Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2 and 3 stars

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Leonie O.
Rating: 3 out of 5
following a purchase from 02/02/2023
The goat soap, I take it for a long time and nothing to say about it. Perfect for my oily skin. Just the delivery a little long I find
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Manon F.
Rating: 3 out of 5
following a purchase from 01/02/2023
Yes, on the whole I have been using the soap for a long time, I have also been using the exfoliant for several months or even a year, but it does nothing! On the other hand the skin is very very very dry after using your products
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Florisse C.
Rating: 3 out of 5
following a purchase from 31/01/2023
The soap is perfect, but the cream is unfortunately not suitable for dry skin.
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Sabrina D.
Rating: 3 out of 5
following a purchase from 31/01/2023
I remove 2 stars because the lid of the precious cream was badly closed and the cream had run and dried in the box
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Annie V.
Rating: 3 out of 5
following a purchase from 28/01/2023
Good product, satisfied
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Samira O.
Rating: 2 out of 5
following a purchase from 28/01/2023
The soap dries my skin too much and the oil-free cream does not moisturize me enough, my skin is always tight. On the other hand my husband who has an excess of sebum the combo suits him perfectly.
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Perrine P.
Rating: 3 out of 5
following a purchase from 28/01/2023
I was just about to contact the service in order to know if it was normal that after 3 days of use morning and evening of the goat milk soap I had the impression to have the cheeks and the contour of the lips burned ... after I had to stop the treatment because my son returned in emergency to the hospital and during 4 days I did not have the products ... I'm going to retest starting tomorrow and see if it gives me the same result and the I'll contact if needed 😉 So I'm leaving my mixed opinion for the moment waiting for the second use 🙂
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Asmata I.
Rating: 3 out of 5
following a purchase from 25/01/2023
The soap is good but it makes the skin dry sometimes and yet I put the face cream but it does not hydrate well...
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Victoria S.
Rating: 2 out of 5
following a purchase from 25/01/2023
Good products but I didn't take what was appropriate for my skin so my skin is even drier than before.
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Nadine R.
Rating: 3 out of 5
following a purchase from 18/01/2023
Great product...!! I love it!
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Noémie P.
Rating: 3 out of 5
following a purchase from 20/01/2023
I love it, I've been a customer for several years now, but I'm disappointed with the new packaging. The cap doesn't hold and the pressure doesn't work very well, so it's hard to get the cream out properly.
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Maeva J.
Rating: 2 out of 5
following a purchase from 24/01/2023
It makes me a lot of buttons the soap and the soft exfoliating care
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Sabrina P.
Rating: 2 out of 5
following a purchase from 24/01/2023
Perfect
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Jezabel S.
Rating: 3 out of 5
following a purchase from 22/01/2023
Satisfied until I get a 25euro fee from the post office ... so annoying for 2 soaps ... but still a fan of your products.
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Joana L.
Rating: 3 out of 5
following a purchase from 23/01/2023
Order arrived on time. Package perfectly packed. Soap at the top, facial peeling at the top, gentle exfoliating care well the smell bothers me a little I find that it smells strong. On the other hand .... The cream without oil and the precious cream does not correspond to my skin, I have hormonal acne. These 2 creams don't moisturize my skin enough and I got pimples on top of that. I think that it is perfect products for skins without any problem. On the other hand for the skins with problem such as mine the creams do not make their effect. For the rest I am satisfied
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Julie B.
Rating: 2 out of 5
following a purchase from 22/01/2023
My oil-free cream doesn't pump and I had to insist to get only a 50% discount on my next item.
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Béatrice A.
Rating: 3 out of 5
following a purchase from 20/01/2023
I had to pay the customs out of my shipping fees
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Alexia C.
Rating: 3 out of 5
following a purchase from 22/01/2023
Good range of products. Only drawback, the precious cream dries the skin which is not very pleasant
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Zorha C.
Rating: 2 out of 5
following a purchase from 14/01/2023
I did not receive my package at home, I had to go pick it up at a relay point
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Marianne F.
Rating: 2 out of 5
following a purchase from 19/01/2023
Ordered the 19 received January 28 it is very long it was a gift and I did not have time to give it to the person concerned
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Soraya G.
Rating: 2 out of 5
following a purchase from 19/01/2023
Disappointed
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Melany G.
Rating: 3 out of 5
following a purchase from 14/01/2023
Well
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Yasina M.
Rating: 2 out of 5
following a purchase from 13/01/2023
I got even more acne
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Christelle N.
Rating: 3 out of 5
following a purchase from 14/01/2023
No problem with the soap but the precious cream burns my skin, I don't know why.
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Marion P.
Rating: 3 out of 5
following a purchase from 14/01/2023
Very good product eliminating pimples but makes the skin really dry despite the cream, skin peels
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Julie L.
Rating: 2 out of 5
following a purchase from 13/01/2023
In 2 weeks the products dried out my skin and made it red and flaky.
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Laila E.
Rating: 3 out of 5
following a purchase from 12/01/2023
The products are great, however I am disappointed, because I ordered 2 C ffrets each with a pouch, but there was only one pouch in the package. Otherwise good product and fast shipping
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Maximilien D.
Rating: 2 out of 5
following a purchase from 06/01/2023
I have been a loyal customer for many years because the products are really high quality. But my last order at Pin Up secret disappointed me a lot, because I received only half of the products! On an order has 150Euros (except promotional code) I find totally scandalous. And the after sales service is almost inexistent. They answered me 4 days later, telling me that I had 24 hours after receipt of the package, to make a claim with photos. I was waiting for their answer for 4 days. Clever! Too bad that this happens too often...
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Sarah S.
Rating: 2 out of 5
following a purchase from 11/01/2023
this soap makes the skin very dry and makes boitons i don't recommend it! in addition it smells bad 🤮 very disappointed
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Raphael S.
Rating: 3 out of 5
following a purchase from 11/01/2023
I waited more than 15 days to get it back and I'm also using colissimo. I'm testing goat's milk soap so for the moment everything is going well for the return to the verra
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Alexandra M.
Rating: 3 out of 5
following a purchase from 11/01/2023
Too bad that the cap of the cream does not hold the jar, can be revised the product .
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Nadège B.
Rating: 2 out of 5
following a purchase from 12/01/2023
I am missing the entire soap box than the lid!!!
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Leslie O.
Rating: 3 out of 5
following a purchase from 10/01/2023
The goat's milk soap is great but the scrub and mask are not satisfactory.
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Izaline C.
Rating: 3 out of 5
following a purchase from 06/01/2023
I will recommend with pleasure but only one small problem that I had during my 1st order I did not receive one of the products I ordered but otherwise it's all OK I sent a message to say to see now if they do something.
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Marie G.
Rating: 3 out of 5
following a purchase from 07/08/2022
Disappointed by the face peel, it is difficult to remove and forms pellets on the skin difficult to get rid of.
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Charlotte P.
Rating: 3 out of 5
following a purchase from 11/01/2023
Doesn't suit me
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Lydia V.
Rating: 3 out of 5
following a purchase from 10/01/2023
I received my package, it's just the delivery time that was long
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Stéphanie Z.
Rating: 2 out of 5
following a purchase from 09/01/2023
Unfortunately, I have to throw away all the oil-free cream, despite the red spots and very dry skin. I am disappointed.
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Corinne B.
Rating: 3 out of 5
following a purchase from 08/01/2023
The lavender smell of the soap is not great for me.
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Camille J.
Rating: 2 out of 5
following a purchase from 08/01/2023
I am missing some products and to this day I still have not received any feedback from them...
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