Pinup Secret Overall rating

9.3/10
★★★★★
based on 58922 published reviews 10 1

Latest negative customer reviews

1/5
★☆☆☆☆
I received an open package and I don't even have customer service back
1/5
★☆☆☆☆
I still have not received my order placed on August 18, the package is lost, I still have no news, I had to order again without being reimbursed for the order not arrived. No possibility to cancel the order.
1/5
★☆☆☆☆
Null soap I have been waiting for an answer for several days
1/5
★☆☆☆☆
First order made I was very happy with the products, so second order to replenish my stock I was missing products in my package! I made a claim and sent the photo as requested! Customer service non-existent the fault of Covid, it has good back Covid! I would like that they answer me, either that they refund me or that they send me back the missing product thing that seems normal to me! I am very very disappointed
1/5
★☆☆☆☆
Very disappointed to learn the origin of the products when all the marketing suggests a small local production
1/5
★☆☆☆☆
I have bought many products from you, but the first time I was disappointed with your delivery my soap was all crushed, I couldn't even use it...
1/5
★☆☆☆☆
Still not received my order
1/5
★☆☆☆☆
The products are not adapted to my skin at all! The mask gives me redness all over my face. Very disappointed.
1/5
★☆☆☆☆
I would have liked to receive my order to be able to put a star on it but to this day I still haven't received anything.
1/5
★☆☆☆☆
Very disappointed with the delivery.
1/5
★☆☆☆☆
Horrible after sales service
1/5
★☆☆☆☆
Order received with a missing product!!! No response from customer service
1/5
★☆☆☆☆
I ordered on purpose at the time of the free travel kit (for future business trips) but I did not receive the travel kit in my package. Disappointed.
1/5
★☆☆☆☆
Package arrived quickly but product was damaged, had to throw away an item I paid for and now I'm being asked to return it even though I got rid of it! There was some everywhere. I even sent pictures as proof and they don't send it... disappointed
1/5
★☆☆☆☆
Package never received
1/5
★☆☆☆☆
The soap arrived in a box all torn and so the soap was also damaged yet this is not the first time I order
1/5
★☆☆☆☆
The pump does not work! Impossible to get the cream and we say that we can't do anything! The price where that costs I do not understand why the pump is not of minimum quality so that it functions correctly so that the cream which is very thick goes up !!!! I am quite surprised by the soap that does not make any gesture. I just have to throw the cream in the garbage
1/5
★☆☆☆☆
Incorrect content when ordering
1/5
★☆☆☆☆
I bought the goat milk soap and I am disappointed! The next day, my skin is very, very oily, and shiny like never before, even though I have combination skin that tends to be dry.
1/5
★☆☆☆☆
I give no note because the package I ordered did not correspond to the package ordered, the problem has still not been resolved, I am very disappointed, too bad because the quality of some problems are top!