The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
The products are very good because I am used to order them so there is no doubt about it. However, the delivery is still to be desired. We had free delivery at home and the delivery man did not bother to call once we got there. He just said that we had not answered and I was at home. Result...I had to go to the post office to pick it up
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Céline J.
Rating: 2 out of 5
following a purchase from 13/12/2022
Not commercial of the whole, it had forgotten an article in my order to me one returned it without any explanation nor gesture of their share...
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Laetitia D.
Rating: 3 out of 5
following a purchase from 02/01/2023
The bottom of the box for the soap was missing and I find it complicated how to do to have the missing part it is easier to send directly the missing part
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Necla P.
Rating: 3 out of 5
following a purchase from 02/01/2023
I got 2x the same product so I didn't get the cleansing milk 😑
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Helene F.
Rating: 3 out of 5
following a purchase from 30/12/2022
super soap !!!! too bad that the brush loses its bristles, either defective or bad quality? it's my 1st order so I can't judge but too bad... I had heard so much about these products. the smell in any case is perfectly top top but I don't know how to apply it without a brush so
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Erick G.
Rating: 3 out of 5
following a purchase from 29/12/2022
I discover the products at the moment
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Vania R.
Rating: 2 out of 5
following a purchase from 29/12/2022
It's been 1-2 years, unless I'm mistaken, that I order on pin-up secret, product level I am satisfied. But unfortunately I'm going to stop ordering from you because of the shipping costs that are added to me to get the package. They amount to 25 CHF, almost the price of the discount according to the code promos.... The products are very expensive
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Habiba D.
Rating: 3 out of 5
following a purchase from 26/12/2022
I didn't believe in it at first but now I'm very satisfied with the speed of delivery and with the products themselves, which act perfectly on my skin and have a very nice scent.
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Frédérique V.
Rating: 3 out of 5
following a purchase from 26/12/2022
Happy with the products but in my last order, I did not receive the right product.
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Laetitia G.
Rating: 2 out of 5
following a purchase from 23/12/2022
I placed an order of about 100 euros on which it was notified that a goat's milk soap was to be offered. However, I did not receive this soap as a gift. I tried to make a claim and was asked to send the bar codes of the products I received as well as the label on the package. But my package had already been sent to the trash. So finally no way to get this famous soap. It's a pity, I'm a regular customer and satisfied with the products ...
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Christelle P.
Rating: 2 out of 5
following a purchase from 23/12/2022
The products have a very strong smell. Moreover, the soap dries my skin even more when it is already quite dry. I am not entirely satisfied with my order.
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Pauline A.
Rating: 3 out of 5
following a purchase from 25/12/2022
I received the package in 2 days, it's been a week I use the soap and the precious cream but I begin to have buttons that appear while at the base I have 1/2 a week so maybe on my skin it will not work,
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Pauline L.
Rating: 2 out of 5
following a purchase from 22/12/2022
The delivery went well but the products are excessively high for what it is. You can find the same thing in any organic store at half the price. I do not recommend the brand to my friends and family and I will not recommend your brand again.
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Marion F.
Rating: 3 out of 5
following a purchase from 18/12/2022
This is not the first order, the soaps are top, on the other hand the products next to it, I like less, in addition products received with label unstuck from its bottle and all "fat".
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Laura G.
Rating: 3 out of 5
following a purchase from 20/12/2022
For the price, it's a pity that the soap holder is not offered because it's not very hygienic to leave the soap in the air
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Fatima A.
Rating: 2 out of 5
following a purchase from 17/12/2022
I did not receive the correct order.
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Aurore E.
Rating: 3 out of 5
following a purchase from 18/12/2022
Fast and efficient delivery but the glass containers are not practical. As soon as I received my moisturizer, it slipped out of my hands. The bottle burst into a thousand pieces, I put only one application.
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Aude M.
Rating: 2 out of 5
following a purchase from 18/12/2022
Problem in the order and not even a commercial gesture, I found myself with one less Christmas gift so very disappointed
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Didier K.
Rating: 3 out of 5
following a purchase from 17/12/2022
Good box, but there was no box
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Aline D.
Rating: 3 out of 5
following a purchase from 15/12/2022
The product is good but it arrived damaged the soap was open!
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David D.
Rating: 3 out of 5
following a purchase from 15/12/2022
There was an error in the order...
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lison E.
Rating: 3 out of 5
following a purchase from 15/12/2022
I like the products in terms of smell and packaging. Unfortunately my skin seems too sensitive and the products dry my skin out a lot.
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Thomas F.
Rating: 2 out of 5
following a purchase from 13/12/2022
Happy with the products but the package was incomplete and I was missing a product
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Florence A.
Rating: 3 out of 5
following a purchase from 12/12/2022
I am disappointed with the smell the commercial saying it has an incredible smell and just lie it does not smell good but it is effective against acne
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VERONIQUE P.
Rating: 2 out of 5
following a purchase from 09/12/2022
Not satisfied because of an oversight in the package. No return. Lie
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Yolène L.
Rating: 2 out of 5
following a purchase from 10/12/2022
I did not receive the set I ordered but another one and I tried to contact you to solve the problem but I did not get any answer from you
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Monique P.
Rating: 3 out of 5
following a purchase from 26/11/2022
Perfect
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Celine G.
Rating: 3 out of 5
following a purchase from 04/12/2022
I received two identical items when I ordered two different ones.
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Laetitia P.
Rating: 3 out of 5
following a purchase from 27/11/2022
Very long shipping time which forced me to buy another gift because it was to offer
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Isabelle L.
Rating: 3 out of 5
following a purchase from 04/12/2022
Excellent product
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Marie P.
Rating: 3 out of 5
following a purchase from 06/12/2022
I received my package with the caps open so I only received half of the products I ordered
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Cédric N.
Rating: 3 out of 5
following a purchase from 05/12/2022
There were 2 soaps missing in the package, which was sent back to me....but zero compensation especially considering the price paid
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Clara V.
Rating: 2 out of 5
following a purchase from 25/11/2022
delivery time too long
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Sophie A.
Rating: 3 out of 5
following a purchase from 04/12/2022
Hello I am disappointed because no box pin up secret as last year just a box knowing that the products are to offer! Too bad ! Last year the box was at the top.
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Khad A.
Rating: 3 out of 5
following a purchase from 02/12/2022
Good but it dries out the skin :/
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Patricia R.
Rating: 3 out of 5
following a purchase from 02/12/2022
I bought the secret makeup remover, the product is top but very painful to make leave the bottle, obliged to arrange me with the reversed not to galerer to have the product in my hands when one wants to use it, damage if not perfect
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clea L.
Rating: 3 out of 5
following a purchase from 05/12/2022
The soap is very good but it dries my skin I use it once a week
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Elodie M.
Rating: 2 out of 5
following a purchase from 04/12/2022
Some products arrived open and therefore sank in the package. The packaging soaked with product and a good part of the product lost.
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Elisa N.
Rating: 2 out of 5
following a purchase from 27/11/2022
Package with an open bottle of mist, so the whole box is soaked and they ask me for pictures even though everything is gone and I am a regular customer
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Magali R.
Rating: 2 out of 5
following a purchase from 28/11/2022
Soft soap a horror the smell and texture unpleasant. The product received is the old presentation I think the product is expired
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