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A
Rating: 2 out of 5
The parcel arrived in a month when we had paid for it to arrive in 48h-72h... nevertheless the parcel arrived without breakage thank you
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 2 and 3 stars
Reset filtersM
Rating: 3 out of 5
Good product, but delivery problem. Once I contacted customer service, the package was found and delivered but it took 2 weeks...
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A
Rating: 2 out of 5
No apparent results after 2 weeks of use... I have slightly enlarged pores and it doesn't even get any better knowing that I bought all the face products and I follow their instructions to the letter!
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C
Rating: 3 out of 5
The soap is really good it does good to the skin but unfortunately I paid extra to receive it as soon as possible (between 3 to 5 days) but I only received it 2 weeks later, it was a little long but not serious otherwise top
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S
Rating: 3 out of 5
I received the order and it was on time and the pills work great. Too bad
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R
Rating: 3 out of 5
Delivery time 20/20 The smell of geranium is a little too pronounced I do not appreciate too much.
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A
Rating: 2 out of 5
Very very long delay
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S
Rating: 2 out of 5
This is my 3rd order from pin up, and this time there was a problem with late delivery. I was very pleased with the quality of the product and the service I received from them.
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M
Rating: 2 out of 5
Package not received after 10 days. I had to call customer service again.
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M
Rating: 3 out of 5
I love the smell but I can't give it away
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K
Rating: 3 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product and the quality of the service.
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A
Rating: 3 out of 5
Does not solve the skin problems, to see with time...pleasant texture
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S
Rating: 2 out of 5
Long delivery time
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S
Rating: 2 out of 5
I don't think they are natural products. Ever since I started, my eyes have been itchy. So I already stopped. One week o Wow. I'm very disappointed that this product doesn't work for me. I thought it would!
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D
Rating: 3 out of 5
Well
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V
Rating: 3 out of 5
My order didn't contain a box even though I ordered a set 🤷🏾♀️, disappointed on that point but for the rest it's still the same quality 😁
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C
Rating: 3 out of 5
Good product, a little expensive and I hate the smell
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M
Rating: 3 out of 5
Deadlines met but lack of explanation too bad
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P
Rating: 3 out of 5
The soap was not the usual colour, this has happened twice now
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C
Rating: 3 out of 5
I am disappointed that I have to travel 25 km to pick up my parcel at a parcel relay. This distribution should be reviewed
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A
Rating: 3 out of 5
Shared for now. Out of 3 orders, the first one was pretty good, the second one was a disaster. I never received my package which was sent to a relay 30 km from my home. The only time I was able to go there I was told that it was picked up by someone else. The only time I was able to go there I was told that it was picked up by someone else, but the parcel was finally at the relay, so I wasn't going to drive 60 km again. More than a month to be reimbursed. And the last order very satisfied very fast. The products, I love the soap and the cream without oil but not yet effective enough for my oily skin, I still shine a lot.
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V
Rating: 3 out of 5
The hydration is not bad... but the smell does not correspond to me...
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M
Rating: 3 out of 5
Goat's milk soap is an excellent product....but I wouldn't say the same about the others:(
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A
Rating: 3 out of 5
Very good products which I am very satisfied with! However, I placed an order to benefit from a promotional offer and I did not get the advertised offer. Despite my emails to customer service, my request was not taken into account. I am therefore dissatisfied with the management of customer relations.
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M
Rating: 3 out of 5
At the top
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M
Rating: 3 out of 5
I bought this soap because everyone talks about it and it is great for acne. So I tried it when I was in the middle of a crisis and yes it helped the pimples to dry and go away faster but on the other hand it dried and burned my skin especially on my forehead and cheek and I became quite red... so I will only use it some days when I really have a good crisis of pimples but on a daily basis it is too aggressive for my skin.
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S
Rating: 3 out of 5
Good product but I would have liked a stand to make it easier to store. On the other hand, it leaves my skin a little dry despite good overall hydration, but it does remove redness over time
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P
Rating: 3 out of 5
In fact I am divided! The order arrived very quickly, the soap is very well noted and it is really great, but, and this is my problem, the cream without oil is very very badly noted! 19.8 for the soap and 2.2 for the cream! Big disappointment! Even if I think to continue to use the soap...I have skin problems since years and it is the 1st product which is effective
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C
Rating: 2 out of 5
I have received the product and it is very good. I have been very satisfied with the service and the quality of the product and I am very pleased with the service.
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S
Rating: 2 out of 5
The packaging leaves something to be desired, the soap is delivered in bubble wrap and is quickly stuffed into an envelope. Can certainly do better.
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D
Rating: 2 out of 5
I am not too happy this time with my order because I received the soap already it is not white like the previous ones I had and the smell is not the same either, I do not know if I would recommend it.
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J
Rating: 3 out of 5
Received broken soap mm if it was indicated fragile when opening disaster
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C
Rating: 3 out of 5
The gentle exfoliating treatment arrived open.
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V
Rating: 2 out of 5
Peeling stays in the fuzz....
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M
Rating: 3 out of 5
The soap/mask looks good for drying out blemished areas. However, the packaging/wrapper it comes in is disappointing (no effort made on the packaging, poor quality impression) and upon arrival the soap has a very strong and unpleasant smell (which does not give the impression of coming from natural ingredients).
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P
Rating: 2 out of 5
We don't receive our package. And we don't believe you. We pay, but we receive nothing. A deplorable customer service
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V
Rating: 3 out of 5
Very pleasant soap. To see for the effectiveness. Lack of information on the presence of many essential oils...
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C
Rating: 3 out of 5
Too expensive for my taste despite a 30% discount, frankly the soap is top, to see in a few weeks if my skin improves, for now my skin is really soft and my pimples healed faster. I'll also have to see if after stopping the product my skin doesn't become worse than before, because I've seen a lot of negative reviews from consumers who had this problem, as if the skin was becoming dependent and that we were almost obliged to continue, so we'll see...
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V
Rating: 3 out of 5
The smell of the products does not suit me, I find that the exfoliant has an alcohol smell that I do not like.
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C
Rating: 3 out of 5
He was a little melty
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