Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2 and 4 stars

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Natacha D.
Rating: 4 out of 5
following a purchase from 21/01/2023
Having the product for a very short time I do not yet have any hindsight on the effectiveness of the goat's milk soap, just a downside I find it dries the skin ... to see in the future of the effectiveness of the product
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Salome L.
Rating: 4 out of 5
following a purchase from 22/01/2023
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Marie-Laure M.
Rating: 4 out of 5
following a purchase from 20/01/2023
Very good products. Regret that they are too expensive.
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Zorha C.
Rating: 2 out of 5
following a purchase from 14/01/2023
I did not receive my package at home, I had to go pick it up at a relay point
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Marianne F.
Rating: 2 out of 5
following a purchase from 19/01/2023
Ordered the 19 received January 28 it is very long it was a gift and I did not have time to give it to the person concerned
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Soraya G.
Rating: 2 out of 5
following a purchase from 19/01/2023
Disappointed
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Xénia D.
Rating: 4 out of 5
following a purchase from 18/01/2023
Very satisfactory products
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Tatiana R.
Rating: 4 out of 5
following a purchase from 17/01/2023
The order went very well, delivery conformed and in time
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Rachida S.
Rating: 4 out of 5
following a purchase from 18/01/2023
Very satisfied
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Sophie G.
Rating: 4 out of 5
following a purchase from 17/01/2023
Yes, the delivery is fast and the products are good. Only the soap dries my skin, I think it does not suit me.
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Sylvie M.
Rating: 4 out of 5
following a purchase from 17/01/2023
Makes the skin beautiful
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Élodie G.
Rating: 4 out of 5
following a purchase from 17/01/2023
Great products. Especially for problem skin.
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Chloé K.
Rating: 4 out of 5
following a purchase from 17/01/2023
Very good product, very quickly stratified
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Emilie V.
Rating: 4 out of 5
following a purchase from 14/01/2023
Ordered a little longer than expected because of the strikes. I used the soap twice, the peeling once and the oil-free cream and the floral mist several times. As my skin is generally fragile, when I introduce a new product, I use it gradually. The soap I decided to use it once a week (on weekends) for the moment. The cream I alternate with 1 other but the mist smells so good that I can't help but put it on every morning. This routine satisfies me for the moment. I will see in the long run how my skin reacts. After that I'll be honest, I don't know if I will make another order because the products are expensive. Also, I was thinking of getting a brush to help me apply the soap because I couldn't find one on the website. But apparently, I must not be vip enough to have it. Anyway, I sincerely hope I wouldn't have a negative reaction like some reviews I read on other sites. For the moment, I have nothing to report. My spouse found my face a little softer than usual and the smell was pleasant.
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Ludivine B.
Rating: 4 out of 5
following a purchase from 15/01/2023
Exactly what I wanted
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Gaelle Q.
Rating: 4 out of 5
following a purchase from 14/01/2023
Just the peeling that ran otherwise it's great
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Yasina M.
Rating: 2 out of 5
following a purchase from 13/01/2023
I got even more acne
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Christine B.
Rating: 4 out of 5
following a purchase from 14/01/2023
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Virginie A.
Rating: 4 out of 5
following a purchase from 13/01/2023
During my order I received a product that I had not ordered instead of the one I wanted. After complaining to the customer service, the voucher was sent back to me. Good reactivity and speed of service.
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Julie L.
Rating: 2 out of 5
following a purchase from 13/01/2023
In 2 weeks the products dried out my skin and made it red and flaky.
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Maximilien D.
Rating: 2 out of 5
following a purchase from 06/01/2023
I have been a loyal customer for many years because the products are really high quality. But my last order at Pin Up secret disappointed me a lot, because I received only half of the products! On an order has 150Euros (except promotional code) I find totally scandalous. And the after sales service is almost inexistent. They answered me 4 days later, telling me that I had 24 hours after receipt of the package, to make a claim with photos. I was waiting for their answer for 4 days. Clever! Too bad that this happens too often...
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Sarah S.
Rating: 2 out of 5
following a purchase from 11/01/2023
this soap makes the skin very dry and makes boitons i don't recommend it! in addition it smells bad 🤮 very disappointed
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Christine P.
Rating: 4 out of 5
following a purchase from 11/01/2023
I am starting to use your products, at first my skin was tight and stinging. Now my water is starting to get used to it, very good product
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Nadège B.
Rating: 2 out of 5
following a purchase from 12/01/2023
I am missing the entire soap box than the lid!!!
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Claire M.
Rating: 4 out of 5
following a purchase from 08/01/2023
Apart from a tracking not up to date (maybe it comes from colissimo) everything arrived in good condition and the products are in conformity
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Marie-José E.
Rating: 4 out of 5
following a purchase from 06/01/2023
Always happy
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Stéphanie Z.
Rating: 2 out of 5
following a purchase from 09/01/2023
Unfortunately, I have to throw away all the oil-free cream, despite the red spots and very dry skin. I am disappointed.
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Clara Q.
Rating: 4 out of 5
following a purchase from 06/01/2023
Delivery time longer than expected but very well packed.
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Camille J.
Rating: 2 out of 5
following a purchase from 08/01/2023
I am missing some products and to this day I still have not received any feedback from them...
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Vaimiti P.
Rating: 4 out of 5
following a purchase from 07/01/2023
Perfect
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Karine C.
Rating: 4 out of 5
following a purchase from 06/01/2023
I am delighted with the soap it is top as well as the smell As for the cream without oil dries my skin a lot I am disappointed
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Justine B.
Rating: 4 out of 5
following a purchase from 07/01/2023
Good products
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Anais G.
Rating: 4 out of 5
following a purchase from 08/01/2023
Very good product But quite expensive
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Severine M.
Rating: 4 out of 5
following a purchase from 07/01/2023
Soap with goat milk and clarifying cream effective against imperfections and pimples, smells good. Good negative dry well moisturize after application.
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Beatrice M.
Rating: 2 out of 5
following a purchase from 30/12/2022
Order not delivered to the right address very disappointed.
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Céline G.
Rating: 2 out of 5
following a purchase from 01/01/2023
I had to pay more than 20.- in customs fees... which was not specified when I ordered. Next time I will buy a goat milk soap in Switzerland.
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Hafida Z.
Rating: 4 out of 5
following a purchase from 05/01/2023
I am very satisfied
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Ulrike J.
Rating: 4 out of 5
following a purchase from 03/01/2023
Quality product. Arrives quickly and in good condition.
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Severine C.
Rating: 4 out of 5
following a purchase from 04/01/2023
Very good products that help me with my skin problems just level of prices is expensive but often offers and promo code so we manage to balance
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Angélica P.
Rating: 2 out of 5
following a purchase from 03/01/2023
The pump bottle of my oil-free cream is defective... The cream does not come out and has a different texture.
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