/10
★★★★★
based on 77342 reviews published
★★★★★
based on 77342 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I ordered 1 goat's milk soap and 1 cream and I only received the cream. I complained on January 4th and I still have no news.
Safia O.
purchased on 02/01/2019
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3
/5
★★★☆☆
I never choose to deliver the package to the post office behind my house and it's always delivered there! It's useless to ask to choose a delivery point if it's not respected!
Perrine A.
purchased on 28/12/2018
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2
/5
★★☆☆☆
Parcel received in 2 days, but soap that dries my skin ??
Melissa D.
purchased on 01/01/2019
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2
/5
★★☆☆☆
Soaps is very expensive Impossible to reach the customer service only by mail very long to answer
Sonia P.
purchased on 31/12/2018
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2
/5
★★☆☆☆
I'm not the type to be dissatisfied for a little, but to receive a package with products arriving in rather dubious conditions, to start with the seal lozenges undone on the two cans of cream, lid badly closed, product spilled and dry around the jar, very disappointing for a 1st order.
Christophe H.
purchased on 01/01/2019
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2
/5
★★☆☆☆
Product that gives you pimples... More interesting discount one week after my purchase, a little bit like being taken for a fool...
Lucille P.
purchased on 29/12/2018
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3
/5
★★★☆☆
Cream products do not conform any protective film on them!
Blandine M.
purchased on 30/12/2018
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3
/5
★★★☆☆
Might be a little clearer to find the products ect too long.
Laurine B.
purchased on 05/12/2018
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3
/5
★★★☆☆
Not enough product, alas
Vanessa C.
purchased on 21/11/2018
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3
/5
★★★☆☆
So I don't know if I'm the one misusing it, but I'm following your usual precautions. My skin ends up with the left side irritated and dry. If you have any advice, I'll take it. Because from the first use I noticed an improvement and it's a pity that I find myself with it now.
Catherine F.
purchased on 30/12/2018
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3
/5
★★★☆☆
Damaged parcel but fast delivery.
Ludivine C.
purchased on 30/12/2018
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2
/5
★★☆☆☆
Soap smells way too strong! It's not bad but I don't think I'll buy another one!
Gwladys L.
purchased on 28/12/2018
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3
/5
★★★☆☆
Soap received without packaging or boxes to preserve it. Disappointing for a 26€ soap?
Hassina H.
purchased on 28/12/2018
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2
/5
★★☆☆☆
Very disappointed, claiming that soap is very good for the elder, when it does absolutely nothing on a tiny button. Really disappointed, I for one do not recommend it.
Amandine K.
purchased on 30/12/2018
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3
/5
★★★☆☆
Defective bottle. Impossible to use the cream dispenser, I pump air... have to unscrew the tube... that says the rest is fine.
Emanuelle B.
purchased on 28/12/2018
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3
/5
★★★☆☆
I found that in the order a little note or a paper would have been nice from you because the package stays cold with just the products and then for the moment I don't see any improvement on my skin...let's wait a few more days!
Emilie L.
purchased on 29/12/2018
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3
/5
★★★☆☆
Delivery times longer than estimated
Laetitia R.
purchased on 29/12/2018
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2
/5
★★☆☆☆
Lying ad because it offers a so-called soap of 110g while the soap is much smaller and does not weigh 110g very disappointing damage.
Sarah H.
purchased on 24/12/2018
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2
/5
★★☆☆☆
First purchase and first deception: an unidentified hair on my soap. I am waiting for news following my email.
Ludivine C.
purchased on 27/12/2018
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2
/5
★★☆☆☆
Hello, at the end of November 2018 I ordered a product and to this day I still haven't received it.
Sandy R.
purchased on 27/12/2018
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2
/5
★★☆☆☆
Not received my order
Lounalali T.
purchased on 27/12/2018
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2
/5
★★☆☆☆
I have received the oil-free cream with the push button does not work, I have sent several emails ... To no avail! Deplorable customer service...!
Laura L.
purchased on 06/12/2018
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3
/5
★★★☆☆
For the moment I don't see too many results even though the products smell very good.
Emmanuelle V.
purchased on 20/12/2018
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3
/5
★★★☆☆
Soap and scrub very good. However, for combination skin, the oil-free cream dries out the skin too much. I use the soap and then the scrub but I prefer a more moisturizing cream for my skin. The oil-free cream does not moisturize it enough.
Magali B.
purchased on 21/12/2018
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3
/5
★★★☆☆
Ps possibility to pay in virtualis . Oblige to pay in PayPal in this case
Cassandre B.
purchased on 24/12/2018
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3
/5
★★★☆☆
I've been testing this product for a week now, well it's a little too much to have an opinion on it but I find that my skin has worsened following the use of these products unfortunately (it burned me from time to time) so I'm waiting to see but in any case If some people have fragile skin like me I advise them not to use pinup secret because some products burn.
Maelyne L.
purchased on 25/12/2018
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3
/5
★★★☆☆
The product arrived well, smells very good but dries my skin a lot, I ordered the full package and whatever the cream, I have the same result, very very dry skin all day long, but I really like the smell and the packaging, I don't think I would recommend this though.
Naouel A.
purchased on 25/12/2018
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3
/5
★★★☆☆
The peel and the soap are fine. However, I did not use the day cream I received with the box because it was received upside down in the package and already used?! Half-filled jar... I sent photos + complaint to the after-sales service but no answer.
Elise P.
purchased on 24/12/2018
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3
/5
★★★☆☆
It's been 4 months now that I've been using the goat milk soap (mask), its precious cream and the peeling and I thought that I would have more results on my skin, but in the end I was a bit disappointed ^^^^.
Mylene C.
purchased on 25/12/2018
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2
/5
★★☆☆☆
One of the products was open and spilled. Contacted the department, waiting for an answer.
Maud F.
purchased on 21/12/2018
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