Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 339 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 2 and 4 stars

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Virginie F.
Rating: 2 out of 5
following a purchase from 16/09/2024
Unfortunately makes even more spots than before. Somehow disappointing.
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Prisca P.
Rating: 4 out of 5
following a purchase from 17/09/2024
Very fast shipping! After 1 week's use, I'm very satisfied with the results, especially the softness of my skin. The only drawback concerning my parcel was that one of the products (the product offered) had already been opened (the lid of the box and that of the product itself were open). So I didn't try the product... Too bad
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Anne-Christin H.
Rating: 2 out of 5
following a purchase from 16/09/2024
Dries out the house. Arrived already damaged in the box
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Sarah B.
Rating: 4 out of 5
following a purchase from 16/09/2024
Super
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Christophe D.
Rating: 4 out of 5
following a purchase from 15/09/2024
Perfect as always
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Marie S.
Rating: 4 out of 5
following a purchase from 13/09/2024
Nothing to say about the website, just that delivery was not fast enough.
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Sonia H.
Rating: 4 out of 5
following a purchase from 15/09/2024
Top as always
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Alexandra B.
Rating: 4 out of 5
following a purchase from 11/09/2024
Top
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Manon B.
Rating: 4 out of 5
following a purchase from 11/09/2024
Products already ordered, very satisfied! Only downside: the packaging for the oil-free cream isn't ideal, as the shape at the end of the bottle doesn't allow you to collect all the product. Packaging closer to that of the precious cream would be (in my opinion) more interesting.
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Julie B.
Rating: 2 out of 5
following a purchase from 10/09/2024
I received my order with a faulty product (no labelling, black dots in the cap and the product had leaked during transport, with photo). I asked for an exchange and was told that I could still use the product (which I obviously wouldn't). I'm still giving it 2 stars because I'm satisfied with the rest of the order.
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emilie D.
Rating: 4 out of 5
following a purchase from 10/09/2024
Very good products
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Emmy A.
Rating: 4 out of 5
following a purchase from 09/09/2024
Cool
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Karima E.
Rating: 4 out of 5
following a purchase from 08/09/2024
Superur
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Pauline S.
Rating: 4 out of 5
following a purchase from 05/09/2024
Very good good product
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Lydie D.
Rating: 4 out of 5
following a purchase from 03/09/2024
I'm delighted with my routine, although a few pimples do appear from time to time, I don't know if there's a link...
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Nathalie M.
Rating: 4 out of 5
following a purchase from 01/09/2024
After using it for a few days, I'm satisfied, to be seen over time.
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Gladys C.
Rating: 2 out of 5
following a purchase from 30/08/2024
I did not receive the entire order. (Offer of the two-phase secret that was indicated) Customer service didn't want to know anything.
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Jessica M.
Rating: 4 out of 5
following a purchase from 30/08/2024
I bought the goat's milk soap, the solid mask and the oil-free cream. I'm satisfied with all the products. The cream smells great and is so pleasant! However, I don't like the smell of the goat's milk soap. As for effectiveness, I've used it for a week and I wonder if my skin hasn't looked better since then, with fewer fine lines. To be seen!
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Vincente L.
Rating: 4 out of 5
following a purchase from 01/09/2024
Good product
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Maxime B.
Rating: 4 out of 5
following a purchase from 28/08/2024
Perfect
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Carolan W.
Rating: 4 out of 5
following a purchase from 29/08/2024
Order received promptly and well packaged
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Matina D.
Rating: 4 out of 5
following a purchase from 28/08/2024
The shipment from France was made quickly on the same day. Delivery was scheduled for one week later by DPD and was advised to take place between 12 noon and 1 pm. At around 1 p.m., the DPD shipment status showed the message that the shipment could not be delivered because nobody was present at the destination address. However, two people were present in the house and the doorbell rang! I then received a message the next day saying that the parcel would be delivered to the DPD store "shortly" and that I could collect it there after another notification. It then took another 2 days before I was able to collect the parcel. My criticism is not directed at the PIN UP SECRET products, but at the German delivery partner DPD, which is perhaps not the most reliable partner.
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Maja B.
Rating: 2 out of 5
following a purchase from 26/08/2024
Delivery time far too long. It was supposed to arrive within 5 working days, but it only arrived after 2 weeks.
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Faiza B.
Rating: 4 out of 5
following a purchase from 27/08/2024
Unfortunately the make-up remover was spilled
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Jaqueline S.
Rating: 2 out of 5
following a purchase from 26/08/2024
I haven't been testing the products for long but they are very pleasant. Unfortunately the shipping was a disaster! I will never order anything there again, I paid extra to have my package delivered directly to my home, of course this didn't happen!!!! Money is gone and I was able to pick up the package kilometers away from a store. I have also written to customer service and have not yet received an answer. Very annoying!
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Pascale B.
Rating: 2 out of 5
following a purchase from 23/08/2024
My order has not been fully delivered, I'm missing the 3 soap boxes Mail sent Friday 6/09
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Rike K.
Rating: 4 out of 5
following a purchase from 24/08/2024
I have received part of my delivery, the other part was not ordered by me. I would like to send it back but unfortunately I have not received an answer as to how I can go about receiving my other part of the delivery.
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Odile K.
Rating: 4 out of 5
following a purchase from 24/08/2024
Easy to use, before showering for example. Fast results, immediate healthy-glow effect, no tightness. Be sure to wash your hands after use, as it stings the eyes, which is a shame for a face mask. A great discovery for me, who likes simple, effective products.
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Aïssata D.
Rating: 4 out of 5
following a purchase from 25/08/2024
The solid turmeric scrub soap is really top-notch.
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Jörg L.
Rating: 4 out of 5
following a purchase from 23/08/2024
One star deducted because delivery always takes a long time.
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Marie H.
Rating: 4 out of 5
following a purchase from 23/08/2024
Precious complexion soap is top of the line
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Sabrina B.
Rating: 2 out of 5
following a purchase from 23/08/2024
No I am not satisfied, I did not receive my package.
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Marianne L.
Rating: 2 out of 5
following a purchase from 19/08/2024
Delivery was simply made to a pick-up store, although payment was made for doorstep delivery. There was no response to an email.
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Sylviane R.
Rating: 4 out of 5
following a purchase from 20/08/2024
The goat's milk soap and the turmeric soap are great products 👍 ! I was just surprised at the very small size of the turmeric soap 🤔, too small for my taste .
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Anne-marie A.
Rating: 2 out of 5
following a purchase from 20/08/2024
I started 3 weeks ago, no difference and I'm losing as much hair. Oil in your ingredients too.
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Cécile V.
Rating: 4 out of 5
following a purchase from 17/08/2024
👍🏼
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Celine D.
Rating: 4 out of 5
following a purchase from 18/08/2024
Very good product but a bit expensive
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Sandra R.
Rating: 4 out of 5
following a purchase from 16/08/2024
Very good product. Too bad delivery was not made to the requested relay point.
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Gaelle M.
Rating: 2 out of 5
following a purchase from 10/08/2024
Parcel received a few weeks ago and I wrote to the brand to adapt their products to my routine, on Instagram: no response. I hope the quality of the products will be better than the customer service.
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Audrey R.
Rating: 2 out of 5
following a purchase from 09/08/2024
Order placed, fast delivery except that one item was missing. To receive my article (in a concern of ecology) they propose me -50% on a product and I will receive the missing one at the same time. I refused, forcing and 0 gesture with the sending of the missing product and I had to pay postage on top! Very disappointed for a first purchase. I don't think I'd recommend
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