Customer reviews of Pinup Secret

L

Louise B.

Rating: 3 out of 5

Published on 22/01/2023 à 15h11 following a purchase from 08/01/2023

I did not receive the right order, so I sent my package back, waiting for my package.

Translated reviews

E

Elodie L.

Rating: 3 out of 5

Published on 22/01/2023 à 15h05 following a purchase from 07/01/2023

It brings out more of my imperfections

Translated reviews

M

Marie A.

Rating: 3 out of 5

Published on 22/01/2023 à 14h57 following a purchase from 07/01/2023

Late delivery service and disappointed with the package received. It is still early to judge the products themselves so my review did not take into account the products.

Translated reviews

F

Françoise D.

Rating: 3 out of 5

Published on 22/01/2023 à 12h01 following a purchase from 09/01/2023

Top

Translated reviews

A

Anissa D.

Rating: 3 out of 5

Published on 21/01/2023 à 15h09 following a purchase from 07/01/2023

I recommend the products. Fast delivery. However, I had sent an email a while ago to report a cream that arrived broken and no return. At the price of the products, Too bad... maybe the customer service has improved since then! 😉

Translated reviews

L

Ludivine P.

Rating: 3 out of 5

Published on 21/01/2023 à 14h39 following a purchase from 08/01/2023

The order arrived rather quickly however I did not appreciate the aspect of the cream without oil that I threw directly I felt like an immediate discomfort on the skin. The soap is good, the smell is not unpleasant, but for the cleansing milk it's a horror to get the product out, it should have been done in a pump. The same goes for the mist, I didn't like the style of the spray bottle, I'm even thinking of transferring it to another spray bottle to make it more practical. The packaging remains very simplistic for its price.

Translated reviews

B

Beatrice M.

Rating: 2 out of 5

Published on 19/01/2023 à 21h10 following a purchase from 30/12/2022

Order not delivered to the right address very disappointed.

Translated reviews

C

Céline G.

Rating: 2 out of 5

Published on 19/01/2023 à 16h59 following a purchase from 01/01/2023

I had to pay more than 20.- in customs fees... which was not specified when I ordered. Next time I will buy a goat milk soap in Switzerland.

Translated reviews

A

Angélica P.

Rating: 2 out of 5

Published on 17/01/2023 à 20h48 following a purchase from 03/01/2023

The pump bottle of my oil-free cream is defective... The cream does not come out and has a different texture.

Translated reviews

C

Christelle R.

Rating: 2 out of 5

Published on 17/01/2023 à 11h54 following a purchase from 04/01/2023

The products are very good because I am used to order them so there is no doubt about it. However, the delivery is still to be desired. We had free delivery at home and the delivery man did not bother to call once we got there. He just said that we had not answered and I was at home. Result...I had to go to the post office to pick it up

Translated reviews

C

Céline J.

Rating: 2 out of 5

Published on 17/01/2023 à 10h45 following a purchase from 13/12/2022

Not commercial of the whole, it had forgotten an article in my order to me one returned it without any explanation nor gesture of their share...

Translated reviews

L

Laetitia D.

Rating: 3 out of 5

Published on 17/01/2023 à 09h11 following a purchase from 02/01/2023

The bottom of the box for the soap was missing and I find it complicated how to do to have the missing part it is easier to send directly the missing part

Translated reviews

N

Necla P.

Rating: 3 out of 5

Published on 15/01/2023 à 13h53 following a purchase from 02/01/2023

I got 2x the same product so I didn't get the cleansing milk 😑

Translated reviews

H

Helene F.

Rating: 3 out of 5

Published on 15/01/2023 à 11h21 following a purchase from 30/12/2022

super soap !!!! too bad that the brush loses its bristles, either defective or bad quality? it's my 1st order so I can't judge but too bad... I had heard so much about these products. the smell in any case is perfectly top top but I don't know how to apply it without a brush so

Translated reviews

E

Erick G.

Rating: 3 out of 5

Published on 12/01/2023 à 10h35 following a purchase from 29/12/2022

I discover the products at the moment

Translated reviews

V

Vania R.

Rating: 2 out of 5

Published on 11/01/2023 à 12h38 following a purchase from 29/12/2022

It's been 1-2 years, unless I'm mistaken, that I order on pin-up secret, product level I am satisfied. But unfortunately I'm going to stop ordering from you because of the shipping costs that are added to me to get the package. They amount to 25 CHF, almost the price of the discount according to the code promos.... The products are very expensive

Translated reviews

H

Habiba D.

Rating: 3 out of 5

Published on 09/01/2023 à 17h04 following a purchase from 26/12/2022

I didn't believe in it at first but now I'm very satisfied with the speed of delivery and with the products themselves, which act perfectly on my skin and have a very nice scent.

Translated reviews

F

Frédérique V.

Rating: 3 out of 5

Published on 08/01/2023 à 11h56 following a purchase from 26/12/2022

Happy with the products but in my last order, I did not receive the right product.

Translated reviews

L

Laetitia G.

Rating: 2 out of 5

Published on 07/01/2023 à 21h19 following a purchase from 23/12/2022

I placed an order of about 100 euros on which it was notified that a goat's milk soap was to be offered. However, I did not receive this soap as a gift. I tried to make a claim and was asked to send the bar codes of the products I received as well as the label on the package. But my package had already been sent to the trash. So finally no way to get this famous soap. It's a pity, I'm a regular customer and satisfied with the products ...

Translated reviews

C

Christelle P.

Rating: 2 out of 5

Published on 07/01/2023 à 17h59 following a purchase from 23/12/2022

The products have a very strong smell. Moreover, the soap dries my skin even more when it is already quite dry. I am not entirely satisfied with my order.

Translated reviews

P

Pauline A.

Rating: 3 out of 5

Published on 07/01/2023 à 17h48 following a purchase from 25/12/2022

I received the package in 2 days, it's been a week I use the soap and the precious cream but I begin to have buttons that appear while at the base I have 1/2 a week so maybe on my skin it will not work,

Translated reviews

P

Pauline L.

Rating: 2 out of 5

Published on 04/01/2023 à 15h51 following a purchase from 22/12/2022

The delivery went well but the products are excessively high for what it is. You can find the same thing in any organic store at half the price. I do not recommend the brand to my friends and family and I will not recommend your brand again.

Translated reviews

M

Marion F.

Rating: 3 out of 5

Published on 02/01/2023 à 15h47 following a purchase from 18/12/2022

This is not the first order, the soaps are top, on the other hand the products next to it, I like less, in addition products received with label unstuck from its bottle and all "fat".

Translated reviews

L

Laura G.

Rating: 3 out of 5

Published on 02/01/2023 à 11h52 following a purchase from 20/12/2022

For the price, it's a pity that the soap holder is not offered because it's not very hygienic to leave the soap in the air

Translated reviews

F

Fatima A.

Rating: 2 out of 5

Published on 31/12/2022 à 13h15 following a purchase from 17/12/2022

I did not receive the correct order.

Translated reviews

A

Aurore E.

Rating: 3 out of 5

Published on 31/12/2022 à 12h07 following a purchase from 18/12/2022

Fast and efficient delivery but the glass containers are not practical. As soon as I received my moisturizer, it slipped out of my hands. The bottle burst into a thousand pieces, I put only one application.

Translated reviews

A

Aude M.

Rating: 2 out of 5

Published on 31/12/2022 à 11h41 following a purchase from 18/12/2022

Problem in the order and not even a commercial gesture, I found myself with one less Christmas gift so very disappointed

Translated reviews

D

Didier K.

Rating: 3 out of 5

Published on 31/12/2022 à 11h40 following a purchase from 17/12/2022

Good box, but there was no box

Translated reviews

A

Aline D.

Rating: 3 out of 5

Published on 28/12/2022 à 10h28 following a purchase from 15/12/2022

The product is good but it arrived damaged the soap was open!

Translated reviews

D

David D.

Rating: 3 out of 5

Published on 28/12/2022 à 08h38 following a purchase from 15/12/2022

There was an error in the order...

Translated reviews

L

Lison E.

Rating: 3 out of 5

Published on 27/12/2022 à 18h12 following a purchase from 15/12/2022

I like the products in terms of smell and packaging. Unfortunately my skin seems too sensitive and the products dry my skin out a lot.

Translated reviews

T

Thomas F.

Rating: 2 out of 5

Published on 26/12/2022 à 18h17 following a purchase from 13/12/2022

Happy with the products but the package was incomplete and I was missing a product

Translated reviews

F

Florence A.

Rating: 3 out of 5

Published on 26/12/2022 à 14h32 following a purchase from 12/12/2022

I am disappointed with the smell the commercial saying it has an incredible smell and just lie it does not smell good but it is effective against acne

Translated reviews

V

Veronique P.

Rating: 2 out of 5

Published on 25/12/2022 à 12h46 following a purchase from 09/12/2022

Not satisfied because of an oversight in the package. No return. Lie

Translated reviews

Y

Yolène L.

Rating: 2 out of 5

Published on 24/12/2022 à 11h44 following a purchase from 10/12/2022

I did not receive the set I ordered but another one and I tried to contact you to solve the problem but I did not get any answer from you

Translated reviews

M

Monique P.

Rating: 3 out of 5

Published on 21/12/2022 à 18h19 following a purchase from 26/11/2022

Perfect

Translated reviews

C

Celine G.

Rating: 3 out of 5

Published on 21/12/2022 à 17h16 following a purchase from 04/12/2022

I received two identical items when I ordered two different ones.

Translated reviews

L

Laetitia P.

Rating: 3 out of 5

Published on 20/12/2022 à 18h31 following a purchase from 27/11/2022

Very long shipping time which forced me to buy another gift because it was to offer

Translated reviews

I

Isabelle L.

Rating: 3 out of 5

Published on 20/12/2022 à 06h16 following a purchase from 04/12/2022

Excellent product

Translated reviews

M

Marie P.

Rating: 3 out of 5

Published on 19/12/2022 à 15h29 following a purchase from 06/12/2022

I received my package with the caps open so I only received half of the products I ordered

Translated reviews