Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2 and 3 stars

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Andréa B.
Rating: 3 out of 5
following a purchase from 15/12/2018
Not exfoliating enough for my taste. The smell's a little chemical. But I'm still satisfied with this product
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Noémie F.
Rating: 2 out of 5
following a purchase from 16/12/2018
Soap sent in a bubble envelope without a word or instructions for use of goat's milk soap Disappointed with my order placed with you. There won't be a second one!
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Sarah A.
Rating: 2 out of 5
following a purchase from 16/12/2018
I did receive the package on time but I never got an answer to my email regarding the amount debited which does not seem to be the right one. I am satisfied with the product but not with the service.
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Tess R.
Rating: 2 out of 5
following a purchase from 11/12/2018
The oil-free cream is full of toxic products that can give cancer. It is very unpleasant to apply and gives a lot of pimples. The soap is not bad. To conclude, these products are much too expensive for what these. Favour organic products and not this brand especially! The use you make of youtubeuse to sell your products is outrageous! You really take us for pigeons. I will never recommend your products.
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Nathalie P.
Rating: 3 out of 5
following a purchase from 24/11/2018
The products are very good but unfortunately the precious cream was not very firm and to be poured and dried out of the jar! It was a Christmas present and I just opened it, can you find a solution for me?
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Jennifer D.
Rating: 3 out of 5
following a purchase from 07/12/2018
Product that doesn't come from France and we don't really know what's in it.
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Géraldine S.
Rating: 3 out of 5
following a purchase from 07/12/2018
The delivery time is quite long, the peeling and the face soap are very good but the precious cream which is recommended for dry skin is not suitable at all it does not moisturize enough.
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Elisa D.
Rating: 3 out of 5
following a purchase from 09/12/2018
Gives a lot of pimples, I'm at the beginning hoping it'll fade!
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Anais P.
Rating: 3 out of 5
following a purchase from 07/12/2018
Fine, but it's been a very long expedition.
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Marie B.
Rating: 2 out of 5
following a purchase from 10/12/2018
The parcel has arrived today, thanks for your prompt delivery. The extra pack enclosed to the order is greatly appreciated.
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Melina S.
Rating: 3 out of 5
following a purchase from 06/12/2018
The products are great! But the delivery time is very long...
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Romane V.
Rating: 3 out of 5
following a purchase from 11/12/2018
The product arrived 10 days after my order whereas it was expected 48 to 72 hours delay. I only had a return regarding my order after I called customer service to ask for an explanation. My package was apparently available at the relay point that I had selected but I had not been notified ... apart from the details of the delivery I am rather satisfied with my purchase. The product was well packaged, and after a few uses I'm happy with it.
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Christelle D.
Rating: 2 out of 5
following a purchase from 11/12/2018
2 goat's milk soaps. One much smaller than the other.
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Sarah B.
Rating: 3 out of 5
following a purchase from 24/11/2018
you should give more prominence to the products sponsored by your bloggers.
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Virginie P.
Rating: 3 out of 5
following a purchase from 07/12/2018
For the moment I haven't tested the products yet because it's for Christmas but the shipping of the products has been long for my taste. So much for my first impression. Thank you
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Eglantine D.
Rating: 3 out of 5
following a purchase from 11/12/2018
I would have liked to have my package at home.
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Laetitia B.
Rating: 3 out of 5
following a purchase from 07/12/2018
When I opened my package, the mud pack didn't have its lid and so a good part of the mud pack is poured into the box.
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Pauline M.
Rating: 3 out of 5
following a purchase from 02/12/2018
Not much change after more than a month of use
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Ilona M.
Rating: 2 out of 5
following a purchase from 08/12/2018
The parcel does not arrive in the selected relay point, I had to make several relay points to recover it.
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Ivana L.
Rating: 2 out of 5
following a purchase from 31/10/2018
I bought the so-called acne soap, but it doesn't work at all...
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Inès D.
Rating: 3 out of 5
following a purchase from 23/11/2018
Too long before the expedition
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Mathilde B.
Rating: 3 out of 5
following a purchase from 23/11/2018
Nothing to say about the products but the delivery leaves something to be desired, I had to send an email to pin up secret so that they decide to send my package almost 2 weeks after the order.
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Valentina K.
Rating: 3 out of 5
following a purchase from 06/12/2018
The site does not answer the question. Moreover, I have not received my package yet. I am not satisfied with their service.
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Lea L.
Rating: 2 out of 5
following a purchase from 02/12/2018
Package not received at the desired platform. At 40KM from the requested delivery address.
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Caroline D.
Rating: 3 out of 5
following a purchase from 05/12/2018
the soap and well on the other hand the smell is like the smell of a mosquito bomb. And I think it's a shame that you sent the soaps in an envelope like this without even a word. A box or even a cardboard case would be more serious with samples. Frankly, I was disappointed
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Amélie R.
Rating: 3 out of 5
following a purchase from 04/12/2018
Fast delivery and product in good condition. However no packaging, the soap is put as is in the package. Damage
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Apolline L.
Rating: 3 out of 5
following a purchase from 05/12/2018
I am very happy with the products but the package arrived very damaged, fortunately the products were not damaged but it's really a shame ...
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Camille L.
Rating: 3 out of 5
following a purchase from 05/12/2018
Package packaging that could be better in view of the price of the products and give samples.
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Stella F.
Rating: 3 out of 5
following a purchase from 05/12/2018
Received quickly and good product.
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Morgane R.
Rating: 3 out of 5
following a purchase from 05/12/2018
There was a product to replace place I had to return the product to get the right one.
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Chloe M.
Rating: 3 out of 5
following a purchase from 05/12/2018
Shipping of the package fast, too bad the package was motivated open. Luckily the whole order was there.
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Maya R.
Rating: 3 out of 5
following a purchase from 04/12/2018
I guess you have to do the mask several times to get a real result. For the moment the redness has subsided but my skin is now peeling to see over time.
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Romane C.
Rating: 3 out of 5
following a purchase from 25/11/2018
This product is effective for acne but I also have a lot of eczema and it has dried out my skin a lot.
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Margaux I.
Rating: 3 out of 5
following a purchase from 23/11/2018
I received my soap two weeks after I ordered it, even though it said delivery within 72 hours on the site. But otherwise satisfied with the product
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Touryack S.
Rating: 3 out of 5
following a purchase from 30/11/2018
Very long order
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Emma F.
Rating: 3 out of 5
following a purchase from 23/11/2018
Delivery much too long, but good product
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Marine C.
Rating: 2 out of 5
following a purchase from 23/11/2018
Reception of the parcel 15 days after the order. The payment had been taken from my bank account. My order remained "in process" for 10 days without any response from the customer service although I asked them twice. It's a pity because the product is not bad.
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Mélody G.
Rating: 3 out of 5
following a purchase from 23/11/2018
The order took a while to ship, I think they forgot about it.
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Emilie G.
Rating: 3 out of 5
following a purchase from 02/12/2018
The products look very good but the boxes containing the cream and the peel were torn open.
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Alexandra M.
Rating: 3 out of 5
following a purchase from 23/11/2018
Delivery very long suremeny because of black friday but no response or information from customer service despite several emails and messages.
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