Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 2 and 3 stars

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B
Betty B.
Rating: 2 out of 5
following a purchase from 27/08/2018
Very long time to receive the package
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Nathalie W.
Rating: 2 out of 5
following a purchase from 22/09/2018
It is unfortunate that this company uses a carrier who does not transmit the necessary information to pick up the parcel that has arrived . I wrote 3 times to get the elements, no answer from Pinup-secret. It was my first order with them and it will certainly be my last one !
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Marine L.
Rating: 2 out of 5
following a purchase from 21/09/2018
Not natural as indicated and not so effective
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Hanane M.
Rating: 2 out of 5
following a purchase from 08/10/2018
I have an acne problem (not huge) but it didn't work at all I wash myself morning and evening every day and put the cream without alcohol but no result so not satisfied at all More the price and exorbitant
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Marie-Odile L.
Rating: 2 out of 5
following a purchase from 13/08/2018
Site well presented but not satisfied with the products purchased.
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Vanessa G.
Rating: 3 out of 5
following a purchase from 29/09/2018
According to the reviews I had read it was great against pimples and unfortunately it had no effect on my skin still pimples after 1 month of use soap and cream.
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Virginie C.
Rating: 3 out of 5
following a purchase from 29/08/2018
The day cream dries out my skin... This is not what I'm looking for.
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Radia A.
Rating: 2 out of 5
following a purchase from 24/07/2018
The delivery time is too long and I sent an email to customer service I never got an answer or a return????
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Alycia T.
Rating: 2 out of 5
following a purchase from 18/07/2018
I bought the soap that had incredible reviews. I thought it would solve my late acne problems, however I was very disappointed as it made my acne worse. I used the soap for over a month but I didn't even finish it as my acne had become so bad I couldn't manage it.
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Cléo L.
Rating: 3 out of 5
following a purchase from 09/10/2018
Average improvement on my skin, I had a big pimple flare-up for 2 months while I have rather a skin with moderate acne. I find the product a bit expensive for what it is. To see if you don't have to persevere to see real results.
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Lisa N.
Rating: 3 out of 5
following a purchase from 28/06/2018
didn't work on my skin
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Coralie C.
Rating: 3 out of 5
following a purchase from 09/10/2018
As soon as I received it, I cleaned myself every day with the soap + mask twice a week. After 15 days I had extra dry skin and it burned a lot. I limit myself to 1 mask per week and I clean less often with soap.
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Kelly A.
Rating: 3 out of 5
following a purchase from 09/09/2018
My skin is very dry with this product and I haven't seen any change in the pimples I have seen more.
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Alexandra A.
Rating: 3 out of 5
following a purchase from 25/06/2018
Soap is great, as far as cream is concerned, it does not hydrate at all (biometrological check).
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Julia H.
Rating: 3 out of 5
following a purchase from 12/06/2018
Probably quality products, but without any real results on the skin for my part...
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Marthe B.
Rating: 3 out of 5
following a purchase from 09/07/2018
I saw no effect on my skin with the goat's milk soap and the precious cream.
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Héloise P.
Rating: 3 out of 5
following a purchase from 14/05/2018
I have the goat's milk soap and the vic has no effect on my mild acne.
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Leila I.
Rating: 2 out of 5
following a purchase from 18/06/2018
The soap did not improve the condition of my acneic skin no change despite more than a month of use.
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Francoise H.
Rating: 3 out of 5
following a purchase from 09/09/2018
Goat's milk soap does not work on facial redness or brown spots.
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Apolline B.
Rating: 2 out of 5
following a purchase from 06/09/2018
I have fragile skin and I thought it was going to be a good product but it didn't. It irritated and dried my skin.
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Aminata S.
Rating: 3 out of 5
following a purchase from 20/08/2018
When I use the secret pin-up soap I find that my skin is extremely dry.
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Elsa C.
Rating: 2 out of 5
following a purchase from 19/06/2018
The result is not there
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Latifa E.
Rating: 2 out of 5
following a purchase from 30/05/2018
I really like the smell, but I've had a lot of pimples because of your products. VOID.
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Flora D.
Rating: 3 out of 5
following a purchase from 12/07/2018
Nothing more than a basic facial cleanser.
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Lucile H.
Rating: 3 out of 5
following a purchase from 07/08/2018
Received quickly but the product has damaged my skin I would not recommend
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Helena D.
Rating: 3 out of 5
following a purchase from 03/08/2018
Bad reaction after using soap and cream . Pimple eruption . Not for me
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Louise V.
Rating: 3 out of 5
following a purchase from 09/06/2018
The mask/cleaner is a good product but no miracle effect. Not recommended for dry skin and quite expensive.
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Eva D.
Rating: 2 out of 5
following a purchase from 16/11/2018
The soap exacerbated my acne and made my skin so dry even after moisturizing.
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Audrey B.
Rating: 2 out of 5
following a purchase from 28/06/2018
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. And the products don't meet my expectations
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Lucile P.
Rating: 3 out of 5
following a purchase from 09/07/2018
Package not packed enough pieces of my soap were broken during transport due to the thinness of the packaging. I took a package with signature, no signature the package was deposited directly in the mailbox while I was present at home all day.
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Jonathan M.
Rating: 3 out of 5
following a purchase from 06/06/2018
I got it all cracked up and a little bit in pieces... but the soap is still effective against acne.
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Berivan L.
Rating: 3 out of 5
following a purchase from 11/06/2018
Disappointed with the cream and soap to be applied as a mask has trouble foaming.
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Roumaissa B.
Rating: 3 out of 5
following a purchase from 11/06/2018
The bedside milk saving isn't bad but it doesn't work miracles. Piling is useless.
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Diane C.
Rating: 2 out of 5
following a purchase from 06/06/2018
The quality of the product is not crazy and the packaging doesn't make up for it.
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Tess G.
Rating: 3 out of 5
following a purchase from 20/11/2018
I was supposed to get the package at home, they sent it to a relay point. But product correct.
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Ilona C.
Rating: 2 out of 5
following a purchase from 20/11/2018
I've been using the goat's milk soap for almost a month now and I still have as many pimples (or even more)?
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Vanessa A.
Rating: 2 out of 5
following a purchase from 08/05/2018
I find it inadmissible to pay shipping costs to receive the package within 48 hours and to receive it almost 1 month after validating the order when the payment had been debited from my bank account.
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Marion G.
Rating: 2 out of 5
following a purchase from 12/11/2018
The cream pump wasn't working, I asked customer service for a new pump... I haven't had much return since. Too bad I managed otherwise...
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Romane L.
Rating: 3 out of 5
following a purchase from 19/11/2018
Top product. On the other hand, the packaging leaves something to be desired in view of the price of the products. No samples or leaflets to learn about new products.
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Fatima E.
Rating: 2 out of 5
following a purchase from 12/11/2018
I had to wait 2 months and a half Before having my package, ONE does not warn me on the fact that my package to be returned to the sender for lack of error on the address I had to call myself several times And pay very expensive communication seen that I am in Belgium. I have to pay the 3,90€, the package is still blocked and I had to call again to prevent pin up. Really it wasn't pleasant at all.
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