Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2 and 3 stars

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Léa G.
Rating: 2 out of 5
following a purchase from 19/04/2020
I don't see any change unfortunately I still have as many pimples and scars despite using it as I said.
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Wendy G.
Rating: 3 out of 5
following a purchase from 05/05/2020
Cleanses the skin deep down but after a month of use I have many more pimples (big red pimples that hurt a lot) is this normal at the beginning of the treatments ?? I don't know.
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Adriana A.
Rating: 3 out of 5
following a purchase from 13/04/2020
I don't see the expected effects yet, so I'm averaging
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Alexia C.
Rating: 3 out of 5
following a purchase from 19/04/2020
Having had acne problems for over 14 years. I really wanted to give this line a last chance. For 2 weeks now I have been washing my face with it every day... and masks once or twice a week and for the moment I don't see too much difference... to be seen in a few weeks time.
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Solene D.
Rating: 2 out of 5
following a purchase from 13/04/2020
Not very satisfied in all products
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Gaëlle R.
Rating: 3 out of 5
following a purchase from 13/05/2020
Very happy with the soap, a quality product however the oil-free cream for a week of use does not come out of the bottle. I must then constantly remove the tip... a little disappointed I could not use the whole bottle...
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Morgane Z.
Rating: 3 out of 5
following a purchase from 21/04/2020
I don't have a real opinion on the product yet, you have to wait a little longer but the only difference is that my skin and less dry.
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Nelly T.
Rating: 2 out of 5
following a purchase from 14/04/2020
At the moment, few results for acne
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Sophiane E.
Rating: 3 out of 5
following a purchase from 06/05/2020
Too bad there are no explanations in the package on when to use a certain product. Also I had the oil-free cream or the push button doesn't work, and the only thing I got was sorry, we have more in stock, just cut off a piece and pump...
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Lily M.
Rating: 2 out of 5
following a purchase from 04/05/2020
The products are highly effective! Nevertheless, the oil-free cream is rated 2/100 on Yuka because of the excessive amount of endocrine disrupting product, which bothers me greatly. In addition to being dangerous for Man and his health, these products are extremely harmful to the environment and his health... it's not because I'm unhappy with the products that I rate them badly, but because their bad composition bothers me. If the brand makes an effort on this point, I will buy the products back! If not, I'll switch to a more eco-friendly brand.
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Fatima O.
Rating: 3 out of 5
following a purchase from 21/04/2020
Cream and soap smell good and have a pleasant texture, but scrubbing is a scam!
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Claudie C.
Rating: 2 out of 5
following a purchase from 03/05/2020
Hello, The bottle of cream arrived broken, I sent an email to the service but still no response.
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Meleyne B.
Rating: 3 out of 5
following a purchase from 13/04/2020
This goat's milk soap is not the miracle product. It burned my skin. It's not suitable for sensitive skin. Sensitive skin that tends to have redness should abstain.
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Florence B.
Rating: 3 out of 5
following a purchase from 15/04/2020
Hello, I only get 3 stars for the satisfaction of the speed of delivery but I've been using the PinUp Secret products for a month now and unfortunately I'm still pushing buttons.
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Jeanne W.
Rating: 3 out of 5
following a purchase from 16/04/2020
One feels that the skin is refreshed and protected however I have seen no difference in the amount of acne or just in phases so the results are not "definitive" to see in the long term....
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Sahra G.
Rating: 3 out of 5
following a purchase from 17/04/2020
For my part, the nickel foaming gel but the goat milk soap made plaques on my face and did not remove the pimples. I used it for 3 months.
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Karima E.
Rating: 3 out of 5
following a purchase from 17/04/2020
I have been using it for 2 months now and I am delighted 😀
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Myriam B.
Rating: 2 out of 5
following a purchase from 19/04/2020
Ineffective soap that wears off much too quickly. A loss of product especially when making the mask.
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Aurélia D.
Rating: 3 out of 5
following a purchase from 19/04/2020
A somewhat long delivery time may be due to the health crisis.
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Larissa N.
Rating: 3 out of 5
following a purchase from 15/04/2020
Good but on the skin no hydration I am obliged to add vegetable glycerin.
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Najma Q.
Rating: 2 out of 5
following a purchase from 18/04/2020
The products are of good quality however Order 2 batches and receive only 1. That's a limit. I had to restart and wait 10 days for an answer with a simple excuse and without any gesture from pinup. 1 month to have my products paid 200€ is not great. Morality so that the order pickers don't make a mistake, you have to make one order per product!
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Isaline B.
Rating: 3 out of 5
following a purchase from 15/04/2020
Delivery always on top however I have been using the products for more than 6 months and I don't have too many results in relation to my skin problems.
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Marion C.
Rating: 2 out of 5
following a purchase from 16/04/2020
Not too bad products that don't break bricks. A lousy customer service, really unworthy of the price of the products. I will never recommend the brand to the community.
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Aurélie G.
Rating: 2 out of 5
following a purchase from 17/04/2020
Because I missed a product in my order that I'm still waiting to receive.
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Julie T.
Rating: 3 out of 5
following a purchase from 05/05/2020
Good products, but high prices
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Linnea D.
Rating: 3 out of 5
following a purchase from 08/05/2020
Received very quickly
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Meryl F.
Rating: 2 out of 5
following a purchase from 15/04/2020
Lack of reactivity to answers No concrete explanation in case of delay 1 month and one week of waiting for a product ...
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Delphine B.
Rating: 3 out of 5
following a purchase from 10/05/2020
Received the requested product. Disappointed by no product use sheet and no leaflets for other products in the same range.
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Stephanie B.
Rating: 3 out of 5
following a purchase from 09/05/2020
Good products but no customer service ... Problem at the place of delivery which was not the right one ... I had to travel and never got an answer from customer service ...
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Emmaélie J.
Rating: 3 out of 5
following a purchase from 16/04/2020
I don't have any results that come up fast enough as it says.
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Julie F.
Rating: 3 out of 5
following a purchase from 28/04/2020
I never received my package. But I recommend, these are good products!
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Justine C.
Rating: 3 out of 5
following a purchase from 27/03/2020
Great for acne. But watch out for scarring! I'm forced to use a spot cream...
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Yosra B.
Rating: 3 out of 5
following a purchase from 04/05/2020
Satisfied up to now two weeks, it cleans the skin well and feeling of clean skin, attention the soap dries quickly.
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Yamina F.
Rating: 2 out of 5
following a purchase from 28/04/2020
I found that customer service was slow to respond when I encountered an address problem that I wanted to fix quickly.
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Leslie A.
Rating: 2 out of 5
following a purchase from 03/04/2020
Products that cleanse the skin well, leaving it feeling soft and smooth... Contrary to the disappearance of stains I do not approve of this result yet !!!
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Victoire S.
Rating: 3 out of 5
following a purchase from 26/04/2020
The products are relatively expensive sometimes the goat milk mask stings me when I let it pose. Nevertheless, it leaves the skin clean and smooth and the smell is not unpleasant.
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Joelle R.
Rating: 3 out of 5
following a purchase from 06/04/2020
A little long on the delivery side.
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Émilia B.
Rating: 3 out of 5
following a purchase from 04/05/2020
Order received quickly, quality product... I am now waiting to see the result in time!
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Anissa S.
Rating: 3 out of 5
following a purchase from 02/04/2020
Extremely on top of the delivery guy! Aggressive on the phone. He dropped off my package 2 days after I got it on the phone while he was downstairs at my house!!! Shameful
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Gwenaelle L.
Rating: 3 out of 5
following a purchase from 05/05/2020
Very long delivery time
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