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A
Rating: 2 out of 5
Order placed on November 24th and still not received. We are now on January 10th. Of course the delivery time was 5 days. Otherwise very good and easy ordering
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 2 and 3 stars
Reset filtersE
Rating: 2 out of 5
Hello, Following the reception of my package I would have liked to have instructions for use written on a sheet, and thank you to pack the products in a small bag, do not throw them in the box without anything. Cordially
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T
Rating: 2 out of 5
Hello, some of the product packages appear to have been opened. Indeed, some had a small sticker closing the lid of the box but not all. In addition, the packages not sealed by the sticker were damaged, torn... The creams do not seem to have been consumed but I did not find it very hygienic... What a cordial damage
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M
Rating: 3 out of 5
It's been a few days since I started testing, the exfoliator is not bad, the soap and creams too, for the moment I see very few results on my skin.
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M
Rating: 3 out of 5
The products are very good, that's why I recommend and my husband offered me a whole box except that in this box he mabque me a product ... so I was disappointed I contacted customer service I sent the photos of the package opened with the products that there was and therefore the missing one and I am waiting for their response so I really hope that we will return the missing product. After this is a very good product, I am a very sensitive skin and it's great.
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A
Rating: 2 out of 5
Satisfied with the product I received it on time and in the correct condition 👍 it gives me softer skin and fewer pimples.
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M
Rating: 3 out of 5
Package not received. No it had the platform of the post office, nor at pin up secret ... if we do not call he does not care if the packages have arrived. On the other hand the brand is top, the salon allows his skin to be regular.
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A
Rating: 2 out of 5
No nice and clean packaging I thought I was ordering a product from a private person, for a beauty product it is limited
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J
Rating: 3 out of 5
I bought the goat's milk soap. The order had a hard time arriving and the follow-up was not there. But it was received after 10 days. The product itself is very good and works very well against blemishes I am shocked. Greatly reduces spots due to pimples. Only downside I thought I had a soap with milk predominant but what I smell the most is the tea three that completely embalms my bathroom. I am still conquered by the immediate and bluffing result. Thank you
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A
Rating: 3 out of 5
I have neither stains nor acne so I can't say if it's effective or not, I was expecting a natural product however it's far from being the case, it could be chemical, I still find it cleans deeply and leaves a certain clarity to the face, bought because in promo -40 I won't buy it without expensive soap.
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N
Rating: 3 out of 5
Order as per order and fast delivery. Pleasant to use but for the moment after a week of use no beneficial effect on my skin with imperfections.
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M
Rating: 3 out of 5
Good product I can already see a difference!
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S
Rating: 2 out of 5
Less and less serious. Lack of products in each order and packages take a long time to arrive, when they are not lost. Fortunately the after-sales service is at its best, but it is still very annoying.
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T
Rating: 2 out of 5
Hyper drying or too oily products... I didn't necessarily have skin problems and a lot of blackheads and pimples have come out since I've been using it... I took the whole set but I'm a bit disappointed....
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S
Rating: 2 out of 5
Disappointed with the package I still expected the soap in a nice wrapping. The soap is no good
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B
Rating: 2 out of 5
I had ordered a "box set" as agreed on your site. I received the products wrapped in bubble wrap !!! Imagine my disappointment because it is a gift for Christmas !!! Not professional at all, and I realized that I was not there alone. So I'm going to keep the products and I'm going to order a box from a competitor. Real shame.
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M
Rating: 3 out of 5
A little disappointed to have my pin up box without a box Just the individually wrapped products that's all The whole thing was not put in a box. Otherwise nothing to say.
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P
Rating: 3 out of 5
My soap has trouble lathering, why?
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M
Rating: 2 out of 5
Absolutely not convinced by the product, moreover not practical to apply on the skin.
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C
Rating: 2 out of 5
Parcel received in bad condition difficult to reach the after-sales service.
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L
Rating: 2 out of 5
Disappointed not with the products but with a Christmas gift and not even in a box.
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R
Rating: 3 out of 5
Rather happy except I ordered a box of care and I received my products in bulk in a box so it's a shame especially during the Christmas period!
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F
Rating: 2 out of 5
Since I've been using goat's milk soap I've had a crazy outbreak of pimples !!!! Impressive!! While I never had any pimples !!!! Except 1 or 2 before the appearance of my period. Otherwise the peeling and the cream are very good!
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D
Rating: 3 out of 5
Thank you
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M
Rating: 3 out of 5
Mitigée
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P
Rating: 2 out of 5
1 month to be delivered to a so-called address problem...
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V
Rating: 3 out of 5
I could not yet evaluate the effectiveness of the products because it is a Christmas gift but at this price and for the occasion, I would appreciate a nice Christmas box if I already jacjete a "box"!
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C
Rating: 3 out of 5
Product well packaged, package received on time. On the other hand for the moment level of efficiency I cannot give you a return. (Use since 15 days)
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L
Rating: 2 out of 5
As much as I am an absolute fan of goat soap, I wanted to test the precious cream and it was an absolute disaster! My skin began to peel and burn for 2 days while I urgently switched to another moisturizer. Never again for me 😅 if you have sensitive or dry skin don't take it!
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K
Rating: 3 out of 5
The first 4 uses caused me small pimple patches on my face knowing that I have a skin without basic imperfections. It lasted for a week as a kind of allergy in the cheekbones of the forehead and lower cheek... I insisted I use it again and now it's much better but I don't know if the reaction was normal? Here it is. Thank you
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E
Rating: 3 out of 5
I received it pretty fast but in a paper so my soap was a little damaged.
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S
Rating: 3 out of 5
The products are not suitable for my skin type.
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Z
Rating: 3 out of 5
Soap that has trouble lathering is the last straw, isn't it?
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M
Rating: 2 out of 5
Very good product but disappointed with the packaging. Not even in a nice box ...
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S
Rating: 3 out of 5
I ordered the range soap, exfoliating care, precious cream and cream without oil the soap works well for my skin the cream dries my skin I think that during the summer it's cool because it's hot but winter for me it's not great otherwise the delivery was fast and the containers are very nice of the high range, too bad for me that it dries my skin I will try again during the summer.
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L
Rating: 3 out of 5
I've been using it for about a week now and it's been going well except that today I've been in mask mode and after about 3m the mask is tingling and I don't think that's normal.
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A
Rating: 3 out of 5
The package should be in hard cardboard because the soaps were dented all over...
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Q
Rating: 3 out of 5
Welcome back.
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B
Rating: 2 out of 5
Products ordered For a quality gift to confirm... not even a gift box or pouch for an order of more than 100 € !
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C
Rating: 2 out of 5
Customer service that doesn't act...
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