Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 2 and 3 stars

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Wahida A.
Rating: 3 out of 5
following a purchase from 23/11/2020
Excellent and well received
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Lisa G.
Rating: 3 out of 5
following a purchase from 30/11/2020
I have tested only one product, but I can say that the parcel is sent quickly and the team responds to queries within a short time.
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Angelique M.
Rating: 3 out of 5
following a purchase from 21/11/2020
Very good product
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Carole P.
Rating: 2 out of 5
following a purchase from 01/12/2020
The mask is very irritating to the skin and stings on application. Peeling and oil-free cream very good
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Andrea M.
Rating: 2 out of 5
following a purchase from 03/12/2020
I regularly order my goat's milk soap because it is a need. However, the delivery service is deplorable! I live in Belgium and the packages are sometimes delivered with the envelope torn and no bowl for me it happened to me to receive an empty envelope without the Soap I paid for! Very disappointed with the customer service who did absolutely nothing although I brought the Only Proof In My Possession! I would have liked to put a higher note but because of this inconvenience without compensation I can't! Otherwise the soap is great!
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Anais S.
Rating: 2 out of 5
following a purchase from 03/12/2020
I use the soap and exfoliator daily. The skin remains dry even after the application of the oil-free cream . I find the products expensive for the result.
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aurelie T.
Rating: 3 out of 5
following a purchase from 03/12/2020
Hello it's a gift so the only thing I can say right now is that it's just missing a nice wrapping.
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Coralie R.
Rating: 3 out of 5
following a purchase from 01/12/2020
Receiving the package, very good. Deadline respected, package in very good condition. Regarding the products, I can not yet judge their effectiveness but some products have a very strong and very particular smell. Not at all pleasant. A sensation of tar on my face... Is it perhaps the particularity of goat's milk. This is not specified in the product descriptions.
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Déana I.
Rating: 3 out of 5
following a purchase from 03/12/2020
It's a pity that the oil-free cream is of such a poor quality (tested on YUKA). Just for the composition I won't buy any more. As for the goat milk soap and the scrub nothing to say, products of good composition and which seem quite effective.
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Diandra L.
Rating: 2 out of 5
following a purchase from 03/12/2020
Delivery time long and forgot to send one of the products, answer after 5 days so the product will not arrive for Christmas when it was a disappointed gift.
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Sophie B.
Rating: 3 out of 5
following a purchase from 03/12/2020
I ordered a box to offer for Christmas and the products arrived in bulk in a cellophane type bubbles, given the price I find it disappointing.
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Pauline M.
Rating: 2 out of 5
following a purchase from 26/11/2020
Top product, but very disappointed with the delivery and due customer service on the last orders I've been waiting for more than 3 weeks without any response from them!
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Elodie M.
Rating: 3 out of 5
following a purchase from 30/11/2020
It's not the first time I test the product, I was seduced the first time by the results obtained, I made a new order recently, from a box in which there was an item missing. I found the response time to my complaint to be long but once I received the answer, everything went very quickly and I received the item quickly.
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Alexandra F.
Rating: 2 out of 5
following a purchase from 29/11/2020
Delivery time top Disappointing soap with a very unpleasant cream scent for me Disappointed by this product ...
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Karine D.
Rating: 3 out of 5
following a purchase from 29/11/2020
Disappointed by the "box" which is not one, but a LOT of 3 products, which is not the same thing, especially when you think of offering it!!!
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Aurélie L.
Rating: 2 out of 5
following a purchase from 29/11/2020
Excellent product. Fan of goat's milk soap and oil-free cream.
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Edwige G.
Rating: 3 out of 5
following a purchase from 28/11/2020
Very good products for some, less green for others... but the prices are not affordable enough in my opinion.
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Hélène D.
Rating: 3 out of 5
following a purchase from 02/11/2020
Some products are not true to their description on the site, such as the peeling which is only a very light exfoliation! Like the oil-free cream that does not protect against UVs.
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Esther N.
Rating: 3 out of 5
following a purchase from 01/12/2020
It's a really good product, I've been using it for 4 weeks already and I see the results. However, I am very complicated at the product level and I don't put anything on my face. But with this goat's milk soap and the oil-free cream, I accept it because it works.
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Alexie D.
Rating: 2 out of 5
following a purchase from 30/11/2020
I am very disappointed for this order the products were packaged anyhow the boxes were all damaged in my order there was a box I did not receive the box but the elements thrown in bulk in the box very disappointed due to care taken to the packaging
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Maryse C.
Rating: 2 out of 5
following a purchase from 01/12/2020
Dented soap... Disappointed with its packaging. So far I don't see any improvement in my skin. To be seen in the next few days.
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Caroline J.
Rating: 3 out of 5
following a purchase from 24/10/2020
I'm a fan of your goat's milk soap that's okay on Yuka! That's why I ordered body cream which is very bad according to Yuka!! Dangerous even!! I've been had!!!! That's a shame! I won't buy your soap.
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Ilona M.
Rating: 3 out of 5
following a purchase from 29/11/2020
Soap that cleans well and makes the skin soft, pleasant smell (It smells like lavender) but personally having a skin with imperfections I do it every day at the pimple level I always have "as many" it just makes my skin soft and cleans it well. I don't feel that this soap dries out my face, which is a good thing. As a perfect cleanser! Not to be confused with an "anti-blemish" for me :)
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Alice Z.
Rating: 3 out of 5
following a purchase from 27/11/2020
Unfortunately the cream gives me redness and dries out my skin thoroughly.
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Dounia O.
Rating: 3 out of 5
following a purchase from 28/11/2020
I have just started for the moment I like the price remains high equivalent to the donkey milk soap much more affordable!
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Matha E.
Rating: 3 out of 5
following a purchase from 27/11/2020
Parcel well received the smell I don't even talk about it yet nothing to say 🥰🥰
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PASCALE L.
Rating: 2 out of 5
following a purchase from 24/11/2020
Disappointed, because I ordered boxes that did not arrive in a box but in bulk in my parcel.
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Clarisse C.
Rating: 3 out of 5
following a purchase from 28/11/2020
I did not receive the entire package.
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Delphine T.
Rating: 2 out of 5
following a purchase from 27/11/2020
Disappointed because one of the soaps was broken. I find myself with crumbs and bits and pieces.
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Samia G.
Rating: 2 out of 5
following a purchase from 26/11/2020
So I received my package but I miss the cream without oil and he refuses to send it to me he tells me to see with the post office and the post office tells me to see with them really disgusting
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Alessia M.
Rating: 2 out of 5
following a purchase from 27/11/2020
There's something missing from my order, I contacted customer service but still no return.
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Vanille S.
Rating: 3 out of 5
following a purchase from 26/11/2020
Good for now.
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Alexandra B.
Rating: 2 out of 5
following a purchase from 24/11/2020
Order placed on November 24th and still not received. We are now on January 10th. Of course the delivery time was 5 days. Otherwise very good and easy ordering
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Erica A.
Rating: 2 out of 5
following a purchase from 27/11/2020
Hello, Following the reception of my package I would have liked to have instructions for use written on a sheet, and thank you to pack the products in a small bag, do not throw them in the box without anything. Cordially
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Treveys M.
Rating: 2 out of 5
following a purchase from 25/11/2020
Hello, some of the product packages appear to have been opened. Indeed, some had a small sticker closing the lid of the box but not all. In addition, the packages not sealed by the sticker were damaged, torn... The creams do not seem to have been consumed but I did not find it very hygienic... What a cordial damage
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Marie F.
Rating: 3 out of 5
following a purchase from 26/11/2020
It's been a few days since I started testing, the exfoliator is not bad, the soap and creams too, for the moment I see very few results on my skin.
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Megane S.
Rating: 3 out of 5
following a purchase from 25/11/2020
The products are very good, that's why I recommend and my husband offered me a whole box except that in this box he mabque me a product ... so I was disappointed I contacted customer service I sent the photos of the package opened with the products that there was and therefore the missing one and I am waiting for their response so I really hope that we will return the missing product. After this is a very good product, I am a very sensitive skin and it's great.
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Alexandra K.
Rating: 2 out of 5
following a purchase from 25/11/2020
Satisfied with the product I received it on time and in the correct condition 👍 it gives me softer skin and fewer pimples.
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Marie G.
Rating: 3 out of 5
following a purchase from 25/11/2020
Package not received. No it had the platform of the post office, nor at pin up secret ... if we do not call he does not care if the packages have arrived. On the other hand the brand is top, the salon allows his skin to be regular.
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ALINE M.
Rating: 2 out of 5
following a purchase from 22/11/2020
No nice and clean packaging I thought I was ordering a product from a private person, for a beauty product it is limited
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