Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2 and 3 stars

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Luciana M.
Rating: 2 out of 5
following a purchase from 04/11/2019
Since I got it, it's 10x worse. My acne's worse.
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Maëva C.
Rating: 3 out of 5
following a purchase from 05/11/2019
I've been using the goat's milk soap for 2 weeks now and I use the mask twice a week. I can already see a difference on my skin which is fragile and this makes my skin softer, less pimples and cleaner. I validate. I can't wait to see what happens next.
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Laëtitia C.
Rating: 3 out of 5
following a purchase from 05/11/2019
Products taking quickly, pleasant, but it's a pity that the pump bottle doesn't work which causes a loss of products and my easy to take cream ...
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Manel S.
Rating: 2 out of 5
following a purchase from 31/10/2019
I've heard a lot of good things about this product but I'm not getting any results... and I even got red plates after use... I expected better.
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Fabienne F.
Rating: 2 out of 5
following a purchase from 05/11/2019
For the moment there is no improvement in the imperfections of my face.
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Anne-Gaëlle S.
Rating: 3 out of 5
following a purchase from 06/11/2019
A small problem with the order, rectify very quickly, satisfied.
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Sonia M.
Rating: 3 out of 5
following a purchase from 05/11/2019
Well I've been using it for a week now and I'm waiting to see the results for a longer period of time.
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Marie A.
Rating: 2 out of 5
following a purchase from 05/11/2019
Does not adapt at all to my skin type, the day cream dries my skin and the soap burns and stings me.
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Morgane L.
Rating: 3 out of 5
following a purchase from 04/11/2019
This is my second order at pinup Secret, I am disappointed this time, it was incomplete, and the packaging torn. They sent me back what was missing, but the torn box as a gift is not so good.
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Nawel K.
Rating: 3 out of 5
following a purchase from 05/11/2019
Soft skin, after 3 weeks no results yet
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Celine F.
Rating: 3 out of 5
following a purchase from 05/11/2019
Great product, be careful to moisturize the skin because after use it is a little dry.
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Léa Z.
Rating: 3 out of 5
following a purchase from 31/10/2019
I have not yet tested the product, but delivery is longer than expected and especially not delivered in the requested relay point but in the closest to my billing address which is located 1h10 from my current home (really not very practical).
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Sandrina D.
Rating: 3 out of 5
following a purchase from 28/10/2019
The soap and creams are superb and effective, however, changing the bottle is the dispenser and defective and no solution from PinUp.
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Fatima-Zohra G.
Rating: 2 out of 5
following a purchase from 03/11/2019
I had drinks-on
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Meghane R.
Rating: 3 out of 5
following a purchase from 02/11/2019
I haven't seen much effect on my acne, but I still have less burning, itching etc...
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Laetitia G.
Rating: 3 out of 5
following a purchase from 04/11/2019
Delivery a little slower than expected but good product
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Dorra K.
Rating: 3 out of 5
following a purchase from 01/11/2019
So far I haven't seen a lot of changes.
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Alban A.
Rating: 3 out of 5
following a purchase from 03/11/2019
Long wait for delivery
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Marine H.
Rating: 3 out of 5
following a purchase from 30/10/2019
I placed the order with your website at the end of October but I still haven't received my order one month later. This inconvenience is due to the fact that my package has been shipped to a different relay point than mine. I do not doubt the quality of your products but the delivery of your goods still needs to be improved and checked. Your customer service is very fast but I remain disappointed.
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Marleni P.
Rating: 3 out of 5
following a purchase from 28/10/2019
The products very well I am satisfied. But for this order I had to pay a little less happy shipping costs?
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Océane S.
Rating: 2 out of 5
following a purchase from 31/10/2019
After a week of use morning and evening, I still have the same dry skin and my redness is still there...
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Inaya E.
Rating: 3 out of 5
following a purchase from 31/10/2019
I have been using it at least once a day for about 2 weeks, the soap makes my skin soft, I expect a little more long-term results.
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Jennifer P.
Rating: 2 out of 5
following a purchase from 01/11/2019
The sales department is, in my opinion, deplorable... The shipping, the packaging, without a card without anything? Seriously, though? We pack a soap and send it out like this? At the price we pay?
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Beatrice G.
Rating: 3 out of 5
following a purchase from 31/10/2019
*one still can't decide on a delivery point other than the home and the post office near the home....
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Océane B.
Rating: 3 out of 5
following a purchase from 29/10/2019
Package received slightly damaged. Produces well for the moment but to be continued to see if it keeps its promises.
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Amale D.
Rating: 3 out of 5
following a purchase from 31/10/2019
The goat's milk soap is really topismeeeer but the cream is absolutely useless!! I also advise you the peeling
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Jihane M.
Rating: 3 out of 5
following a purchase from 30/10/2019
First week: a lot less pimples, I'm waiting for better results.
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Anissa B.
Rating: 3 out of 5
following a purchase from 30/10/2019
It's all right. Except the delivery, three orders and each time the delivery site is not the right one.
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Florian V.
Rating: 2 out of 5
following a purchase from 01/11/2019
Customer service that no longer responds after a problem in the article
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Melanie L.
Rating: 3 out of 5
following a purchase from 25/10/2019
I received my 2 damaged soaps, one of which was open...
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Vanessa M.
Rating: 2 out of 5
following a purchase from 01/11/2019
Home delivery is hardly programmable!
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Mathilde L.
Rating: 3 out of 5
following a purchase from 31/10/2019
Soap not yet tested but package received not at the right post office so not very happy.
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Emmanuelle P.
Rating: 2 out of 5
following a purchase from 31/10/2019
Bad product
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Sherley B.
Rating: 3 out of 5
following a purchase from 31/10/2019
My opinion is mixed because I've been using it for a week and a half, and I need a lot more acne pimples than usual, otherwise my blackheads are gone, my skin is less oily. So I'll see you in the next few weeks.
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Laurine M.
Rating: 3 out of 5
following a purchase from 24/10/2019
Packages received fairly quickly, the product seems to be effective but we must see over time if the results appear. However the product smells strong.
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Chloé D.
Rating: 3 out of 5
following a purchase from 29/10/2019
I have a lot less pimples but this soap dries out the skin very much.
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Ambre G.
Rating: 2 out of 5
following a purchase from 31/10/2019
I ordered the goat's milk soap and I have even more pimples than before...
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Sibel C.
Rating: 3 out of 5
following a purchase from 29/10/2019
The pump of the oil-free cream bottle does not work.
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Aysegul K.
Rating: 2 out of 5
following a purchase from 29/10/2019
Not that revolutionary to my taste... I expected better.
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Auriane L.
Rating: 2 out of 5
following a purchase from 29/10/2019
There's no big change in my face.
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