Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 2 and 4 stars

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C
Chloé K.
Rating: 4 out of 5
following a purchase from 17/01/2023
Very good product, very quickly stratified
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Emilie V.
Rating: 4 out of 5
following a purchase from 14/01/2023
Ordered a little longer than expected because of the strikes. I used the soap twice, the peeling once and the oil-free cream and the floral mist several times. As my skin is generally fragile, when I introduce a new product, I use it gradually. The soap I decided to use it once a week (on weekends) for the moment. The cream I alternate with 1 other but the mist smells so good that I can't help but put it on every morning. This routine satisfies me for the moment. I will see in the long run how my skin reacts. After that I'll be honest, I don't know if I will make another order because the products are expensive. Also, I was thinking of getting a brush to help me apply the soap because I couldn't find one on the website. But apparently, I must not be vip enough to have it. Anyway, I sincerely hope I wouldn't have a negative reaction like some reviews I read on other sites. For the moment, I have nothing to report. My spouse found my face a little softer than usual and the smell was pleasant.
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Ludivine B.
Rating: 4 out of 5
following a purchase from 15/01/2023
Exactly what I wanted
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GAELLE Q.
Rating: 4 out of 5
following a purchase from 14/01/2023
Just the peeling that ran otherwise it's great
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Yasina M.
Rating: 2 out of 5
following a purchase from 13/01/2023
I got even more acne
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christine B.
Rating: 4 out of 5
following a purchase from 14/01/2023
4
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Virginie A.
Rating: 4 out of 5
following a purchase from 13/01/2023
During my order I received a product that I had not ordered instead of the one I wanted. After complaining to the customer service, the voucher was sent back to me. Good reactivity and speed of service.
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Julie L.
Rating: 2 out of 5
following a purchase from 13/01/2023
In 2 weeks the products dried out my skin and made it red and flaky.
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Maximilien D.
Rating: 2 out of 5
following a purchase from 06/01/2023
I have been a loyal customer for many years because the products are really high quality. But my last order at Pin Up secret disappointed me a lot, because I received only half of the products! On an order has 150Euros (except promotional code) I find totally scandalous. And the after sales service is almost inexistent. They answered me 4 days later, telling me that I had 24 hours after receipt of the package, to make a claim with photos. I was waiting for their answer for 4 days. Clever! Too bad that this happens too often...
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Sarah S.
Rating: 2 out of 5
following a purchase from 11/01/2023
this soap makes the skin very dry and makes boitons i don't recommend it! in addition it smells bad 🤮 very disappointed
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Christine P.
Rating: 4 out of 5
following a purchase from 11/01/2023
I am starting to use your products, at first my skin was tight and stinging. Now my water is starting to get used to it, very good product
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Nadège B.
Rating: 2 out of 5
following a purchase from 12/01/2023
I am missing the entire soap box than the lid!!!
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Claire M.
Rating: 4 out of 5
following a purchase from 08/01/2023
Apart from a tracking not up to date (maybe it comes from colissimo) everything arrived in good condition and the products are in conformity
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Marie-José E.
Rating: 4 out of 5
following a purchase from 06/01/2023
Always happy
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Stéphanie Z.
Rating: 2 out of 5
following a purchase from 09/01/2023
Unfortunately, I have to throw away all the oil-free cream, despite the red spots and very dry skin. I am disappointed.
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Clara Q.
Rating: 4 out of 5
following a purchase from 06/01/2023
Delivery time longer than expected but very well packed.
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Camille J.
Rating: 2 out of 5
following a purchase from 08/01/2023
I am missing some products and to this day I still have not received any feedback from them...
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Vaimiti P.
Rating: 4 out of 5
following a purchase from 07/01/2023
Perfect
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Karine C.
Rating: 4 out of 5
following a purchase from 06/01/2023
I am delighted with the soap it is top as well as the smell As for the cream without oil dries my skin a lot I am disappointed
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Justine B.
Rating: 4 out of 5
following a purchase from 07/01/2023
Good products
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anais G.
Rating: 4 out of 5
following a purchase from 08/01/2023
Very good product But quite expensive
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SEVERINE M.
Rating: 4 out of 5
following a purchase from 07/01/2023
Soap with goat milk and clarifying cream effective against imperfections and pimples, smells good. Good negative dry well moisturize after application.
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Beatrice M.
Rating: 2 out of 5
following a purchase from 30/12/2022
Order not delivered to the right address very disappointed.
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Céline G.
Rating: 2 out of 5
following a purchase from 01/01/2023
I had to pay more than 20.- in customs fees... which was not specified when I ordered. Next time I will buy a goat milk soap in Switzerland.
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Hafida Z.
Rating: 4 out of 5
following a purchase from 05/01/2023
I am very satisfied
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Ulrike J.
Rating: 4 out of 5
following a purchase from 03/01/2023
Quality product. Arrives quickly and in good condition.
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Severine C.
Rating: 4 out of 5
following a purchase from 04/01/2023
Very good products that help me with my skin problems just level of prices is expensive but often offers and promo code so we manage to balance
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Angélica P.
Rating: 2 out of 5
following a purchase from 03/01/2023
The pump bottle of my oil-free cream is defective... The cream does not come out and has a different texture.
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Christelle R.
Rating: 2 out of 5
following a purchase from 04/01/2023
The products are very good because I am used to order them so there is no doubt about it. However, the delivery is still to be desired. We had free delivery at home and the delivery man did not bother to call once we got there. He just said that we had not answered and I was at home. Result...I had to go to the post office to pick it up
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Céline J.
Rating: 2 out of 5
following a purchase from 13/12/2022
Not commercial of the whole, it had forgotten an article in my order to me one returned it without any explanation nor gesture of their share...
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Amélys L.
Rating: 4 out of 5
following a purchase from 04/01/2023
Order received with 1 week delay. I am satisfied with the soap, it corresponds to my expectations. We'll have to see the effects on the long term.
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Catherine A.
Rating: 4 out of 5
following a purchase from 02/01/2023
Nothing to say good product
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Julie B.
Rating: 4 out of 5
following a purchase from 02/01/2023
Excellent
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Othman A.
Rating: 4 out of 5
following a purchase from 30/12/2022
Satisfied with the soap however the peeling is more of a scrub
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Pascale F.
Rating: 4 out of 5
following a purchase from 31/12/2022
Fast enough delivery, I only regret that there is never a sample to discover the new products
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Catherine E.
Rating: 4 out of 5
following a purchase from 30/12/2022
O top
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Sabine D.
Rating: 4 out of 5
following a purchase from 30/12/2022
Hello to date 14 01 2023 I still have not received my package???😢😢😢
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Vania R.
Rating: 2 out of 5
following a purchase from 29/12/2022
It's been 1-2 years, unless I'm mistaken, that I order on pin-up secret, product level I am satisfied. But unfortunately I'm going to stop ordering from you because of the shipping costs that are added to me to get the package. They amount to 25 CHF, almost the price of the discount according to the code promos.... The products are very expensive
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Florianne F.
Rating: 4 out of 5
following a purchase from 28/12/2022
A little expensive for my part, but very good product
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Alicya P.
Rating: 4 out of 5
following a purchase from 29/12/2022
Good product, but dries the skin
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