Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 2 and 3 stars

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Perrine D.
Rating: 2 out of 5
following a purchase from 02/05/2022
Package received quickly (1 week) Disappointed to pay 15€ of customs fees when I used a 16€ promo code... It came back as the base price...
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Luzio I.
Rating: 3 out of 5
following a purchase from 02/05/2022
For the moment I don't see much change
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Aïssatou D.
Rating: 2 out of 5
following a purchase from 29/04/2022
2 stars because the only positive point is the delivery time nothing to say, the time is well respected. On the other hand, surprise, I have one of my products where the lid is cracked. For the price, I was expecting something more solid than cheap plastic. Finally, these products don't seem to be suitable for my facial skin. I bought the goat milk soap and the silky cream. When I use the soap as a mask (once a week and I've been using them for 2 weeks and a few days), it stings and the cream applied after cleansing does not relieve it. On the contrary, it dries my skin. I am disappointed despite all the positive reviews I have read. Too bad for me.
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Valérie L.
Rating: 3 out of 5
following a purchase from 30/04/2022
Some delay in the orders but very good products
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Christophe C.
Rating: 2 out of 5
following a purchase from 28/04/2022
My feeling about my last purchase is not very good. I had to take steps with your customers following a bug in your system. My account was debited and my purchases were not registered on your site. Following my requests, my order was sent to me but I did not receive any explanation concerning this incident.
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Sophia G.
Rating: 3 out of 5
following a purchase from 27/04/2022
The soap is very pleasant and my skin no longer has pimples or black pears. However, I don't like the fragrance of the cream in the jar and it's not moisturizing enough for me.
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Emma K.
Rating: 2 out of 5
following a purchase from 27/04/2022
Catastrophe... I have pimples in places I would never have suspected possible on my face, at the price it cost me... it sucks and it doesn't fit me at all!! fortunately a natural plant is saving me
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Edith B.
Rating: 2 out of 5
following a purchase from 22/04/2022
I wanted to tell you that I was very disappointed with the reception of the package and especially with the plastic added inside. I buy solid to not use all these plastic bottles anymore, and stop filling my garbage cans unnecessarily. I let you see in picture the quantity of waste received for only 1 product. I buy solid soaps elsewhere and I receive them in an adapted box, without any plastic and their state is impeccable. Moreover you add a plastic around the soap which is itself in a cardboard box! Unfortunately, I question the natural side of the soap that has been in contact (how long?) with this plastic very tight to the product. It's a shame, I don't think I'll order from you anymore
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Amanda C.
Rating: 2 out of 5
following a purchase from 23/04/2022
I love the soaps, but I have the impression that you have changed the components because the soaps do not have the same effect on the skin as the previous ones.
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Jessy N.
Rating: 2 out of 5
following a purchase from 24/04/2022
Disappointed that the oil-free cream is poorly rated on Yuka I dare not give it to my daughter
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Patricia A.
Rating: 3 out of 5
following a purchase from 21/04/2022
Very good but I would have liked a small sample to try
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Laurie B.
Rating: 2 out of 5
following a purchase from 22/04/2022
2nd order because happy with the 1st. But preferred the old packaging and also and above all I can't get my product while I press I press and nothing comes out so I feel like I've been scammed....so disappointed....
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Aline W.
Rating: 3 out of 5
following a purchase from 22/04/2022
Well
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Souad O.
Rating: 3 out of 5
following a purchase from 07/04/2022
Hello, For this time, a problem with my delivery (the package would have arrived damaged so could not be distributed to me. Even though I was waiting for the soap I ordered because my son had finished his, I waited. But what I think is a pity is that I had to contact them again to find out where the 2nd shipment was following this incident. Thank goodness I called because it still wasn't sent back... This order was not the best experience... When there is a delivery problem, at least make sure you check the tracking of the order you are supposed to send back.
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Mariam N.
Rating: 3 out of 5
following a purchase from 18/04/2022
Fast delivery, good product. A little expensive considering the quantity of products.
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Natty V.
Rating: 3 out of 5
following a purchase from 17/04/2022
Products that go very well for my sensitive skin. Very pleasant smell
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Elodie D.
Rating: 2 out of 5
following a purchase from 19/04/2022
The order arrived very quickly... but I did not have the precious cream in my package. Instead I got two peels. I'm disappointed because I didn't get the full pack I ordered...
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Sophie H.
Rating: 3 out of 5
following a purchase from 15/04/2022
Clear and simple site
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Severine N.
Rating: 2 out of 5
following a purchase from 16/04/2022
Significant appearance of pimples
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Sophie F.
Rating: 3 out of 5
following a purchase from 15/04/2022
The day cream does not suit my skin. My skin feels tight.
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Helena M.
Rating: 3 out of 5
following a purchase from 18/04/2022
On the other hand no indication for pregnant women there are essential oils in the soap!
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Mallory P.
Rating: 3 out of 5
following a purchase from 15/04/2022
I am missing my soap in the order I received
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Ophélie S.
Rating: 3 out of 5
following a purchase from 17/04/2022
It's a shame that the products are sent without even a small letter or other in the package. It feels like you're getting "dumb" products. Otherwise I can't wait to see the results on my face.
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Lauriane S.
Rating: 3 out of 5
following a purchase from 14/04/2022
Fast delivery! Perfecto soap! For the cream without oil very good smell but at the opening the cream was pasty.
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Monique G.
Rating: 2 out of 5
following a purchase from 14/04/2022
I bought the soap on the recommendation of several people and it turns out that it dries out my skin. And the dry oil doesn't help. Given the price I am disgusted. I think this is due to my skin and not the soap. What a shame.
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Jennifer M.
Rating: 3 out of 5
following a purchase from 13/04/2022
It's been 15 days since I started pin up secret, to see in time if I have good results...
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Laurence H.
Rating: 3 out of 5
following a purchase from 13/04/2022
Pleasant texture but no improvement for the moment. I've been using it for a week now.
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Sandra R.
Rating: 3 out of 5
following a purchase from 13/04/2022
The soap is fabulous and the oil-free cream suits me perfectly I think to recommend
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CHRISTELLE L.
Rating: 3 out of 5
following a purchase from 13/04/2022
good product but a bit expensive
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Sonia M.
Rating: 3 out of 5
following a purchase from 12/04/2022
Package received without delivery notes just the products left inside. No coupons to encourage a new order. The instructions of a product are written in German, no translation. Obliged to go on the site to understand. Otherwise, the products smell good and have a good texture. I am not convinced by the peeling, the soap is good and the precious cream is good. I'm thinking of recommending it and taking another product to complete the range.
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ELISABETH G.
Rating: 2 out of 5
following a purchase from 12/04/2022
Very dry skin since I started using it 😒
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Julie S.
Rating: 3 out of 5
following a purchase from 08/04/2022
Correct product. To avoid pimples it works very well. Reduces the stains but not all of them are gone yet.
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Emeline D.
Rating: 3 out of 5
following a purchase from 13/04/2022
I am very satisfied, delivery in 2 days.
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Marilene R.
Rating: 3 out of 5
following a purchase from 11/04/2022
Second time for me. Big mistake on the oil free cream, it was before in a bottle where we lost 1/5 of the product. Now the bottle is not reusable and the pump is null, heavy bottle. All this to not extend the straw of 1cm in the green bottle. I think I will order more it is not improved for me even if the product remains effective of ouf
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Elodie L.
Rating: 2 out of 5
following a purchase from 11/04/2022
Burns the skin
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Aurore F.
Rating: 3 out of 5
following a purchase from 11/04/2022
I am disappointed with the new smell of the oil-free cream, I liked the old one too much
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Octavie B.
Rating: 2 out of 5
following a purchase from 09/04/2022
Does not suit me at all. Dry and red skin since I use these products. The smell is not necessarily divine. I have a combination skin with some pimples sometimes, so I don't recommend for this type of skin. When I apply the cream after cleansing with soap, it burns me. Very disappointed.
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Nazeha P.
Rating: 2 out of 5
following a purchase from 11/04/2022
Disappointed by the pump bottle that does not work and no response from the service for the moment
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Laura B.
Rating: 3 out of 5
following a purchase from 07/04/2022
Great!
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Felicia B.
Rating: 3 out of 5
following a purchase from 07/04/2022
Goat's milk soap is great, but it dries out the skin a little. The oil-free cream is a disaster, but really a disaster, really bad for your health, carcinogenic...
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