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C
Rating: 4 out of 5
The products no longer have the same scent as when I first started buying...
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 337 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 2 and 4 stars
Reset filtersG
Rating: 4 out of 5
Delivery ok. Why not use the Belgian postal relays as access points?
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M
Rating: 2 out of 5
Really beautiful products & a super scent, but unfortunately I can't tolerate them. It burns in 2 places & I get pimples
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C
Rating: 4 out of 5
A mud mask product was opened
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M
Rating: 4 out of 5
I really like the soap but the mask stings and burns my skin
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C
Rating: 4 out of 5
The high transport costs must be communicated more transparently and earlier.
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I
Rating: 4 out of 5
Ordered on 8.12, the shipment is still not here. Maybe it's due to the holidays in between, but I still find it quite long. When I could no longer track the shipment, I quickly received a nice response.
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M
Rating: 2 out of 5
The shipping costs are too high. 8€ for home delivery, otherwise 6€.
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C
Rating: 4 out of 5
Very effective product, however quite expensive outside of promotions.
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H
Rating: 4 out of 5
Good soap but it does dry the skin a bit. You need to hydrate immediately.
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L
Rating: 4 out of 5
very good
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S
Rating: 4 out of 5
For now, I am very satisfied with the Pin Up Secret products. Thank you
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S
Rating: 2 out of 5
The products are good but every time wrong or not all products are delivered, then you have to contact them, there are repeated inquiries from customer service, so you repeatedly invest time and energy into their mistakes and there is no adequate compensation. An offer for a 20% voucher, which is only valid for 6 months and would only benefit the company, because I would then order products that I do not need. So the customer service and especially the packing of the packages is more than unsatisfactory!
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N
Rating: 4 out of 5
Package arrived on time and in good condition
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C
Rating: 2 out of 5
Unfortunately, my order has not arrived and PinUp is showing little cooperation in processing the order or resending it. Therefore, I am still waiting for my money. Very unfortunate, with the feeling of leaving the customer alone.
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F
Rating: 4 out of 5
Very good but the offers don't last long 1 bought 1 given for example otherwise very good product
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E
Rating: 2 out of 5
Unfortunately very unsuitable for my skin. The soap smells very good and spreads well. Unfortunately, it is not usable for my skin type.
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M
Rating: 4 out of 5
Great but delivery a bit slow
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N
Rating: 4 out of 5
I am super happy with the products I received but unfortunately some products suit me less, it's a shame but I still discovered products that I will order again in the future! Thank you Pinup Secret
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D
Rating: 4 out of 5
These are my first products from this brand, satisfied but not enough feedback over the long term!
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L
Rating: 4 out of 5
-
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B
Rating: 4 out of 5
Very happy
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S
Rating: 4 out of 5
Everything is great, but unfortunately the pump bottle of the cream doesn't work. This is the third time. What a pity.
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C
Rating: 4 out of 5
Very good product, I am delighted
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M
Rating: 4 out of 5
Only the delivery with DPD is a disaster. For 4 days in a row they fail to deliver to the parcel shop, claiming they couldn't find me. Now it's not in my nearby shop but in some village 10 km away... great... As long as DPD is handling deliveries for them, I will not order again.
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N
Rating: 2 out of 5
Soap arrived broken
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N
Rating: 2 out of 5
Fast shipping. Unfortunately, I could not tolerate the product and I have not received any feedback on my email to customer service so far.
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S
Rating: 2 out of 5
The site is great but the products do not suit me
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S
Rating: 2 out of 5
The soaps smell quite pleasant. They have not been used yet, so there is no assessment on that. Unfortunately, the cosmetic bag and brush fell apart even before use.
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L
Rating: 4 out of 5
Good products, fast delivery
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J
Rating: 4 out of 5
I love pin-up soaps. I have been ordering for a while. However, this is the first time I received my soap broken. It doesn't hinder the use at all. But I had to throw away a lot...
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K
Rating: 4 out of 5
I provided a delivery address and the package was dropped off at a DPD shop in another city. I am very satisfied with Pinup Secret, but you should change the delivery person.
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C
Rating: 4 out of 5
Good product
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S
Rating: 2 out of 5
A purchased product was missing
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S
Rating: 4 out of 5
A burst of brilliance, shine, and good hydration. It's truly perfect.
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S
Rating: 2 out of 5
Missing product in my order. It's been 1 week without day cream. My skin is dry. I am waiting for the receipt of the missing product. It's really annoying despite the promo code received to apologize.
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I
Rating: 4 out of 5
complete and fast delivery of my order.
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C
Rating: 2 out of 5
I am usually very satisfied with the products, it has significantly reduced my imperfections, but with my last order I wanted to test the peeling and I had a severe allergic reaction, I am disappointed :(
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K
Rating: 4 out of 5
I recommend this soap that I have been using for years.
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N
Rating: 4 out of 5
Very fast delivery in 3 days I was delivered but the only downside is that I did not expect to pay additional fees at the post office for them to deliver my order
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