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A
Rating: 2 out of 5
I started 3 weeks ago, no difference and I'm losing as much hair. Oil in your ingredients too.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 339 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 2 and 3 stars
Reset filtersL
Rating: 3 out of 5
Good product
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Y
Rating: 3 out of 5
So shipping was super fast, but unfortunately my skin isn't any better afterwards. That's a shame really. But maybe just not suitable for me
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S
Rating: 3 out of 5
I am still very satisfied with the products. But I won't order again because I had to pay customs duties of 24.50 € which is a bit expensive, I know that this is not your fault.
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G
Rating: 2 out of 5
Parcel received a few weeks ago and I wrote to the brand to adapt their products to my routine, on Instagram: no response. I hope the quality of the products will be better than the customer service.
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A
Rating: 2 out of 5
Order placed, fast delivery except that one item was missing. To receive my article (in a concern of ecology) they propose me -50% on a product and I will receive the missing one at the same time. I refused, forcing and 0 gesture with the sending of the missing product and I had to pay postage on top! Very disappointed for a first purchase. I don't think I'd recommend
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C
Rating: 3 out of 5
Order received almost on time ... Unfortunately, I could not discover my products until I returned from vacation ... The products are not adapted to my morphology and I wish to return them 😏
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H
Rating: 2 out of 5
10/10
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L
Rating: 3 out of 5
Unfortunately, the product did not arrive intact and I could not have it delivered to my home, but had to collect my order from a packing station.
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C
Rating: 3 out of 5
Disappointed with the quantity of product now remains to be seen if it works well
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M
Rating: 2 out of 5
For the moment I can't see any change in my skin 😢
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S
Rating: 3 out of 5
Unfortunately shipping takes a long time! But I was pleasantly surprised by the product. I thought it was just a small bar of soap! But it was surprisingly big
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M
Rating: 2 out of 5
Hello, since you're asking, I'd like to take this opportunity to point out that I ordered 2 soaps and paid for them, but only received one.
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E
Rating: 3 out of 5
One of my purchases arrived broken. The plastic bag packaging is insufficient to protect what's inside.
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M
Rating: 3 out of 5
Order never arrived. The opening of the dispute has not yet been successful.
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C
Rating: 2 out of 5
Disappointed by the products given the excessive price Do not correspond to my skin type I gave it to my mother
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A
Rating: 2 out of 5
Not satisfied
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M
Rating: 3 out of 5
The parcel has disappeared. PIN up Secret takes care of it, but it all takes a lot of time
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V
Rating: 3 out of 5
Unfortunately, the new soap bar smells different, a bit musty. And I have already ordered and used several bars of soap... Has there been a product change?
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S
Rating: 3 out of 5
I'm not satisfied this time because you didn't send me the products I ordered, there was a duplicate error.
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P
Rating: 3 out of 5
I haven't tried all the products yet, but I'm already satisfied with what I have :)
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M
Rating: 2 out of 5
It misses the most expensive soap the one with goat's milk.. very disappointed still no refund offered by pin up secret.. first of last order that's for sure!!!! 😡
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H
Rating: 2 out of 5
Unfortunately, I received the wrong goods and had to send them back. I had to make an extra trip to a DPD store which is not nearby. Very annoying and unnecessary effort. No credit note or similar was guaranteed. I am satisfied with the products.
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F
Rating: 3 out of 5
Delivery error
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S
Rating: 2 out of 5
I put 2 🌟 because the delivery was fast, the soap is very small, I thought the size of a soap, after we'll see if the blackheads and acne leave with the soap turmeric, I. I was still disappointed
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N
Rating: 3 out of 5
For the product a smooth 1 + with asterisks. However, the ordering process is a disaster every time. The last time I wrote to the customer service, then it worked. I also haven't found out why I can no longer pay with Paypal. The body cream with fragrance has never been in stock since I started using Pinup Secret, maybe you should just remove the product - just as a note. Otherwise, as I said - the best care, top!
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E
Rating: 3 out of 5
I find that the soaps don't have the same scent as their predecessors. I had to stop using them because I had a reaction. It felt like my face was burning.
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S
Rating: 2 out of 5
Unfortunately received an empty cream, which of course can always happen and which is not my problem. But customer service afterwards was a disaster. I only wanted the cream I paid for to be delivered. And then I was offered 40% off another item for ecological reasons and then they would send me the soap. But since it is for my mom and she has to try it out first to see if she tolerates it, it was a huge back and forth until they sent me the missing and paid item. But the 40% discount was then withdrawn again. Well, at least I hope that my mom will be successful with this soap and cream.
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S
Rating: 3 out of 5
I have only received part of the order.
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K
Rating: 3 out of 5
The soaps are of better quality than the creams, which don't have the advertised anti-wrinkle effect.
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G
Rating: 2 out of 5
The soap is very small, I thought it was a normal size, but it's quite big, so I put it on top.
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S
Rating: 3 out of 5
I wanted to try out this brand, which I've been eyeing for a while, and I had the opportunity to do so with the solid mask, but unfortunately my skin didn't appreciate it too much... it burned as soon as I applied the mask. Apart from that, the order arrived very quickly.
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E
Rating: 2 out of 5
Hello, I wrote a few days ago that I had unfortunately only received one of two Zigel milk masks. Unfortunately, I have not yet received any feedback. Kind regards
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S
Rating: 3 out of 5
The cream did not meet my expectations too bad
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E
Rating: 2 out of 5
I like the products. But to state that the shipping takes 3 working days to a parcel station instead of 8 to your home and in the end it takes just as long is unprofessional.
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F
Rating: 3 out of 5
Order distributed because incorrectly indicated on the receiving site. Very badly done
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S
Rating: 3 out of 5
As I have very sensitive skin, I had no specific reaction when I used this soap.
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M
Rating: 2 out of 5
Always satisfied so far. This time I had to pay so much duty that I will look for another brand
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S
Rating: 2 out of 5
I am still waiting for a return for the precision cream that was not included in my order.
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M
Rating: 3 out of 5
Received the mask dry. 😪
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