Customer reviews of Pinup Secret

The quality of the goat's milk soap is top (this is my second one)! I have deducted one star because the delivery takes too long (almost 3 weeks)!

:)

Delivery costs are still a bit high if you want it delivered to your home, and the choice of delivery point is not always respected, so it's sometimes difficult to pick up your order... Otherwise, I have nothing to complain about in terms of packaging, products and delivery times.

I'm always satisfied with my orders, but the orange soap offered is really mini....slightly disappointed.

I received the goat soap as a birthday present from a friend and was very impressed, so I wanted to try other products. I ordered several products, but they never arrived. I get messages almost every day that my parcel is waiting for me at the DPD packing station in my town, but I've been there so many times and the parcel just can't be found. I've also written to Pin Up secret about it, but have never received a reply. dpd same game. In any case, I'm super disappointed that I've had to chase after the parcel for weeks and don't understand why it wasn't simply sent to the address I gave. That's why I'm giving two stars for the product, because it's good. However, the customer service leaves a lot to be desired.

Unfortunately, delivery always takes a long time

The product is good, but the shipping was not good and took too long.

Delivery takes a very long time!

Very good products, I'm always satisfied every time I order. The rose water mist is just beautiful.

The products are good, but unfortunately my order was not delivered in full and I was unable to contact customer service. Very annoying.

I'd take off one star for the price, but otherwise great.

Hello I really like your products but I've just received a tube of hand cream with the bottom smashed in. I think that a commercial gesture would not be too much Thank you Le Helley marie françoise

Fine

I'm satisfied with the soap and cream but not with the scrub. I have down around my cheeks, and the scrub forms "pellets" that don't wash off, making it very unpleasant to remove.

Fine

Everything is currently behaving as I imagined it would.

👍

15 days for delivery when it used to take 4 days

Super happy and satisfied

Good products. Delivered fairly quickly except this time with the crazy offer, but overall no problem.

Order prepared late

delivery time a little longer than usual but order arrived well, well packaged and complete.

Shipping takes too long

I read a lot of reviews and am always pleased when they are correct. I am absolutely satisfied with these products. I searched for a loooong time (for years), but nothing could ever help me. Until I saw the goat's milk soap on Insta. Of course, it varies from skin to skin, but it was really worth it for me. The only downside is that I can only ever buy it when an influencer advertises it. I can never get it myself. But it doesn't matter, it also gives you a discount.

Very mild soap with a pleasant scent

Satisfied but long delivery time

Order delivered quickly

Hello, I would have thought to have more goat's milk in the products, so far my skin has no reaction. I love the fragrance of the products

The products are very good quality. I love the oil-free cream with the UV filter, it's perfect! Unfortunately, the cap doesn't fit on the bottle... not very practical to carry around...

Too early to give an opinion

Hello I was missing the soap box Thank you for doing the necessary

Pleasant texture, although the scent is peculiar.

I still haven't received my parcel

Good product but make-up remover pump of poor quality

I always have to go to the parcel store because you simply don't send to my address. I've also tried the contact form but I haven't heard back either.

I am very satisfied with the products. However, I have contacted them 3 times in writing, unfortunately until today no answer received.had the question why I have to pay shipping, although the value of goods more than 50 euros fraud.pity!

👍🏻

Not good customer service! Received a completely wrong delivery. Had to drive to a DPD drop-off point to send it back. My delivery was only sent off when I proved that I had returned the wrong delivery. It was a gift, so unfortunately it was too late and I still don't have my order. I have not received any compensation in the form of a product or voucher for the extra effort. Good customer service looks different. Very disappointing!

Good products! I just think that the packaging could be reduced.

Order received quickly, products are top 👍🏾 I recommend