Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2 and 3 stars

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Laura C.
Rating: 3 out of 5
following a purchase from 29/09/2019
Despite a rather scary beginning due to a problem with the delivery address, I would like to note that the customer service reacted very well but took a little time (1 month between the order and the reception of the products). Otherwise the goat's milk soap smells great I did not expect this! Plus it is really thick (I thought it was 2x lower)! Can't wait to see the results on my skin! I still think I can recommend PinUp Secret if I'm satisfied with their products :)
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Jeanne D.
Rating: 2 out of 5
following a purchase from 17/10/2019
Product arrived in bad condition all dented. A small effort to make on the packaging given the price at which we pay for the product.
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Lise D.
Rating: 3 out of 5
following a purchase from 04/10/2019
This is a first for me the goat's milk soap, first week of use, I do not see any change on my face for the moment but the face is cleaned thoroughly and the smell is pleasant!
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Manon L.
Rating: 3 out of 5
following a purchase from 13/10/2019
I really appreciate the goat's milk soap, I've been using it for a little more than a week and I can already see a beautiful evolution on my skin.
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Flora H.
Rating: 3 out of 5
following a purchase from 13/10/2019
I don't really see any improvement on my acne from the soap. Moreover, on the site they promise an expedition within 24 hours but in my case it has been 72 hours...
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Valerie P.
Rating: 2 out of 5
following a purchase from 13/10/2019
Super
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Assa S.
Rating: 2 out of 5
following a purchase from 14/10/2019
This soap leaves me with very dry skin
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Alizée G.
Rating: 3 out of 5
following a purchase from 12/10/2019
Arrive 1 week later instead of 2 days
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Amina B.
Rating: 2 out of 5
following a purchase from 11/10/2019
I think it could look better aesthetically.
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Nina T.
Rating: 3 out of 5
following a purchase from 11/10/2019
Good product
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Kimberlay L.
Rating: 3 out of 5
following a purchase from 10/10/2019
Very good product
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Lea B.
Rating: 2 out of 5
following a purchase from 07/10/2019
just the product in an envelope, no invoice or a thank you.
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Sarah L.
Rating: 3 out of 5
following a purchase from 08/10/2019
I've just started using the products but I'm already happy with their effectiveness.
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Laura B.
Rating: 3 out of 5
following a purchase from 10/10/2019
Super soap and peeling at the top of the top! The precious cream is a bit oily for me but is suitable for dry skin. I've been using the products for two weeks now and I find myself with more pimples than before, I don't know if that's normal ... hence my mixed opinion to this day ...
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Dina C.
Rating: 3 out of 5
following a purchase from 09/10/2019
I've been using it for almost two weeks now but I still have spots and pimples and I'm waiting for a month to see the results, but my skin has been so soft since I first used it.
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Karine E.
Rating: 3 out of 5
following a purchase from 07/10/2019
Thank you
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Marion N.
Rating: 2 out of 5
following a purchase from 08/10/2019
Disappointed I received my flooring very damaged and the products inside were open and half empty. Very disappointed Knowing the price!
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Elodie G.
Rating: 2 out of 5
following a purchase from 09/10/2019
Promo codes are not applied in full.
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Doriane A.
Rating: 2 out of 5
following a purchase from 04/10/2019
Long wait for delivery
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Valérie F.
Rating: 3 out of 5
following a purchase from 08/10/2019
Too fragrant
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Aurore N.
Rating: 3 out of 5
following a purchase from 01/10/2019
Lack of ergonomics to compare products
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Renaude D.
Rating: 3 out of 5
following a purchase from 04/10/2019
I received my order within one week of ordering it, and it was on time. It came just as you said it would.
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Naima H.
Rating: 3 out of 5
following a purchase from 27/09/2019
Pas trop mould
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Caroline I.
Rating: 3 out of 5
following a purchase from 27/09/2019
Disappointed by the delivery time, it had to be delivered between 48 and 72 hours it arrived almost 15 days after my order .
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Davina A.
Rating: 2 out of 5
following a purchase from 14/08/2019
At first it made my skin soft and then I got even more spots on my face.
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Clémence H.
Rating: 3 out of 5
following a purchase from 01/10/2019
Very good products but unfortunately big worries for the delivery (delays and places).
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Maëlle G.
Rating: 2 out of 5
following a purchase from 01/10/2019
Always happy with the products but very dissatisfied with the service and due delivery time (2 weeks).
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Kendra H.
Rating: 2 out of 5
following a purchase from 03/10/2019
Fine, but it makes my skin all dry and white.
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Julie L.
Rating: 3 out of 5
following a purchase from 05/10/2019
For a first order, my soap was lost in delivery, so I'm waiting for it to be sent back to me. It's been super long for a soap
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Sarah B.
Rating: 2 out of 5
following a purchase from 27/09/2019
Delivery time much too long
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Céline B.
Rating: 2 out of 5
following a purchase from 05/10/2019
Unusual buttons since I've been using it. That said, this product is normally made to reduce them. Expensive enough for this result... Apart from that, I love the smell but overall disappointed...
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Ishana B.
Rating: 3 out of 5
following a purchase from 27/09/2019
Delivery too long but I produced
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Chloé B.
Rating: 3 out of 5
following a purchase from 28/09/2019
The product is perfect but the delivery lasted more than 10 days without having an email of explanation or compensation.
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Sandy G.
Rating: 2 out of 5
following a purchase from 27/09/2019
Customer Service None. No follow up and shipping delays not respected
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Talitha M.
Rating: 3 out of 5
following a purchase from 03/10/2019
Very long delivery and no way to track the order good product however
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Eva D.
Rating: 2 out of 5
following a purchase from 28/09/2019
I received my order two weeks after I placed it, and it was much more descrete than getting it by certified mail.
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Zoe M.
Rating: 3 out of 5
following a purchase from 27/09/2019
I was delivered to the wrong post office or I asked for it... it bothered me a lot...
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Tiffany D.
Rating: 2 out of 5
following a purchase from 02/10/2019
Right now I have even more acne pimples and blackheads than before.
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Safina M.
Rating: 2 out of 5
following a purchase from 05/10/2019
It took a little too long.
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Harmony B.
Rating: 3 out of 5
following a purchase from 04/10/2019
The product was delivered very quickly and I was eager to try it but for the moment the results on my skin are only very satisfying
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