Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2 and 3 stars

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Maria A.
Rating: 2 out of 5
following a purchase from 14/09/2022
The smell is pleasant, certainly, but the soap is so irritating that my skin became all dry, in spite of the application of moisturizer...
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Céline B.
Rating: 2 out of 5
following a purchase from 16/09/2022
Disappointed because a product leaked in my package. I wrote to customer service and no news to date.
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Isabelle G.
Rating: 3 out of 5
following a purchase from 15/09/2022
No I am missing a product if not I like the products
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Hassiba M.
Rating: 3 out of 5
following a purchase from 14/09/2022
I received the order very quickly but the only thing I did not like is the price of the product I find it very expensive it's a shame
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Morgane C.
Rating: 2 out of 5
following a purchase from 14/09/2022
I would not say that I am not satisfied, but I am a little disappointed... Because the soap and the cream dry my skin a lot...
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Miranda W.
Rating: 3 out of 5
following a purchase from 10/09/2022
The soap is a very good product, for the moment it makes umpe more than 15 days that I use it morning and evening plus the cream without oil unfortunately I have a lot more bonton than before. It's been 2 days that I use it only in the morning and I stopped the cream without oil, I have the impression that it's better.... to see afterwards.
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Salomé F.
Rating: 3 out of 5
following a purchase from 11/09/2022
After a week of use, not only does the product dry my face but I don't see any progress on my spots (I have oily skin)
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Amandine L.
Rating: 2 out of 5
following a purchase from 11/09/2022
I use the soap it is top I let myself be tempted by your cream without oil and the soft peeling face. Disappointed with the interior compositions which are really not good at all. Thank you yuka application to open our eyes sometimes on some things
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Anancy Claudia E.
Rating: 3 out of 5
following a purchase from 04/09/2022
I am satisfied with my order
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Sandrine V.
Rating: 2 out of 5
following a purchase from 08/09/2022
For this order I am dissatisfied. I ordered 2 bottles of Jardin f'Eden Mist, the caps were not completely screwed on and one was a little empty in its packaging. I made a complaint. They asked me for a photo, I sent the photo of the packaging softened by the liquid that had run out but since then radio silence. Note to self...this is an influencer product!!!
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Nikita C.
Rating: 3 out of 5
following a purchase from 07/09/2022
The treatments are really great and work too well but they are expensive
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Valerie B.
Rating: 3 out of 5
following a purchase from 07/09/2022
Received a broken pot. Otherwise I am satisfied with the products
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Dijana S.
Rating: 2 out of 5
following a purchase from 07/09/2022
Too early to say if the products work, it's been two weeks and still no results.
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Mathilde B.
Rating: 3 out of 5
following a purchase from 06/09/2022
The composition of the oil-free cream is not good for your health .... To review
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Fouznat S.
Rating: 2 out of 5
following a purchase from 03/09/2022
I've been using the soap for a few days now but I haven't seen any results yet.
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Charlene B.
Rating: 2 out of 5
following a purchase from 05/09/2022
I had to pick it up at the post office even though we were at home on the day of delivery!
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Josiane A.
Rating: 2 out of 5
following a purchase from 04/09/2022
I did not get my order back I would like a refund thank you. I have changed my mind
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Fanny F.
Rating: 3 out of 5
following a purchase from 04/09/2022
Good soap. Too bad for the soft exfoliating care which is too soft it looks like a cream.
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Jamila C.
Rating: 2 out of 5
following a purchase from 02/09/2022
I prefer the old packaging. I find the cream without the oil too does not make any effect.
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Amina H.
Rating: 3 out of 5
following a purchase from 31/08/2022
A decent cream. I was still attached to the oil-free cream in the glass bottle. I don't know if it's the same cream in another packaging because the effect is different.
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Helene R.
Rating: 2 out of 5
following a purchase from 29/08/2022
I have even more pimples than before
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Christina D.
Rating: 3 out of 5
following a purchase from 31/08/2022
I made mail concerning my order which misses my (goat's milk soap) in my parcel and I did not have return but which concerns the products I adore I would recommend it cordially
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Marine J.
Rating: 2 out of 5
following a purchase from 21/08/2022
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Virginie M.
Rating: 2 out of 5
following a purchase from 29/08/2022
This is not my first time ordering but my last experience was disappointing. I'm not talking about the quality of the products which I love, I'm talking about the customer service. On my last order, I was missing a product. I immediately reported it. I called back a week later. It's been 10 days and I have no answer, no refund, no return. Disappointed.
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Delphine A.
Rating: 3 out of 5
following a purchase from 29/08/2022
I'm quite happy with the result but I'm still waiting to see how it evolves
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Aurélie M.
Rating: 3 out of 5
following a purchase from 28/08/2022
My skin is smoother since 2 weeks but the pimples are still there and others have arrived
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Madeleine M.
Rating: 2 out of 5
following a purchase from 28/08/2022
Nothing to say about the delivery, which was fast. First try of pin up secret products and I am quite disappointed, I do not like the consistency of the exfoliating care, it rinses badly and leaves a feeling of greasy skin.
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Zahra B.
Rating: 2 out of 5
following a purchase from 25/08/2022
I asked for home delivery and it was delivered to the post office !!!! I have tried the cream and I think it's great, but I haven't tried the soap yet.
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Virginie C.
Rating: 2 out of 5
following a purchase from 22/08/2022
Does not suit my skin. I have a bad reaction to soap. On the other hand, I like the oil-free cream and it moisturizes well.
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Fadela L.
Rating: 2 out of 5
following a purchase from 20/08/2022
I am very disappointed with the new packaging and I have the impression that the creams have changed too. It's not the same texture anymore!
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Karine I.
Rating: 2 out of 5
following a purchase from 14/08/2022
Disappointed with this order. The packaging of the Secret de Velours body cream was poorly done and not verified with the shipment of the order. The result was that the cream was spilled into the bubble wrap. I am waiting for a discount to be able to place another order; the delay to get a promotional code in compensation is still long (I have been waiting for 4 working days). I hope to get at least 50 or 60%. As for the other products, I'm fine. I would like to point out that this is not my first order at Pin Up Secret and that it's the first time it happened to me.
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Julie M.
Rating: 3 out of 5
following a purchase from 29/07/2022
Strong odor not pleasant but applies well to the skin
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Josephine C.
Rating: 3 out of 5
following a purchase from 11/08/2022
Hello, I have received my package, I would have liked to receive it directly in my mailbox than to go in a relay to recover it.
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Killian V.
Rating: 3 out of 5
following a purchase from 11/08/2022
Parcel ripped out of the mailbox, great products though
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Celine P.
Rating: 2 out of 5
following a purchase from 11/08/2022
Still conquered by the soap but unfortunately on one of the two products was not the one I had ordered. Moreover I have to send back mine first and then wait for the other one while the error is not of my doing 😔 In short I wait to see the second product
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Angéla C.
Rating: 3 out of 5
following a purchase from 10/08/2022
Fast reception, cream without oil just great because does not make the skin greasy at all, me who does not support any soap... that is perfect, now to see its effectiveness for acne.
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Maureen S.
Rating: 2 out of 5
following a purchase from 05/08/2022
Very disappointed my tube of cream had sunk with the heat it was emptied in the package and there is not even 20% of the content in the bottle
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Patricia K.
Rating: 2 out of 5
following a purchase from 06/07/2022
The product ordered Secret teint précieux did not suit my skin (irritation and pimples). Too bad
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Karolina S.
Rating: 2 out of 5
following a purchase from 04/08/2022
Speed ok Product moldy: wet mask the smell of mold, the cream the smell of mold.... They sent me back the mask, but I placed the order mainly for the face cream .... In short, money lost ...
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Gwen P.
Rating: 3 out of 5
following a purchase from 03/08/2022
Perfect packaging, but the texture of the body cream reminds me of grease and no smell comes out. Disappointed as well for the foot cream. The soap remains the best product!
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