Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2 and 3 stars

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Sandra C.
Rating: 3 out of 5
following a purchase from 11/07/2024
I wanted to try out this brand, which I've been eyeing for a while, and I had the opportunity to do so with the solid mask, but unfortunately my skin didn't appreciate it too much... it burned as soon as I applied the mask. Apart from that, the order arrived very quickly.
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Emely M.
Rating: 2 out of 5
following a purchase from 11/07/2024
Hello, I wrote a few days ago that I had unfortunately only received one of two Zigel milk masks. Unfortunately, I have not yet received any feedback. Kind regards
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Sylvie H.
Rating: 3 out of 5
following a purchase from 07/07/2024
The cream did not meet my expectations too bad
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Emma B.
Rating: 2 out of 5
following a purchase from 05/07/2024
I like the products. But to state that the shipping takes 3 working days to a parcel station instead of 8 to your home and in the end it takes just as long is unprofessional.
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Frédérique B.
Rating: 3 out of 5
following a purchase from 28/06/2024
Order distributed because incorrectly indicated on the receiving site. Very badly done
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Seloua B.
Rating: 3 out of 5
following a purchase from 02/07/2024
As I have very sensitive skin, I had no specific reaction when I used this soap.
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Martina S.
Rating: 2 out of 5
following a purchase from 03/07/2024
Always satisfied so far. This time I had to pay so much duty that I will look for another brand
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Shonna T.
Rating: 2 out of 5
following a purchase from 02/07/2024
I am still waiting for a return for the precision cream that was not included in my order.
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Melanie B.
Rating: 3 out of 5
following a purchase from 02/07/2024
Received the mask dry. 😪
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Sassia A.
Rating: 2 out of 5
following a purchase from 30/06/2024
Hello ! A set should be in one box And in the offer a free turmeric soap that I did not receive
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Vanessa B.
Rating: 3 out of 5
following a purchase from 29/06/2024
Unfortunately, after placing the order, I didn't receive a confirmation email or any information that it had been dispatched etc.. I could only see on my account that I must have actually ordered it (because of the bank transfer). However, the delivery arrived very quickly and without any complications.
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Juliane Z.
Rating: 2 out of 5
following a purchase from 29/06/2024
Customer service is a disaster! No feedback received to date!
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Pamela M.
Rating: 2 out of 5
following a purchase from 26/06/2024
I bought a complete box for my hair and received a damaged box with a cutter. The outer box is in good condition, so this happened before packing.
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Rebecca G.
Rating: 2 out of 5
following a purchase from 23/06/2024
The shipment can only be made to a DPD branch and I had to drive an extra 10 km for it. Well, okay, I accepted that. But my parcel wasn't delivered to the branch at all or couldn't be found. I drove there 3 times for nothing. Paid shipping... Way too complicated and I wouldn't order again. Customer service is also unavailable.
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Safietou D.
Rating: 2 out of 5
following a purchase from 20/06/2024
It blackened my face
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Charline D.
Rating: 2 out of 5
following a purchase from 18/06/2024
Soap supposedly for blemished skin, but contains far too many comedogenic ingredients. After 1 week, I had lots of pimples and grainy skin. I lost my money.
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Valerie B.
Rating: 2 out of 5
following a purchase from 15/06/2024
The product received is not what was ordered
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Fatima N.
Rating: 3 out of 5
following a purchase from 14/06/2024
I received my serum open and it leaked all over the box. I sent a message to the brand but there was no reply. I'm very disappointed
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Amandine P.
Rating: 3 out of 5
following a purchase from 15/06/2024
Products very good but the brush I ordered in addition to my kit was not delivered so disappointed 😞
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Liliana L.
Rating: 3 out of 5
following a purchase from 12/06/2024
Wrong item at reception
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Isabelle G.
Rating: 3 out of 5
following a purchase from 10/06/2024
On trial....
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Birte B.
Rating: 3 out of 5
following a purchase from 07/06/2024
Unfortunately, the longer I use the products, the worse my skin looks. I had imagined it would be different. Maybe it's an initial aggravation? In any case, I still can't understand the hype.
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Elvire Melissa S.
Rating: 3 out of 5
following a purchase from 06/06/2024
Bjr, I ordered 2 turmeric masks, 1 of which was free, and a cap, and I received a soap dish instead of the cap. You should have warned me.
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Jenny P.
Rating: 2 out of 5
following a purchase from 04/06/2024
I have not received my parcel
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Maëva H.
Rating: 3 out of 5
following a purchase from 05/06/2024
The orange soap is like a sample, I'm disappointed. But otherwise for the rest of the order I am satisfied as usual. On the other hand, as I live on Reunion Island, the customs fees have increased a lot, which is going to slow me down a bit before I place my next order.
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Nathalie B.
Rating: 2 out of 5
following a purchase from 05/06/2024
My order was missing a product
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Marie T.
Rating: 3 out of 5
following a purchase from 04/06/2024
Ordered products recently, the products are great especially the new soap for blackheads... the only negative point is the after-sales service... I ordered 2 products by mistake and I offered to exchange it with another product and add the difference, I had to return the product at my expense. I thought it was a shame as I was going to buy another product...to be improved !!!!
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Bintou O.
Rating: 3 out of 5
following a purchase from 04/06/2024
In the beginning, it was 5-star May, now it's three-star, the soap doesn't have the mask effect it used to.
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Lucille P.
Rating: 2 out of 5
following a purchase from 05/06/2024
Very expensive for a mini soap
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Aurelie F.
Rating: 2 out of 5
following a purchase from 03/06/2024
Decu I had a promo code to get a free soap that I did not get
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Sandra P.
Rating: 3 out of 5
following a purchase from 01/06/2024
Great products...
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Farina R.
Rating: 2 out of 5
following a purchase from 29/05/2024
Actually very satisfied with the products. The last order seems to have included a product that had already been opened and unfortunately we have still not received any response regarding this.
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Catherine T.
Rating: 3 out of 5
following a purchase from 28/05/2024
Very well thank you now it's time to test
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Kheira B.
Rating: 3 out of 5
following a purchase from 28/05/2024
good product but the pump for the oil-free cream arrived broken
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Caroline M.
Rating: 2 out of 5
following a purchase from 24/05/2024
I received the parcel, but the oxymineral purifying mask was all open, it had overflowed. I preferred to throw it away because even the plastic protection wasn't there.
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Sarah N.
Rating: 3 out of 5
following a purchase from 26/05/2024
Very good products I had taken the soap and the precious cream unfortunately I made an allergic reaction
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Caroline R.
Rating: 3 out of 5
following a purchase from 25/05/2024
Great products . But price a bit high
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Sandy R.
Rating: 2 out of 5
following a purchase from 23/05/2024
Over €4 for such a small product.
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Aurélie L.
Rating: 3 out of 5
following a purchase from 23/05/2024
Orange soap identical to the original pin up secret soap, nothing changes except the color of the soap, no interest.
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Rania E.
Rating: 3 out of 5
following a purchase from 23/05/2024
My order is incomplete and you're not answering.
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