9.3/10
★★★★★
based on 79850 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

I would have liked to have small supports with the soaps

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Angèle G.
purchased on 29/05/2025
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3 /5
★★★☆☆

Unfortunately, my package was damaged during transport and a product is missing. I have now been instructed by customer service to wait, as you are in a legal dispute with the transport company. However, as a customer, I am not responsible for this and find it unacceptable that the missing product cannot simply be sent to me.

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Azra C.
purchased on 11/05/2025
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3 /5
★★★☆☆

The website for package tracking to Austria is somewhat unclear and the shipping costs are very high, especially considering that it takes more than a week for delivery.

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Nicola M.
purchased on 30/04/2025
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3 /5
★★★☆☆

The order has arrived well, BUT on one hand I find the small selection of payment options not nice ... since I do not have PayPal or a credit card myself ... and on the other hand the high shipping costs.

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Sandy H.
purchased on 26/04/2025
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2 /5
★★☆☆☆

If the goods would arrive, I could say more about it. I've been waiting for 2 weeks...

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Sarah P.
purchased on 27/04/2025
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3 /5
★★★☆☆

I do like the products, but the pump function of the day cream was defective. Very annoying for the price.

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Lisa-marie P.
purchased on 26/04/2025
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2 /5
★★☆☆☆

The outer packaging of the soap was damaged.

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Daniela B.
purchased on 14/04/2025
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3 /5
★★★☆☆

It's good.

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Isabel V.
purchased on 18/03/2025
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2 /5
★★☆☆☆

Unfortunately not satisfactory, the soap was unfortunately also broken

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Jasmina A.
purchased on 29/03/2025
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3 /5
★★★☆☆

Very satisfied with the product

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Zalifa M.
purchased on 30/03/2025
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3 /5
★★★☆☆

I am satisfied with my order, I was just a bit surprised by the smell of the goat milk soap, but I don't have enough experience yet to know if the products are effective.

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Sabine C.
purchased on 26/03/2025
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3 /5
★★★☆☆

Good product

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Agnès G.
purchased on 22/03/2025
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2 /5
★★☆☆☆

I love the products and have my daily routine. However, the pump mechanism for the precious cream is getting worse and worse! With this order, it doesn't work at all - very frustrating!

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Alina H.
purchased on 19/03/2025
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3 /5
★★★☆☆

It seems that I cannot tolerate the soap. I suddenly get pimples.

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Daniela K.
purchased on 17/03/2025
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2 /5
★★☆☆☆

Not satisfied with the products

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Sonia V.
purchased on 06/03/2025
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3 /5
★★★☆☆

Unfortunately, the package was not delivered to my home but was dropped off at a parcel shop. Since I was sick, I only got to pick up the package three days later. However, it was no longer at the parcel shop and was sent back.

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Olga S.
purchased on 22/02/2025
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3 /5
★★★☆☆

I am disappointed because I did not receive the right item. I ordered two soaps and received one soap and one hair mask. Otherwise, it was okay.

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Lindita S.
purchased on 20/02/2025
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3 /5
★★★☆☆

Super products but delivery time extremely long!

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Maureen S.
purchased on 19/02/2025
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3 /5
★★★☆☆

I haven't tried yet.

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Mélanie G.
purchased on 19/02/2025
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3 /5
★★★☆☆

Unfortunately, no home delivery! So I have to drive 20 km for a package! That's not acceptable!

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Edda B.
purchased on 20/02/2025
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2 /5
★★☆☆☆

At the time of my order, there was a promotion: buy 1 soap - get 2. Unfortunately, I only saw this after completing the purchase - frustrating!

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Ines Q.
purchased on 13/02/2025
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2 /5
★★☆☆☆

My daughter is getting irritated, red spots on her knuckles.

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Silke K.
purchased on 07/02/2025
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3 /5
★★★☆☆

Product ok but not revolutionary

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Helene L.
purchased on 27/01/2025
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2 /5
★★☆☆☆

I am very happy with the products I have bought so far. However, with my last order I didn't like the smell of one product and wanted to send it back and I still haven't heard back.

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Nicole D.
purchased on 28/01/2025
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3 /5
★★★☆☆

The brand is great but I paid 52€ for my order and I had to pay 30€ in customs fees.

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Gaëlle H.
purchased on 31/01/2025
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3 /5
★★★☆☆

I had already tested the oil-free creams, which I support very well, and to my great surprise I got red patches all over my face. I don't know if the composition has changed, but I had an instant allergic reaction.

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Manuela G.
purchased on 29/01/2025
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3 /5
★★★☆☆

Very long delivery times

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Voahary R.
purchased on 27/01/2025
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3 /5
★★★☆☆

Unfortunately, the soap stings my eyes extremely, even without direct eye contact. My skin is also very blemished since I started using the product, I hope this is just an initial aggravation and will get better.

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Nadine S.
purchased on 27/01/2025
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3 /5
★★★☆☆

Makes skin soft but very small 😓

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Nora B.
purchased on 29/01/2025
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3 /5
★★★☆☆

Products with an unnatural composition,, disappointed

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Patricia C.
purchased on 23/01/2025
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2 /5
★★☆☆☆

Product missing from the order (forgotten during preparation) instead of sending it back to me immediately...offer to buy a product so that it can be sent back to me...with a promotional code...

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Alexandra H.
purchased on 23/01/2025
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3 /5
★★★☆☆

Every other product of good quality

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Pascale C.
purchased on 08/01/2025
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3 /5
★★★☆☆

My oil-free cream is not liquid and is unusable 😅

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Mary-ann M.
purchased on 15/01/2025
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2 /5
★★☆☆☆

I did not receive my order in full, some products are missing and the worst thing is that I am asked to place a new order in order to receive what is missing in addition to a new purchase.

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Jenna O.
purchased on 09/01/2025
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3 /5
★★★☆☆

The scent is very pleasant, but the soap dries out my face.

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Daniela P.
purchased on 16/01/2025
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3 /5
★★★☆☆

Soap is too dry and stings the eyes

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Amira B.
purchased on 22/01/2025
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2 /5
★★☆☆☆

Delivery with DPD was a disaster.

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Iris P.
purchased on 20/01/2025
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2 /5
★★☆☆☆

I am half satisfied with my purchase...... I was able to take back my pin up secret soap which is top and the radiance booster soap 😊✨️ On the other hand I was enthusiastic about staying there cream without oil but the pump doesn't work....devoir deviser and take the cream with the stem 🙁😟 Would you have a solution? All in all I really like the brand and the products are topissimes

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Virginie B.
purchased on 17/01/2025
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2 /5
★★☆☆☆

The product is good, but the ordering process is really poor. The fact that nowadays the password used is sent unencrypted by e-mail is grossly negligent and should be punished!!!

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Peter H.
purchased on 14/01/2025
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3 /5
★★★☆☆

I chose so because if I remember (had several orders) the tracking was not so the burner but it was in the delivery time 🙂 so far I could not use the soap yet must still wait

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Evelyne B.
purchased on 11/01/2025
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