★★★★★
based on 79850 reviews published
Latest neutral customer reviews
I would have liked to have small supports with the soaps
Unfortunately, my package was damaged during transport and a product is missing. I have now been instructed by customer service to wait, as you are in a legal dispute with the transport company. However, as a customer, I am not responsible for this and find it unacceptable that the missing product cannot simply be sent to me.
The website for package tracking to Austria is somewhat unclear and the shipping costs are very high, especially considering that it takes more than a week for delivery.
The order has arrived well, BUT on one hand I find the small selection of payment options not nice ... since I do not have PayPal or a credit card myself ... and on the other hand the high shipping costs.
If the goods would arrive, I could say more about it. I've been waiting for 2 weeks...
I do like the products, but the pump function of the day cream was defective. Very annoying for the price.
The outer packaging of the soap was damaged.
It's good.
Unfortunately not satisfactory, the soap was unfortunately also broken
Very satisfied with the product
I am satisfied with my order, I was just a bit surprised by the smell of the goat milk soap, but I don't have enough experience yet to know if the products are effective.
Good product
I love the products and have my daily routine. However, the pump mechanism for the precious cream is getting worse and worse! With this order, it doesn't work at all - very frustrating!
It seems that I cannot tolerate the soap. I suddenly get pimples.
Not satisfied with the products
Unfortunately, the package was not delivered to my home but was dropped off at a parcel shop. Since I was sick, I only got to pick up the package three days later. However, it was no longer at the parcel shop and was sent back.
I am disappointed because I did not receive the right item. I ordered two soaps and received one soap and one hair mask. Otherwise, it was okay.
Super products but delivery time extremely long!
I haven't tried yet.
Unfortunately, no home delivery! So I have to drive 20 km for a package! That's not acceptable!
At the time of my order, there was a promotion: buy 1 soap - get 2. Unfortunately, I only saw this after completing the purchase - frustrating!
My daughter is getting irritated, red spots on her knuckles.
Product ok but not revolutionary
I am very happy with the products I have bought so far. However, with my last order I didn't like the smell of one product and wanted to send it back and I still haven't heard back.
The brand is great but I paid 52€ for my order and I had to pay 30€ in customs fees.
I had already tested the oil-free creams, which I support very well, and to my great surprise I got red patches all over my face. I don't know if the composition has changed, but I had an instant allergic reaction.
Very long delivery times
Unfortunately, the soap stings my eyes extremely, even without direct eye contact. My skin is also very blemished since I started using the product, I hope this is just an initial aggravation and will get better.
Makes skin soft but very small 😓
Products with an unnatural composition,, disappointed
Product missing from the order (forgotten during preparation) instead of sending it back to me immediately...offer to buy a product so that it can be sent back to me...with a promotional code...
Every other product of good quality
My oil-free cream is not liquid and is unusable 😅
I did not receive my order in full, some products are missing and the worst thing is that I am asked to place a new order in order to receive what is missing in addition to a new purchase.
The scent is very pleasant, but the soap dries out my face.
Soap is too dry and stings the eyes
Delivery with DPD was a disaster.
I am half satisfied with my purchase...... I was able to take back my pin up secret soap which is top and the radiance booster soap 😊✨️ On the other hand I was enthusiastic about staying there cream without oil but the pump doesn't work....devoir deviser and take the cream with the stem 🙁😟 Would you have a solution? All in all I really like the brand and the products are topissimes
The product is good, but the ordering process is really poor. The fact that nowadays the password used is sent unencrypted by e-mail is grossly negligent and should be punished!!!
I chose so because if I remember (had several orders) the tracking was not so the burner but it was in the delivery time 🙂 so far I could not use the soap yet must still wait