9.3/10
★★★★★
based on 77340 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
The products are great! But the delivery time is very long...
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Melina S.
purchased on 06/12/2018
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3 /5
★★★☆☆
The product arrived 10 days after my order whereas it was expected 48 to 72 hours delay. I only had a return regarding my order after I called customer service to ask for an explanation. My package was apparently available at the relay point that I had selected but I had not been notified ... apart from the details of the delivery I am rather satisfied with my purchase. The product was well packaged, and after a few uses I'm happy with it.
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Romane V.
purchased on 11/12/2018
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2 /5
★★☆☆☆
2 goat's milk soaps. One much smaller than the other.
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Christelle D.
purchased on 11/12/2018
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3 /5
★★★☆☆
You should give more prominence to the products sponsored by your bloggers.
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Sarah B.
purchased on 24/11/2018
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3 /5
★★★☆☆
For the moment I haven't tested the products yet because it's for Christmas but the shipping of the products has been long for my taste. So much for my first impression. Thank you
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Virginie P.
purchased on 07/12/2018
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3 /5
★★★☆☆
I would have liked to have my package at home.
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Eglantine D.
purchased on 11/12/2018
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3 /5
★★★☆☆
When I opened my package, the mud pack didn't have its lid and so a good part of the mud pack is poured into the box.
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Laetitia B.
purchased on 07/12/2018
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3 /5
★★★☆☆
Not much change after more than a month of use
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Pauline M.
purchased on 02/12/2018
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2 /5
★★☆☆☆
The parcel does not arrive in the selected relay point, I had to make several relay points to recover it.
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Ilona M.
purchased on 08/12/2018
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2 /5
★★☆☆☆
I bought the so-called acne soap, but it doesn't work at all...
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Ivana L.
purchased on 31/10/2018
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3 /5
★★★☆☆
Too long before the expedition
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Inès D.
purchased on 23/11/2018
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3 /5
★★★☆☆
Nothing to say about the products but the delivery leaves something to be desired, I had to send an email to pin up secret so that they decide to send my package almost 2 weeks after the order.
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Mathilde B.
purchased on 23/11/2018
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3 /5
★★★☆☆
The site does not answer the question. Moreover, I have not received my package yet. I am not satisfied with their service.
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Valentina K.
purchased on 06/12/2018
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2 /5
★★☆☆☆
Package not received at the desired platform. At 40KM from the requested delivery address.
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Lea L.
purchased on 02/12/2018
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3 /5
★★★☆☆
The soap and well on the other hand the smell is like the smell of a mosquito bomb. And I think it's a shame that you sent the soaps in an envelope like this without even a word. A box or even a cardboard case would be more serious with samples. Frankly, I was disappointed
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Caroline D.
purchased on 05/12/2018
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3 /5
★★★☆☆
Fast delivery and product in good condition. However no packaging, the soap is put as is in the package. Damage
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Amélie R.
purchased on 04/12/2018
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3 /5
★★★☆☆
I am very happy with the products but the package arrived very damaged, fortunately the products were not damaged but it's really a shame ...
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Apolline L.
purchased on 05/12/2018
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3 /5
★★★☆☆
Package packaging that could be better in view of the price of the products and give samples.
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Camille L.
purchased on 05/12/2018
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3 /5
★★★☆☆
Received quickly and good product.
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Stella F.
purchased on 05/12/2018
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3 /5
★★★☆☆
There was a product to replace place I had to return the product to get the right one.
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Morgane R.
purchased on 05/12/2018
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3 /5
★★★☆☆
Shipping of the package fast, too bad the package was motivated open. Luckily the whole order was there.
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Chloe M.
purchased on 05/12/2018
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3 /5
★★★☆☆
I guess you have to do the mask several times to get a real result. For the moment the redness has subsided but my skin is now peeling to see over time.
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Maya R.
purchased on 04/12/2018
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3 /5
★★★☆☆
This product is effective for acne but I also have a lot of eczema and it has dried out my skin a lot.
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Romane C.
purchased on 25/11/2018
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3 /5
★★★☆☆
I received my soap two weeks after I ordered it, even though it said delivery within 72 hours on the site. But otherwise satisfied with the product
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Margaux I.
purchased on 23/11/2018
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3 /5
★★★☆☆
Very long order
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Touryack S.
purchased on 30/11/2018
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3 /5
★★★☆☆
Delivery much too long, but good product
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Emma F.
purchased on 23/11/2018
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2 /5
★★☆☆☆
Reception of the parcel 15 days after the order. The payment had been taken from my bank account. My order remained "in process" for 10 days without any response from the customer service although I asked them twice. It's a pity because the product is not bad.
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Marine C.
purchased on 23/11/2018
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3 /5
★★★☆☆
The order took a while to ship, I think they forgot about it.
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Mélody G.
purchased on 23/11/2018
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3 /5
★★★☆☆
The products look very good but the boxes containing the cream and the peel were torn open.
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Emilie G.
purchased on 02/12/2018
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3 /5
★★★☆☆
Delivery very long suremeny because of black friday but no response or information from customer service despite several emails and messages.
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Alexandra M.
purchased on 23/11/2018
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