Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2 and 3 stars

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Laura D.
Rating: 2 out of 5
following a purchase from 23/02/2021
I can't do a mask because I have an allergic reaction. And I don't see any change
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Edwige B.
Rating: 3 out of 5
following a purchase from 23/02/2021
I'm mitigated because my soap arrived broken and crushed. The after-sales service never answered my email, that's why I'm disappointed.
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Pamela G.
Rating: 2 out of 5
following a purchase from 23/02/2021
Usually I order on pinup secret goat soap it is good I ordered 2 soaps lately I was disappointed by the appearance of the soaps it does not lather as I had ordered a 1 ere time
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Christelle C.
Rating: 3 out of 5
following a purchase from 24/02/2021
I've been using the soap for a week now, I don't like the 5out because it stings my face. To cleanse my skin, it's fine for now. To be seen in time.
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Sandrine M.
Rating: 2 out of 5
following a purchase from 23/02/2021
The pump on my oil-free cream isn't working. It's a pity I hadn't had a problem the previous times.
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Clotilde C.
Rating: 3 out of 5
following a purchase from 20/02/2021
Satisfied with the quality of the products. The soap dries out my skin quite a bit but my teenager agrees.
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Alexandra E.
Rating: 2 out of 5
following a purchase from 19/02/2021
I bought the face peel, the precious complexion secret and the sublime silhouette secret. So rather satisfied with the sublime silhouette especially on dry areas. On the other hand, the other two have a repulsive smell. To the point of not using them again.
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Laura B.
Rating: 2 out of 5
following a purchase from 21/02/2021
Some box in my package was damaged and the delivery took too long 12 days. I had to pay 22 francs for customs when I thought the delivery was free. I didn't think I had to pay for it when I placed my order through customs.
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Celia T.
Rating: 3 out of 5
following a purchase from 15/02/2021
A bottle of skin care was open in my secret pin-up box and leaked everywhere. So I had to wash the box and everything in it and the bottle is no longer full.
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Marjorie M.
Rating: 2 out of 5
following a purchase from 11/02/2021
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Meryam E.
Rating: 3 out of 5
following a purchase from 04/02/2021
I am rather mitigating because the soap is well textured the smell is great but for me it did not make miracles it did not decrease my pimples, and the big negative point is that the soap is already small after 1 month of use morning and evening so it is good otherwise apart from that it is good.
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Kiara B.
Rating: 2 out of 5
following a purchase from 15/02/2021
Delivery time much too long. Order placed on February 15 and parcel received on March 4, 2021. After several mails and phone call to get news about my package. I thought I had a commercial gesture from them but nothing. A little disappointed all the same.
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Malcolm N.
Rating: 2 out of 5
following a purchase from 18/02/2021
I have psoriasis and frankly since I have been using soap plus cream nothing has changed I am quite disappointed because the influencers said it was THE miraculous PRODUCT.
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Léa J.
Rating: 3 out of 5
following a purchase from 19/02/2021
Top product and delivery
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Aurélie P.
Rating: 3 out of 5
following a purchase from 18/02/2021
I just received the products so I don't have enough perspective on the quality. All in accordance with the visual. Delay in delivery in view of the announced shipping date but very responsive customer service.
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Samia S.
Rating: 3 out of 5
following a purchase from 18/02/2021
The products look good, I haven't seen any improvement yet but I haven't been using it for very long so I'll have to see. The soap is very good, the only drawback is that the gentle exfoliator may be a little too gentle, I don't think it really exfoliates.
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Émilie F.
Rating: 2 out of 5
following a purchase from 15/02/2021
Long delivery. Cause COVID OK but I had sent a message without any answer it's not great.
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Emeline R.
Rating: 3 out of 5
following a purchase from 17/02/2021
Long delivery: 2 weeks but the package is received in full.
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Rashnada A.
Rating: 3 out of 5
following a purchase from 18/02/2021
Good reception I am not disappointed I recommend
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Christelle C.
Rating: 3 out of 5
following a purchase from 18/02/2021
Perfect, but it's a pity that the delivery time is so long.
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Alexandre M.
Rating: 3 out of 5
following a purchase from 18/02/2021
Very good product but 2 stars less for the delivery time really too long.
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Miina D.
Rating: 3 out of 5
following a purchase from 15/02/2021
Bo jour, I am not satisfied with my purchase because I am missing my oil free cream that I had ordered off your site is well stipulate that the oil free cream and included and I am not satisfied because I did not get any of that. Can you please send it to me? Sincerely, Miss Diallo.
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Gwenaelle L.
Rating: 3 out of 5
following a purchase from 15/02/2021
Mixed reviews. So far no problems with them but my last order took 2 weeks to be shipped and I find it unacceptable to have to harass customer service to choose a package shipment . The least I can do is to warn customers for example by putting a general message on the home page informing them that there is a delay due to the balance otherwise good product that works.
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Virginie V.
Rating: 2 out of 5
following a purchase from 11/02/2021
I have received my first order and was pleased with the service and the pills. I had previously been paying a very high price through prescriptions from my local GP. I'm thinking of sending the pack back to 87th and never order again afterwards .
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Coralie B.
Rating: 3 out of 5
following a purchase from 16/02/2021
The order was very long to ship but much less to debit.
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Maeva P.
Rating: 3 out of 5
following a purchase from 17/02/2021
Soap at the top, the other peeling products etc. cleans the skin well...3 stars because my last order did not go well...after more than a week and a half package still not sent, then investigation with the post office colissimo when in the end it was not part of their warehouse....impossible to reach them by phone, paypal claim made and then reply from them by email threatening to remove the claim while my package in relay point still had not arrived ... in short, in the end I received my order but fortunately I went through paypal and z remove in relay point otherwise I would have had it in the baba
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Myriam M.
Rating: 2 out of 5
following a purchase from 16/02/2021
For the moment I don't have a concrete opinion because it's been more than 2 weeks since I started using the soap but I don't see much different from the pimples and my stains don't fade away so I'm thinking that this is probably the beginning. I will come back in 2 weeks to make a new point if any change will be present cia ✌️
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Laura L.
Rating: 3 out of 5
following a purchase from 16/02/2021
I haven't seen any change except for the many pimples that have appeared and the cream not moisturizing enough for me.
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Ludivine L.
Rating: 2 out of 5
following a purchase from 16/02/2021
My eczema got worse. I'm disappointed.
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Salsila M.
Rating: 3 out of 5
following a purchase from 14/02/2021
I have received all of my order but the only problem is that the facial peel must have leaked during shipping.
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Pauline W.
Rating: 3 out of 5
following a purchase from 14/02/2021
Good products but order placed two weeks ago still not received...
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Catarina D.
Rating: 3 out of 5
following a purchase from 13/02/2021
Hello I can't give my opinion because I haven't tried it yet. I will give an opinion then...
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Magali J.
Rating: 2 out of 5
following a purchase from 15/02/2021
The fragrance and texture are great, but the products don't suit me at all. I feel like my skin has been stripped, a lot of tightness, but I've taken the sensitive skin range. Dommage
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Nathalie C.
Rating: 2 out of 5
following a purchase from 26/01/2021
Soap is Stripper for my fragile skin
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Camille E.
Rating: 3 out of 5
following a purchase from 13/02/2021
I have a problem with a product, I've been using it several times and the texture becomes weird. It's the facial peel that I don't recommend at all. I've sent several messages on the Instagram "pin up secret" group and either they tell me how to put it on. Which I've already done. Either they don't answer me anymore ..... No respect for denouncing a cream that changes texture....
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Nelly B.
Rating: 3 out of 5
following a purchase from 13/02/2021
At the moment I am at the beginning of the treatments and my skin is healthier.
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Emilie D.
Rating: 3 out of 5
following a purchase from 10/02/2021
Not enough hindsight to talk about effectiveness but one of the products is not pleasant on the skin, and I did not get any explanation or advice!
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Priscilla M.
Rating: 3 out of 5
following a purchase from 07/02/2021
Pretty satisfied
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Christelle D.
Rating: 3 out of 5
following a purchase from 11/02/2021
To be seen in use - But otherwise my package arrived relatively quickly - And the packaging was well done ...
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Claudie P.
Rating: 3 out of 5
following a purchase from 09/02/2021
Very satisfied with the soap. On the other hand, I received the brush in poor condition. The handle was detached from the other part!!! Very disappointed considering the price of the brush
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