Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews
5 65,5k 81% 4 9 496 12% 3 2 455 3% 2 1 301 2% 1 2 598 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 2 and 3 stars

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Faty N.
Rating: 2 out of 5
following a purchase from 14/07/2022
Unfortunately, my face is completely irritated. Your line does not work on my eczema as indicated on your ad.
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Aurelie M.
Rating: 2 out of 5
following a purchase from 15/07/2022
For my part it has been 2 to 3 days that I use the products so it is difficult to put a higher box. On the other hand I made the request for delivery to my address unfortunately I was not present at the time of delivery and the deliveryman deposited the package in my entrance hall of my building. I was lucky that nobody stole it from me. However it is well noted that a signature was required for delivery. Collissimo thank you!
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Marie L.
Rating: 3 out of 5
following a purchase from 13/07/2022
Missing item and no response from the service, so I was disappointed with the service.
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Zaineb K.
Rating: 3 out of 5
following a purchase from 12/07/2022
Delivery in a few days very fast, well packaged. Too bad the box of the soap is in cardboard because it was a good idea but it will get damaged too much and it will end up in the trash. Can't wait to see the famous results of this soap + precious cream combo.
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Laura T.
Rating: 2 out of 5
following a purchase from 12/07/2022
Good product however very bad logistics, on the one hand the order was not placed while I was picked up, then the delivery was made in a relay point while I had taken a home delivery. And for the first problem, I had an endless dialogue with the support team, which finally found a solution to my problem a week later. It's a pity because I really appreciate the product...
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Sabrina P.
Rating: 3 out of 5
following a purchase from 09/07/2022
Very satisfied with the soap that I have already recommended twice. However I wanted to test the oil free face cream and I was very disappointed to see that its composition on Yuka was rated 8/100, which is bad! The ingredients that compose it are not good for your health! I'm disappointed because the soap is super excellent!
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Marie Claude P.
Rating: 3 out of 5
following a purchase from 11/07/2022
Delivery to my home not respected
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Stéphanie P.
Rating: 2 out of 5
following a purchase from 11/07/2022
My opinion on the precious cream is that it leaves my skin feeling tight and I would have liked to have a feeling of suppleness. The dry skins need more hydration. Disappointed with this cream.
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Augustine G.
Rating: 3 out of 5
following a purchase from 08/07/2022
I paid for an express delivery in 2 days I received it after 6 days, product that aggresses the skin side of the lips all dry with cut ... cream that burns, apart from its effective against small buttons
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Karine G.
Rating: 3 out of 5
following a purchase from 07/07/2022
Hello, your products are good but expensive and moreover it always misses a product in the orders thus marre, and never refunded, never the product sent back in short not cool...
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soraya F.
Rating: 3 out of 5
following a purchase from 04/07/2022
I have not yet used the products
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Valérie D.
Rating: 3 out of 5
following a purchase from 03/07/2022
Fast delivery
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Carole P.
Rating: 3 out of 5
following a purchase from 29/06/2022
The smell of the soap is a horror. I'm waiting to see if it lives up to its promise in terms of results.
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fanta K.
Rating: 2 out of 5
following a purchase from 30/06/2022
For the moment I notice that the use of the soap (and perhaps of the cream), gives me buttons
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Noémie C.
Rating: 3 out of 5
following a purchase from 29/06/2022
Very satisfactory products, too bad that the price of the sales are not more advantageous than usually with some discounts. It would be wise to create the box (oil-free cream + precious cream + soap) ...
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Nataly B.
Rating: 3 out of 5
following a purchase from 29/06/2022
I ordered the Doux exfolian and I find that the opening is not practical and the cream too oily.
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Maribel O.
Rating: 3 out of 5
following a purchase from 29/06/2022
+ Fast delivery - high customs fees
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Delphine A.
Rating: 2 out of 5
following a purchase from 29/06/2022
Taken 2 times but refunded I test the products to see in a few weeks
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Lilia B.
Rating: 3 out of 5
following a purchase from 28/06/2022
Super fast delivery Thank you
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Allison D.
Rating: 3 out of 5
following a purchase from 27/06/2022
I took the complete set! So all the products of the face range. I am mixed... despite this complete routine, my blackheads and blemishes do not improve. So maybe I won't recommend it.
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Lucie D.
Rating: 3 out of 5
following a purchase from 24/06/2022
The products are top notch! Brand adopted in my beauty routine! However, the packaging leaves something to be desired, it's a pity... on delivery, the cardboard box was all damaged and the packaging of the cream was also damaged........
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Joelle B.
Rating: 3 out of 5
following a purchase from 27/06/2022
One week of use, I find that the precious cream dries my skin. Not convinced for the moment
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Carla H.
Rating: 3 out of 5
following a purchase from 12/02/2022
Super
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Stéphanie L.
Rating: 3 out of 5
following a purchase from 27/06/2022
Mitigated... I found the soft care hyper greasy and had to remove for the blow ... The cream is well
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Noemie L.
Rating: 3 out of 5
following a purchase from 27/06/2022
The parcel arrived in a completely damaged package, the soap was totally deformed. As for the product itself, I have already observed a result after one use, it seems effective, to see on the long term.
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Karima O.
Rating: 3 out of 5
following a purchase from 24/06/2022
Mixed opinion, in test phase...
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Justine C.
Rating: 3 out of 5
following a purchase from 22/06/2022
My order arrived very quickly but the packaging inside was quite damaged. Fortunately the products were in good condition.
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Audrey L.
Rating: 2 out of 5
following a purchase from 23/06/2022
Disappointed because the pump of my oil free cream is unusable and the response from the customer service is useless... I was told to try again, which of course I did... Unusable product... Very disappointed
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Brigitte V.
Rating: 2 out of 5
following a purchase from 22/06/2022
If I had known the Yuka note before my purchase I would not have ordered!
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laure M.
Rating: 2 out of 5
following a purchase from 20/06/2022
Hello, I ordered 2 soaps and an anti blemish cream and I only received 2 soaps without the cream. Waiting for your return cordially
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Laëtitia N.
Rating: 2 out of 5
following a purchase from 20/06/2022
Very disappointed, order received and package refused. All the products had sunk, therefore unusable. I really need to use adapted containers, where the products are held and not put in bulk. I do not recommend.
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Hadda E.
Rating: 3 out of 5
following a purchase from 14/06/2022
For the moment it doesn't change anything
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Aurélie L.
Rating: 2 out of 5
following a purchase from 01/06/2022
2nd order, disappointing this time. Ordered validated and paid but nothing received after 15 days of waiting. I had to contact the customer service who informed me that the order had not been validated (although the corresponding amount had been debited from my account). I received my order in a parcel relay. I was expecting a small gift because of the problem encountered... but not even that!
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Joelle P.
Rating: 3 out of 5
following a purchase from 02/06/2022
Good products but transport galere... At first lost then found all damaged.....
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Daisy P.
Rating: 3 out of 5
following a purchase from 09/06/2022
Hello, too much packaging I do not find useful to put boxes.
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Vanessa C.
Rating: 2 out of 5
following a purchase from 08/06/2022
I received my package but with some products missing and one product not ordered. Error of the services of Pin Up Secret. Instead of sending me back the missing products, Pin Up Secret gives me a promo code at -50% to buy back the missing products under the pretext that I keep the extra product delivered by (their) mistake! I find this rather un-commercial and does not encourage me to place new orders with them when I had already placed many orders.
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Sandrine B.
Rating: 2 out of 5
following a purchase from 08/06/2022
Order not received on time Lost between sender and receiver Need to claim No commercial gesture
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Lau M.
Rating: 2 out of 5
following a purchase from 08/06/2022
I love the oil free cream as a product but I don't like your name (asshole) your designs (the new one is so boring) and finally, the worst: your packaging! the old glass one was impossible to finish and this one is the same except that you can't see anything... at the exorbitant price of the products we would like not to lose a drop. Hopefully these reviews are not just marketing and serve a purpose.
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Laura K.
Rating: 3 out of 5
following a purchase from 07/06/2022
It is impossible for me to give a negative or positive opinion, I have only been using the goat's milk soap for a few days. I am waiting for the results
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Sophie B.
Rating: 2 out of 5
following a purchase from 07/06/2022
I asked for a delivery in 72 and I put a week between the order and the reception, I am a little disappointed
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