The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
I love it, I've been a customer for several years now, but I'm disappointed with the new packaging. The cap doesn't hold and the pressure doesn't work very well, so it's hard to get the cream out properly.
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Maeva J.
Rating: 2 out of 5
following a purchase from 24/01/2023
It makes me a lot of buttons the soap and the soft exfoliating care
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Sabrina P.
Rating: 2 out of 5
following a purchase from 24/01/2023
Perfect
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Jezabel S.
Rating: 3 out of 5
following a purchase from 22/01/2023
Satisfied until I get a 25euro fee from the post office ... so annoying for 2 soaps ... but still a fan of your products.
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joana L.
Rating: 3 out of 5
following a purchase from 23/01/2023
Order arrived on time. Package perfectly packed. Soap at the top, facial peeling at the top, gentle exfoliating care well the smell bothers me a little I find that it smells strong. On the other hand .... The cream without oil and the precious cream does not correspond to my skin, I have hormonal acne. These 2 creams don't moisturize my skin enough and I got pimples on top of that. I think that it is perfect products for skins without any problem. On the other hand for the skins with problem such as mine the creams do not make their effect. For the rest I am satisfied
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Julie B.
Rating: 2 out of 5
following a purchase from 22/01/2023
My oil-free cream doesn't pump and I had to insist to get only a 50% discount on my next item.
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Béatrice A.
Rating: 3 out of 5
following a purchase from 20/01/2023
I had to pay the customs out of my shipping fees
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Alexia C.
Rating: 3 out of 5
following a purchase from 22/01/2023
Good range of products. Only drawback, the precious cream dries the skin which is not very pleasant
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Zorha C.
Rating: 2 out of 5
following a purchase from 14/01/2023
I did not receive my package at home, I had to go pick it up at a relay point
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Marianne F.
Rating: 2 out of 5
following a purchase from 19/01/2023
Ordered the 19 received January 28 it is very long it was a gift and I did not have time to give it to the person concerned
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Soraya G.
Rating: 2 out of 5
following a purchase from 19/01/2023
Disappointed
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Melany G.
Rating: 3 out of 5
following a purchase from 14/01/2023
Well
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Yasina M.
Rating: 2 out of 5
following a purchase from 13/01/2023
I got even more acne
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Christelle N.
Rating: 3 out of 5
following a purchase from 14/01/2023
No problem with the soap but the precious cream burns my skin, I don't know why.
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Marion P.
Rating: 3 out of 5
following a purchase from 14/01/2023
Very good product eliminating pimples but makes the skin really dry despite the cream, skin peels
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Julie L.
Rating: 2 out of 5
following a purchase from 13/01/2023
In 2 weeks the products dried out my skin and made it red and flaky.
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Laila E.
Rating: 3 out of 5
following a purchase from 12/01/2023
The products are great, however I am disappointed, because I ordered 2 C ffrets each with a pouch, but there was only one pouch in the package. Otherwise good product and fast shipping
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Maximilien D.
Rating: 2 out of 5
following a purchase from 06/01/2023
I have been a loyal customer for many years because the products are really high quality. But my last order at Pin Up secret disappointed me a lot, because I received only half of the products! On an order has 150Euros (except promotional code) I find totally scandalous. And the after sales service is almost inexistent. They answered me 4 days later, telling me that I had 24 hours after receipt of the package, to make a claim with photos. I was waiting for their answer for 4 days. Clever! Too bad that this happens too often...
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Sarah S.
Rating: 2 out of 5
following a purchase from 11/01/2023
this soap makes the skin very dry and makes boitons i don't recommend it! in addition it smells bad 🤮 very disappointed
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Raphael S.
Rating: 3 out of 5
following a purchase from 11/01/2023
I waited more than 15 days to get it back and I'm also using colissimo. I'm testing goat's milk soap so for the moment everything is going well for the return to the verra
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Alexandra M.
Rating: 3 out of 5
following a purchase from 11/01/2023
Too bad that the cap of the cream does not hold the jar, can be revised the product .
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Nadège B.
Rating: 2 out of 5
following a purchase from 12/01/2023
I am missing the entire soap box than the lid!!!
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Leslie O.
Rating: 3 out of 5
following a purchase from 10/01/2023
The goat's milk soap is great but the scrub and mask are not satisfactory.
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Izaline C.
Rating: 3 out of 5
following a purchase from 06/01/2023
I will recommend with pleasure but only one small problem that I had during my 1st order I did not receive one of the products I ordered but otherwise it's all OK I sent a message to say to see now if they do something.
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Marie G.
Rating: 3 out of 5
following a purchase from 07/08/2022
Disappointed by the face peel, it is difficult to remove and forms pellets on the skin difficult to get rid of.
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Charlotte P.
Rating: 3 out of 5
following a purchase from 11/01/2023
Doesn't suit me
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lydia V.
Rating: 3 out of 5
following a purchase from 10/01/2023
I received my package, it's just the delivery time that was long
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Stéphanie Z.
Rating: 2 out of 5
following a purchase from 09/01/2023
Unfortunately, I have to throw away all the oil-free cream, despite the red spots and very dry skin. I am disappointed.
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Corinne B.
Rating: 3 out of 5
following a purchase from 08/01/2023
The lavender smell of the soap is not great for me.
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Camille J.
Rating: 2 out of 5
following a purchase from 08/01/2023
I am missing some products and to this day I still have not received any feedback from them...
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Louise B.
Rating: 3 out of 5
following a purchase from 08/01/2023
I did not receive the right order, so I sent my package back, waiting for my package.
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Elodie L.
Rating: 3 out of 5
following a purchase from 07/01/2023
It brings out more of my imperfections
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Marie A.
Rating: 3 out of 5
following a purchase from 07/01/2023
Late delivery service and disappointed with the package received. It is still early to judge the products themselves so my review did not take into account the products.
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Françoise D.
Rating: 3 out of 5
following a purchase from 09/01/2023
Top
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Anissa D.
Rating: 3 out of 5
following a purchase from 07/01/2023
I recommend the products. Fast delivery. However, I had sent an email a while ago to report a cream that arrived broken and no return. At the price of the products, Too bad... maybe the customer service has improved since then! 😉
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Ludivine P.
Rating: 3 out of 5
following a purchase from 08/01/2023
The order arrived rather quickly however I did not appreciate the aspect of the cream without oil that I threw directly I felt like an immediate discomfort on the skin. The soap is good, the smell is not unpleasant, but for the cleansing milk it's a horror to get the product out, it should have been done in a pump. The same goes for the mist, I didn't like the style of the spray bottle, I'm even thinking of transferring it to another spray bottle to make it more practical. The packaging remains very simplistic for its price.
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Beatrice M.
Rating: 2 out of 5
following a purchase from 30/12/2022
Order not delivered to the right address very disappointed.
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Céline G.
Rating: 2 out of 5
following a purchase from 01/01/2023
I had to pay more than 20.- in customs fees... which was not specified when I ordered. Next time I will buy a goat milk soap in Switzerland.
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Angélica P.
Rating: 2 out of 5
following a purchase from 03/01/2023
The pump bottle of my oil-free cream is defective... The cream does not come out and has a different texture.
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