/10
★★★★★
based on 75206 published reviews
★★★★★
based on 75206 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Shipping took over 10 days which is too long
Steffen S.
purchased on 31/10/2024
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1/5
★☆☆☆☆
2 wrong items received, after returning the wrong items still not received the correct goods, support slow, you have to keep asking for information yourself
Stefanie D.
purchased on 26/09/2024
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1/5
★☆☆☆☆
Since I have ordered and the order is completely somewhere else and I have not gotten my money back I am not satisfied because I have given the address correctly and you have sent it wrong.
Sandra Z.
purchased on 27/10/2024
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1/5
★☆☆☆☆
Unfortunately I had to wait a very long time for my order, which I found disappointing, I needed some things urgently.
Bianka M.
purchased on 24/10/2024
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1/5
★☆☆☆☆
Bad customer focus
Tina K.
purchased on 26/10/2024
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1/5
★☆☆☆☆
Unfortunately, the products do not deliver what was promised. My son still has spots and gets new ones.
Olesen N.
purchased on 22/10/2024
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1/5
★☆☆☆☆
Parcel has not arrived and several weeks have passed in the meantime
Vanessa C.
purchased on 23/10/2024
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1/5
★☆☆☆☆
25.10. ordered and paid... Today, 09.11. still no goods received.
Nadine K.
purchased on 25/10/2024
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1/5
★☆☆☆☆
I think it's mean, because I ordered on 22.10.2024 and only received an email 2 weeks later that part of my order was not available. And I still have to wait at least until probably 15.11.
Lena S.
purchased on 22/10/2024
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1/5
★☆☆☆☆
Goods not received to date. Ordered on 26.09.2024. No response to inquiries.
Martina R.
purchased on 26/09/2024
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1/5
★☆☆☆☆
Unfortunately I have not received my complete order, one part is missing (goat's milk soap)
Lea M.
purchased on 22/10/2024
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1/5
★☆☆☆☆
Product smells very unpleasant
Tiara G.
purchased on 22/10/2024
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1/5
★☆☆☆☆
Unfortunately I can't tolerate the goat's milk soap and the money was wasted 🙁
Sabrina W.
purchased on 21/10/2024
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1/5
★☆☆☆☆
0 stars
Sabrina A.
purchased on 02/08/2024
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1/5
★☆☆☆☆
I am very disappointed with the scrub I ordered. It is terrible.
Charlotte S.
purchased on 01/10/2024
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1/5
★☆☆☆☆
I still haven't received my goods today. I'm angry!!!!
Vicky E.
purchased on 28/09/2024
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1/5
★☆☆☆☆
My order has still not arrived
Jessica R.
purchased on 30/09/2024
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1/5
★☆☆☆☆
Parcel was delivered to a parcel store that no longer exists.
Senta F.
purchased on 30/09/2024
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1/5
★☆☆☆☆
Shipping is very slow, I still haven't received my order after more than two weeks. That's a shame, especially as I'm going on vacation in two days.
Dorothee B.
purchased on 27/09/2024
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1/5
★☆☆☆☆
I have not received the goods even after 2 weeks and the shipping company is also not clear where and when a pickup is possible
Alesso B.
purchased on 26/09/2024
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1/5
★☆☆☆☆
I have not yet been able to pick up my order or have not been notified that I can pick it up at the Packstation!
Vanessa N.
purchased on 26/09/2024
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1/5
★☆☆☆☆
My order could not be delivered directly to me, but I had to collect it from a ParcelShop.
Jessica G.
purchased on 26/09/2024
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1/5
★☆☆☆☆
I still haven't received my order and I placed the order four weeks ago
Valeria L.
purchased on 16/09/2024
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1/5
★☆☆☆☆
Product is very good. Customer service, doesn't work for me at all, no accommodation, although the delivery address was given, it was left at the packing station, when I wrote to customer service, they were not at all accommodating, made me aware that I would have to pay shipping costs again if I didn't pick up the package. I informed them that I am not mobile, but the customer service was not interested at all, they were rather snippy, therefore product top, customer service flopp
Daniela D.
purchased on 26/09/2024
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1/5
★☆☆☆☆
The order has not yet arrived, although I should have received it by now according to the email.
Pia R.
purchased on 20/09/2024
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1/5
★☆☆☆☆
I have not received the product
Brigitte E.
purchased on 17/09/2024
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1/5
★☆☆☆☆
Paid the more expensive shipping to have it delivered to my home and then the package was dropped off at the parcel store...
Ina M.
purchased on 18/09/2024
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1/5
★☆☆☆☆
I placed an order on 16.09. and have still not received the delivery (as of 30.09.).
Alicia J.
purchased on 16/09/2024
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1/5
★☆☆☆☆
Unfortunately, I am not at all satisfied with the product. I ordered it because of an influencer. I have severe skin problems on my chin. The soap just dries out my skin completely, leaving me feeling very tight. It does nothing more than that, very disappointing!
Vanessa C.
purchased on 18/09/2024
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1/5
★☆☆☆☆
I have written to the dealer that a soap is missing, he wanted to refund this amount. Nothing has happened to date and no reply since then.
Maren S.
purchased on 18/09/2024
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