9.3/10
★★★★★
based on 77340 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
I have received my order and it arrived barely a week after I placed it, so your logistics is working smoothly. Disappointed
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Michèle L.
purchased on 23/11/2018
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3 /5
★★★☆☆
My package was not delivered where I requested. I had to drive 25 km to pick it up when the delivery had to be made 200 m from my workplace.
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Marielle F.
purchased on 25/11/2018
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2 /5
★★☆☆☆
Living in arnage I had asked for the delivery in the post office of my town but the parcel arrived in a bakery in the mans.
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Amélie M.
purchased on 25/11/2018
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3 /5
★★★☆☆
Packaging in poor condition
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Caroline S.
purchased on 25/11/2018
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3 /5
★★★☆☆
Very long delay before receiving the product.
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Marine E.
purchased on 25/11/2018
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2 /5
★★☆☆☆
The goat's milk soap gave me pimples...
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Margot L.
purchased on 25/11/2018
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3 /5
★★★☆☆
Leaves a sensation of purity and softness but does not eliminate imperfections. To be seen in the long term.
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Clara P.
purchased on 23/11/2018
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3 /5
★★★☆☆
Parcel pending at the collection point because I was not present I would have preferred that the parcel be put back in my mailbox if it would have been possible.
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Ludivine M.
purchased on 26/11/2018
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3 /5
★★★☆☆
The texture of the soap and cream is great my skin is super soft but after 10 days of treatment in the morning and evening I still have my redness and rosacea spots I thought it was a pity !!!!
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Cathy B.
purchased on 25/11/2018
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3 /5
★★★☆☆
I have received my package, I just find that the boxes of products could be smaller (to avoid overpacking). And I'm in the middle of a test phase.
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Camille L.
purchased on 23/11/2018
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3 /5
★★★☆☆
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
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Alexina B.
purchased on 23/11/2018
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3 /5
★★★☆☆
The package had to be shipped the same day because the order was placed at 9am but given to the post office 2 days after so disappointed with the delivery service. Product whose effects are not yet visible after several uses
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Marion M.
purchased on 22/11/2018
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2 /5
★★☆☆☆
No change the product does not meet the described expectation.
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Anais C.
purchased on 25/06/2018
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2 /5
★★☆☆☆
Package still not shipped, waiting very, very, very long time
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Angélique F.
purchased on 25/06/2018
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2 /5
★★☆☆☆
The soap arrived very well but the precious cream is almost empty and was out of its box and leaked everywhere
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Nathalie T.
purchased on 22/11/2018
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3 /5
★★★☆☆
Right now I can't really tell the difference.
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Leslie M.
purchased on 23/11/2018
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3 /5
★★★☆☆
I received the package but just the cream is a bit creamy so when I apply it I feel it's a bit hard.
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Fatima A.
purchased on 21/11/2018
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3 /5
★★★☆☆
Your site is really good, nothing to say because everything is indicated. On the other hand the Colissimo partnership is to be watched. My package arrived half crushed. Luckily the products arrived intact! I'll send you pictures if you need them.
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Océane M.
purchased on 22/11/2018
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3 /5
★★★☆☆
Package damaged during delivery.
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Julie G.
purchased on 22/11/2018
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2 /5
★★☆☆☆
I sent an email for an order tracking I got no feedback!
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Kadili O.
purchased on 22/11/2018
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2 /5
★★☆☆☆
Titles Disappointed with my first order The body scrub arrived with packaging ripped and dented. I sent a photo to customer service no response. my order included another product that I wanted to offer for Christmas and I'm ashamed to give it away given the price I'm really disappointed and I would not advertise. a small commercial gesture would be welcome.
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Monique C.
purchased on 22/11/2018
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2 /5
★★☆☆☆
A broken item...
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Joannie B.
purchased on 23/11/2018
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3 /5
★★★☆☆
We haven't tried it yet, but I'm going to place another order for Christmas.
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Valérie B.
purchased on 23/11/2018
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3 /5
★★★☆☆
Very expensive for what it is.
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Inass B.
purchased on 22/11/2018
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2 /5
★★☆☆☆
Hello, I like bcp products, on the other hand the service after more than disappointing and unprofessional!! When I placed my first order I had a problem with one of the products, so I sent an email and then a phone call and then p'us News or solution !!!!! And for the second order I just received my soap which is full of blow !!!! Be well aware that it is for your products and certainly not for the after sales service whether by mail by phone or on Instagram!!!
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Eve D.
purchased on 23/11/2018
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3 /5
★★★☆☆
Bien
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Stephanie T.
purchased on 21/11/2018
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3 /5
★★★☆☆
Produces well. Good site. Catastrophic and unkind after-sales service.
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Joanne N.
purchased on 23/11/2018
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3 /5
★★★☆☆
2nd order and again I am not given my parcel number, you have to call for it. My second package was misplaced. Luckily found but if the products are fine, there is some progress expected in the delivery process. I was told by email that it had been shipped, but it was only given to the post office several days later, at my request!
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Maryam L.
purchased on 22/11/2018
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3 /5
★★★☆☆
I was supposed to receive my package within 48 hours and then it took 6 days. Otherwise, I use it every day since I received it, I can already see the difference....I expect a lot from it. Thank you
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Delphi D.
purchased on 21/11/2018
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3 /5
★★★☆☆
It took me more than 2 months to receive my order but someone took over my file after several calls and arranged everything.
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Lison P.
purchased on 31/07/2018
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