Customer reviews of Pinup Secret

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Hadda E.

Rating: 3 out of 5

Published on 27/06/2022 à 19h37 following a purchase from 14/06/2022

For the moment it doesn't change anything

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Aurélie L.

Rating: 2 out of 5

Published on 25/06/2022 à 20h08 following a purchase from 01/06/2022

2nd order, disappointing this time. Ordered validated and paid but nothing received after 15 days of waiting. I had to contact the customer service who informed me that the order had not been validated (although the corresponding amount had been debited from my account). I received my order in a parcel relay. I was expecting a small gift because of the problem encountered... but not even that!

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Joelle P.

Rating: 3 out of 5

Published on 23/06/2022 à 09h54 following a purchase from 02/06/2022

Good products but transport galere... At first lost then found all damaged.....

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Daisy P.

Rating: 3 out of 5

Published on 22/06/2022 à 12h31 following a purchase from 09/06/2022

Hello, too much packaging I do not find useful to put boxes.

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Vanessa C.

Rating: 2 out of 5

Published on 22/06/2022 à 08h20 following a purchase from 08/06/2022

I received my package but with some products missing and one product not ordered. Error of the services of Pin Up Secret. Instead of sending me back the missing products, Pin Up Secret gives me a promo code at -50% to buy back the missing products under the pretext that I keep the extra product delivered by (their) mistake! I find this rather un-commercial and does not encourage me to place new orders with them when I had already placed many orders.

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Sandrine B.

Rating: 2 out of 5

Published on 21/06/2022 à 21h49 following a purchase from 08/06/2022

Order not received on time Lost between sender and receiver Need to claim No commercial gesture

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Lau M.

Rating: 2 out of 5

Published on 21/06/2022 à 19h59 following a purchase from 08/06/2022

I love the oil free cream as a product but I don't like your name (asshole) your designs (the new one is so boring) and finally, the worst: your packaging! the old glass one was impossible to finish and this one is the same except that you can't see anything... at the exorbitant price of the products we would like not to lose a drop. Hopefully these reviews are not just marketing and serve a purpose.

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Laura K.

Rating: 3 out of 5

Published on 20/06/2022 à 17h28 following a purchase from 07/06/2022

It is impossible for me to give a negative or positive opinion, I have only been using the goat's milk soap for a few days. I am waiting for the results

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Sophie B.

Rating: 2 out of 5

Published on 20/06/2022 à 17h12 following a purchase from 07/06/2022

I asked for a delivery in 72 and I put a week between the order and the reception, I am a little disappointed

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Sophie V.

Rating: 3 out of 5

Published on 20/06/2022 à 10h38 following a purchase from 01/06/2022

I would have given much more but in my package the brush was missing, knowing that I had ordered it

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Sarah R.

Rating: 2 out of 5

Published on 19/06/2022 à 14h30 following a purchase from 04/06/2022

I just started it I can't give my opinion yet

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Manon P.

Rating: 2 out of 5

Published on 15/06/2022 à 09h40 following a purchase from 30/05/2022

After reading all the comments and receiving the order, I find that the products are not at the top ... A lot of pimples appeared....

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Anne-Sophie A.

Rating: 3 out of 5

Published on 14/06/2022 à 08h12 following a purchase from 01/06/2022

Chaotic delivery, tracking of the delivery leaving something to be desired and I had to look for where my package was delivered when it was scheduled for home delivery. However, the item is as described and more than well packaged (even too much).

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Alexia L.

Rating: 2 out of 5

Published on 13/06/2022 à 10h34 following a purchase from 31/05/2022

No change since I started using it, I even had two allergic skin reactions but I'm not sure if that's it. I continued to use it but I still have my pimples...

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Gaelle P.

Rating: 3 out of 5

Published on 12/06/2022 à 21h11 following a purchase from 31/05/2022

I have the impression that the soap has changed, it is less effective than before

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Julie A.

Rating: 2 out of 5

Published on 12/06/2022 à 19h07 following a purchase from 29/05/2022

Good products, too bad the order is FILLED with plastic! Please in 2022 there are other more environmentally friendly ways. For this reason I will not order again even though I like your products.

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Cécilia B.

Rating: 3 out of 5

Published on 12/06/2022 à 16h51 following a purchase from 31/05/2022

Very good product but delivery problem, I ordered a box for Mother's Day, I received it 15 days later because there was a bug in the registration of my order, I was charged the amount 48 hours later, while my order has never been registered and therefore not prepared or shipped. Difficult to reach the sav (1 week). Very fast on the other hand once the problem taken into account.

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Stephanie D.

Rating: 3 out of 5

Published on 12/06/2022 à 16h44 following a purchase from 30/05/2022

For sensitive skin the mask heats the skin not great and only 1 cleaning per day or every 2 days is enough otherwise dry skin

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Alycia O.

Rating: 2 out of 5

Published on 09/06/2022 à 08h08 following a purchase from 25/05/2022

Forgot to ship my order, once received error on the products, still waiting for the promised promo code being created

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Alexia P.

Rating: 3 out of 5

Published on 08/06/2022 à 18h42 following a purchase from 25/05/2022

Problem when placing the order. Following a complaint, quick return, but long delivery time thereafter.

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Liridona K.

Rating: 2 out of 5

Published on 08/06/2022 à 10h55 following a purchase from 25/05/2022

I did not receive all the creams. I am disappointed. Otherwise the quality of the products is great!

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Hélène B.

Rating: 2 out of 5

Published on 08/06/2022 à 05h00 following a purchase from 21/05/2022

I like the soap, but I don't like the cream at all. Once I put it on, after a few hours my skin starts to pull.

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Dominique N.

Rating: 3 out of 5

Published on 06/06/2022 à 17h16 following a purchase from 24/05/2022

Site can be improved. But very reactive team

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Sandra M.

Rating: 3 out of 5

Published on 04/06/2022 à 17h48 following a purchase from 22/05/2022

Order received quickly

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Sheika J.

Rating: 3 out of 5

Published on 04/06/2022 à 16h54 following a purchase from 20/05/2022

Order not validated at the beginning while payment ticket received by mail. Problem quickly solved. The soap is great and smells very good but the scrub doesn't smell like a toxic chemical smell of wall paint.

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Delphine C.

Rating: 3 out of 5

Published on 31/05/2022 à 16h59 following a purchase from 18/05/2022

I am starting my routine, for the moment the smell and the containers suit me perfectly

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Samia B.

Rating: 3 out of 5

Published on 31/05/2022 à 16h33 following a purchase from 18/05/2022

Very happy with the soap, but the cream dries out my facial skin

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Angélique R.

Rating: 3 out of 5

Published on 31/05/2022 à 06h31 following a purchase from 17/05/2022

I had to contact customer service twice because : - my order was paid but not taken into account on the website. - I finally received my order but it was incomplete. Fortunately the customer service is reactive.

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Maryse M.

Rating: 2 out of 5

Published on 30/05/2022 à 10h21 following a purchase from 14/05/2022

Fast and efficient order ! Mixed opinion on the products, I only recommend the soap (the oil-free cream and a mask ordered previously are very badly rated on Yuka: endocrine disruptors and even carcinogenic potential ..... pity!)

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Anne Marie A.

Rating: 3 out of 5

Published on 29/05/2022 à 18h15 following a purchase from 17/05/2022

Not enough hindsight for the moment and besides it was to make a gift to my daughter, so I can't tell you for the moment.

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Lisele A.

Rating: 3 out of 5

Published on 29/05/2022 à 06h25 following a purchase from 16/05/2022

I am not convinced of the products. I have a lot of pimples since. We will see with time if it is effective. The product smells good and is pleasant to handle

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Laura B.

Rating: 2 out of 5

Published on 24/05/2022 à 06h35 following a purchase from 10/05/2022

Deceived on an order my vouchers

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Andrea D.

Rating: 2 out of 5

Published on 23/05/2022 à 20h23 following a purchase from 06/05/2022

since 2 weeks I use it no change we will see afterwards

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Élisabeth D.

Rating: 3 out of 5

Published on 23/05/2022 à 17h07 following a purchase from 10/05/2022

Hello I am very disappointed with the new tinted bottle instead of transparent because you can't see what's left as product.

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Cindy C.

Rating: 3 out of 5

Published on 23/05/2022 à 10h46 following a purchase from 07/05/2022

Very long delivery and no gesture for the customer when it should arrive after 72 hours

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Elodie C.

Rating: 2 out of 5

Published on 22/05/2022 à 18h36 following a purchase from 09/05/2022

I ordered 3 products Two unusable Flask too rigid to make anything come out And broken pump in a cream so really super disappointed! Still waiting for a solution

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Karine D.

Rating: 3 out of 5

Published on 22/05/2022 à 16h45 following a purchase from 09/05/2022

Promo code used shanna 40 and a soap offered reduction made but no soap offered more I find that the cream does not have the same smell as before

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Stéphanie F.

Rating: 3 out of 5

Published on 22/05/2022 à 16h37 following a purchase from 09/05/2022

I have the cream bottle without oil the cream is hard impossible to pump out the cream

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Megane M.

Rating: 2 out of 5

Published on 21/05/2022 à 21h46 following a purchase from 06/05/2022

So the first day of use everything goes well, I have a soft skin, but the following days I started to catch pimples while I NEVER had any! I had bought the goat milk soap because I had heard that it tightens the pores of the skin, and I find myself with a lot of pimples, knowing that I have never had pimples I am really very disappointed

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Anaïs C.

Rating: 2 out of 5

Published on 21/05/2022 à 19h06 following a purchase from 08/05/2022

After using the products I bought, I developed a lot of pimples that I didn't have at all before. My skin was very itchy when I applied them. I do not recommend pin up secret products.

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