Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 2 and 3 stars

Reset filters
O
Ophélie T.
Rating: 3 out of 5
following a purchase from 10/01/2022
I'm starting to see results on my skin knowing that I have horrible acneic skin I hope with time it will go away in any case I continue the soap and the cream without oil 👍
Translated reviews
E
Emel S.
Rating: 2 out of 5
following a purchase from 08/01/2022
Order received on time, however expensive for what it is the bottle scrub is practical it is earlier a cleansing milk than a scrub there are not many beads really disappointed, the soap I used 2 times I let it sit only 5 minutes because I feel my skin heat and I have buttons that appeared since the or I had none, I will not recommend for sure!
Translated reviews
D
Diana R.
Rating: 2 out of 5
following a purchase from 07/01/2022
My skin is soft but very dry despite the application of the cream after the soap.
Translated reviews
S
Sabrina H.
Rating: 2 out of 5
following a purchase from 07/01/2022
I don't find it so efficient and I find it expensive
Translated reviews
S
Samantha T.
Rating: 2 out of 5
following a purchase from 05/01/2022
My order was charged twice, 2 days apart. As a precaution I preferred to block my credit card, which cost me bank fees to make a new card. You reimbursed me without any problem, but it still cost me the bank fees. I don't know if I will order again.
Translated reviews
G
Guyader G.
Rating: 2 out of 5
following a purchase from 04/01/2022
I place an order and I am debited twice the amount on my account and 15 days later still no news. It's a shame because the products are really great.
Translated reviews
K
Karima K.
Rating: 2 out of 5
following a purchase from 05/01/2022
I am waiting to see the effects of the products I ordered. As for my experience, VERY DISAPPOINTED!!! My order was debited twice on my account without being informed by the customer service. It was me who contacted them who told me that a technical problem was in progress! It would have been judicious in a concern of transparency and customer satisfaction to inform us where else. Instead of leaving your customers in the worry! 1st order and last one with you!
Translated reviews
A
Anne laure H.
Rating: 2 out of 5
following a purchase from 03/01/2022
A little disappointed n have a lot of redness
Translated reviews
Y
Yza A.
Rating: 3 out of 5
following a purchase from 03/01/2022
The first few days were magical. I had a superb skin but after 1 week of using it twice a day I had red patches on my cheeks and my skin was very dry. I spaced out the use and it is better. The peeling to remove the dead skin suits me on the other hand. But I would continue to use the soap. It still did my skin good
Translated reviews
N
Nadège G.
Rating: 2 out of 5
following a purchase from 03/01/2022
The scent of the soap is too strong and the main ingredient is not goat milk !
Translated reviews
L
Latifa K.
Rating: 3 out of 5
following a purchase from 03/01/2022
Packaging that leaves something to be desired in a bubble wrap for a soap. A nice box would not be refused ... 26 € the soap what
Translated reviews
L
Laura C.
Rating: 3 out of 5
following a purchase from 02/01/2022
Very happy with the goat milk soap but very disappointed with the face cream. After cleaning my face with soap and applying the cream I have a feeling of tightness as if the cream was not moisturizing enough and I do not appreciate its smell
Translated reviews
L
Lilia B.
Rating: 3 out of 5
following a purchase from 01/01/2022
Mixed opinion
Translated reviews
V
VIOLINE F.
Rating: 3 out of 5
following a purchase from 23/12/2021
I love your products. My skin has improved. It is much more beautiful and I have far fewer imperfections. On the other hand, you don't make any effort in sending the packages. The packaging sucks, it's just cardboard
Translated reviews
M
Madani F.
Rating: 3 out of 5
following a purchase from 29/12/2021
maybe accelerate the delivery even more
Translated reviews
A
Anaël B.
Rating: 2 out of 5
following a purchase from 26/12/2021
I find it unfortunate that I paid so much for a product and that upon its arrival the customs claimed me 60€ more.
Translated reviews
C
Celine H.
Rating: 3 out of 5
following a purchase from 27/12/2021
Hello I find that the products are very abrasive. But maybe I'm not using them correctly. I have a dry and reactive skin.
Translated reviews
D
Diane G.
Rating: 2 out of 5
following a purchase from 27/12/2021
Hello. Effective products for the skin with problems but really too expensive! A soap has 26 euros while we can find soaps with goat's milk for less than that in pharmacy or organic store. It's a pity that the prices are so high, I think that people would take them more easily if they were accessible to everyone.
Translated reviews
M
Marine S.
Rating: 3 out of 5
following a purchase from 18/12/2021
Fast delivery, products sent as ordered.
Translated reviews
S
Sonya S.
Rating: 3 out of 5
following a purchase from 23/12/2021
I ordered Christmas boxes including a second free soap that I unfortunately did not find at the reception in my package, referring to customer service I had as an answer that the weight carrier was correct, and nothing else despite I sent photos of the package and then out of the package and then again all separate ... more response .... So even though the product seems to be good the service around it really leaves something to be desired.
Translated reviews
C
Caroline P.
Rating: 3 out of 5
following a purchase from 20/12/2021
Disappointed to pay delivery fees to be delivered as soon as possible and all in all received later.
Translated reviews
C
Catherine B.
Rating: 3 out of 5
following a purchase from 21/12/2021
These products are very pleasant
Translated reviews
M
Martine G.
Rating: 3 out of 5
following a purchase from 20/12/2021
The products are a bit expensive Fortunately there are coupon codes
Translated reviews
P
Pauline T.
Rating: 2 out of 5
following a purchase from 20/12/2021
I have for several days a burning sensation when I applied the precious cream... I have atopic skin, sensitive skin with eczema tendencies I do not recommend the cream even if according to the site it is adapted otherwise the goat milk soap and the gentle exfoliating care I have not much to say no change on my skin.
Translated reviews
C
Cecile T.
Rating: 2 out of 5
following a purchase from 15/12/2021
Ordered to the wrong relay point at the other end of France. The package was supposed to be called back quickly but no news. I have not received my order for December 15.
Translated reviews
S
Sarah A.
Rating: 3 out of 5
following a purchase from 15/12/2021
The soap is good but it dries my skin and lightens my complexion so not great
Translated reviews
M
MAGALIE S.
Rating: 3 out of 5
following a purchase from 16/12/2021
Clean and fast delivery. However, a complaint was made on the day of receipt because the kit offered was missing and 15 days later 0 returns ....
Translated reviews
K
Kristel E.
Rating: 2 out of 5
following a purchase from 08/12/2021
Just a little disappointed my cream ran and very dirty, I dare not use it.
Translated reviews
M
Marilyn M.
Rating: 3 out of 5
following a purchase from 13/12/2021
The product is very good, I don't need to use it anymore and I found my dearest one in a pharmacy, only happiness. No need to order on the site.
Translated reviews
A
Anthony J.
Rating: 2 out of 5
following a purchase from 12/12/2021
I ordered two facial packs for 274 € I was missing the two brushes so I called customer service and I still have no news from them unacceptable given the price of the products
Translated reviews
M
Marie O.
Rating: 3 out of 5
following a purchase from 13/12/2021
I received my cream open and runny! I am unpleasantly surprised considering the price all the same
Translated reviews
V
Valérie S.
Rating: 3 out of 5
following a purchase from 11/12/2021
I like the soap very much, but unfortunately the delivery is quite long otherwise ras
Translated reviews
M
Mélina H.
Rating: 3 out of 5
following a purchase from 08/12/2021
Reduces acne but dries out a lot... so when I put on the precious cream it burns my face
Translated reviews
C
Caroline M.
Rating: 3 out of 5
following a purchase from 09/12/2021
Great products as usual! But little problem when I opened the package! I am missing the gift bag and the brush.
Translated reviews
I
Ines F.
Rating: 3 out of 5
following a purchase from 08/12/2021
Very bad smell on the scrub and good texture on the soap
Translated reviews
J
jackie P.
Rating: 3 out of 5
following a purchase from 07/12/2021
Good follow-up
Translated reviews
M
Marie sabrina D.
Rating: 2 out of 5
following a purchase from 08/12/2021
Unfortunately my daughter had an allergy
Translated reviews
N
Nadege V.
Rating: 3 out of 5
following a purchase from 07/12/2021
I received my two products and I still love them. I have received my order and I am very pleased with the service and the quality of the product. I'm very happy with the service and the quality of the product. I'm glad I got my money back. I'm sure it will be fine, but please be careful not to charge me twice, thank you.
Translated reviews
F
francoise P.
Rating: 2 out of 5
following a purchase from 07/12/2021
too recent to evaluate
Translated reviews
O
Olivia B.
Rating: 3 out of 5
following a purchase from 06/12/2021
Super
Translated reviews