Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 2 and 3 stars

Reset filters
C
Chaima M.
Rating: 2 out of 5
following a purchase from 01/05/2019
The delivery times were not respected.
Translated reviews
S
Sophie M.
Rating: 2 out of 5
following a purchase from 09/05/2019
Open bottle in the package
Translated reviews
S
Sabrina A.
Rating: 3 out of 5
following a purchase from 06/02/2019
When I use it, it gives me pimples.
Translated reviews
F
Florence D.
Rating: 3 out of 5
following a purchase from 08/05/2019
My daughter has been using the soap and cream for a month and a half now and there is no obvious difference on her pimples, so already the soap is much too expensive for the result. Disappointed by the publicity made around it by the bloggers.
Translated reviews
C
Célia M.
Rating: 3 out of 5
following a purchase from 08/05/2019
At the moment I'm not too satisfied because I've had pimples. I'm continuing for the moment because it might be normal.
Translated reviews
B
Britanie B.
Rating: 3 out of 5
following a purchase from 05/05/2019
Soap with a pleasant top texture very soft and natural . On the other hand for the face creams very chemical and not very effective against skin problems. Moreover relatively high price
Translated reviews
L
Laure P.
Rating: 2 out of 5
following a purchase from 29/04/2019
Very disappointed, both with customer service and with the failure to comply with contractual stipulations. Indeed: - I didn't get an answer to the question I asked by email 8 days before, despite a reminder. It was only indicated to me in answer to this reminder that the answers were brought within 4 to 5 working days.... which is not specified anywhere... and even though this precision was brought to me... by return of mail. - it was never answered to my question for lack of professional knowledge and skills. - the indicated delivery times were not respected, I waited 4 times more than the contractually indicated time and I finally started again. And the products are not crazy ...
Translated reviews
A
Aicha B.
Rating: 2 out of 5
following a purchase from 08/05/2019
Does not correspond to the expectations seen on the site
Translated reviews
A
Aline C.
Rating: 2 out of 5
following a purchase from 08/05/2019
For my part the soap made me appear pimples but maybe it's my skin that is not suitable ...
Translated reviews
M
Manon B.
Rating: 2 out of 5
following a purchase from 09/05/2019
Coli delivered late Product arrived damaged
Translated reviews
C
Carla J.
Rating: 3 out of 5
following a purchase from 08/05/2019
Goat's milk soap and precious cream are really great products but the peeling is really bad, there's no other words, I did exactly what it says in relation to the use of the product and yet after rinsing it remains an unpleasant film (like chewing gum that bursts on your face) impossible to remove. It was gone the next day. I absolutely do not recommend it!!
Translated reviews
L
Laura P.
Rating: 3 out of 5
following a purchase from 28/04/2019
Collect the day before the order is placed. But send more than 10 days later. Inquiry no answer Customer service deplorable
Translated reviews
E
Elsa T.
Rating: 3 out of 5
following a purchase from 08/05/2019
Disappointed with the dosage of the cream (big air hole) and no action from customer service.
Translated reviews
E
Emilie B.
Rating: 2 out of 5
following a purchase from 27/04/2019
I emailed a request because there was an offer at the same time... no response from them. Not very commercial. Disappointed
Translated reviews
A
Amandine R.
Rating: 2 out of 5
following a purchase from 07/05/2019
After two weeks I still have not received my order because my order was lost.
Translated reviews
N
Nora O.
Rating: 3 out of 5
following a purchase from 05/05/2019
Medium
Translated reviews
O
Oceane S.
Rating: 3 out of 5
following a purchase from 06/05/2019
It gives me pimples, but the application of soap is really very pleasant.
Translated reviews
G
Gwendolyn L.
Rating: 3 out of 5
following a purchase from 06/05/2019
I had requested a delivery to my home, but I had to pick up the package at a post office opposite my home.
Translated reviews
E
EDWIGE Y.
Rating: 3 out of 5
following a purchase from 06/05/2019
The products are not easily visible enough.
Translated reviews
M
Marwa M.
Rating: 3 out of 5
following a purchase from 06/05/2019
I've only used it twice, so I can't judge its effectiveness yet.
Translated reviews
A
Anissa B.
Rating: 3 out of 5
following a purchase from 05/05/2019
No results for the moment
Translated reviews
V
Virginie J.
Rating: 3 out of 5
following a purchase from 03/05/2019
Very disappointed with the peel mask. I had a bad reaction that damaged my skin. I contacted customer service who did not want me to return the product to them. However, I did. I have been using the soap for a long time and I am very satisfied with it.
Translated reviews
T
Tamara M.
Rating: 3 out of 5
following a purchase from 30/04/2019
I haven't tried the products yet but very good offer and quickly arrived
Translated reviews
C
Carole L.
Rating: 3 out of 5
following a purchase from 01/05/2019
The site is good, however some products contain components that are not very good for the health while others are on the contrary very good for the skin.
Translated reviews
E
Elisa P.
Rating: 3 out of 5
following a purchase from 01/05/2019
The product dries the skin
Translated reviews
I
Isalyne H.
Rating: 3 out of 5
following a purchase from 01/05/2019
My package wasn't wrapped properly. The jar was almost broken. Otherwise the products are top, very satisfied with the products!
Translated reviews
L
Lindsey C.
Rating: 2 out of 5
following a purchase from 01/05/2019
This soap dries out the skin terribly
Translated reviews
V
Virginie R.
Rating: 2 out of 5
following a purchase from 30/04/2019
Pump of a Product that does not work. And no change planned... I bought a product so I can't use it.
Translated reviews
H
Hanen E.
Rating: 2 out of 5
following a purchase from 30/04/2019
The soap gave me a pimple on my face! It disfigured me!
Translated reviews
G
gaelle M.
Rating: 3 out of 5
following a purchase from 01/05/2019
The order placed on the 19-05-2006 was delivered within 7 days, a most impressive service.
Translated reviews
E
Emilie M.
Rating: 3 out of 5
following a purchase from 02/05/2019
Thank you
Translated reviews
S
Sandra V.
Rating: 3 out of 5
following a purchase from 01/05/2019
Delivery arrives 5 days late...
Translated reviews
C
Coralie G.
Rating: 3 out of 5
following a purchase from 01/05/2019
Lack of hydration and tightness in the skin
Translated reviews
M
muriel L.
Rating: 3 out of 5
following a purchase from 28/04/2019
Problem with delivery times
Translated reviews
E
Elodie L.
Rating: 3 out of 5
following a purchase from 30/04/2019
Bad delivery experience. Home delivery against signature because I was bedridden and finally had to pick up my package a few days late....so average.
Translated reviews
S
solene M.
Rating: 3 out of 5
following a purchase from 28/04/2019
Nothing to say about the products but there are always delivery problems.
Translated reviews
M
Malvina B.
Rating: 3 out of 5
following a purchase from 28/04/2019
I have a normal basic skin I wanted it to be more luminous but the two products together make my skin a bit dry.
Translated reviews
L
Léa R.
Rating: 2 out of 5
following a purchase from 26/04/2019
The goat's milk mask made my skin worse...
Translated reviews
K
Kathryn R.
Rating: 3 out of 5
following a purchase from 26/04/2019
First use yesterday so not enough recoil. The problem is that I have the cream without oil, the pressure does not work, so I have to open the bottle to get the cream out.
Translated reviews
G
Gaëlle L.
Rating: 2 out of 5
following a purchase from 22/04/2019
Quite disappointing to receive products in damaged and torn packaging. Considering the price, this should not happen. Nevertheless the products are good and the delivery was fast.
Translated reviews