my face like little lint...
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Vanessa C.
Rating: 3 out of 5
following a purchase from 04/02/2023
The soap is very good and the cream very pleasant. I am just revolted to see a brand that makes such a good product to go put a UV filter that we do not even know the index but which is classified dangerous ⚠️ and carcinogenic! This is really shameful!
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Lucie S.
Rating: 3 out of 5
following a purchase from 03/02/2023
Used for a week I have extremely fragile skin at the first application the soap had dried my skin but with the force of use I have the impression that the effect fades less tingling when washing with soap waiting for the results
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Cindy B.
Rating: 3 out of 5
following a purchase from 03/02/2023
Order received well Nevertheless the pump of the cream without oil does not work I am thus obliged to take with a cotton swab ...
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Patricia E.
Rating: 3 out of 5
following a purchase from 02/02/2023
This is the 2nd time I have received a cream that seems to have turned out as the texture is not the same
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Anabelle B.
Rating: 3 out of 5
following a purchase from 01/02/2023
Hello, No problem with the delivery and the delays. However, I've been using the products for over a week now and it dries my skin out a lot. And I am not a fan of the smell...
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