★★★★★
based on 78805 reviews published
Latest neutral customer reviews
Good products but transport galere... At first lost then found all damaged.....
Hello, too much packaging I do not find useful to put boxes.
I received my package but with some products missing and one product not ordered. Error of the services of Pin Up Secret. Instead of sending me back the missing products, Pin Up Secret gives me a promo code at -50% to buy back the missing products under the pretext that I keep the extra product delivered by (their) mistake! I find this rather un-commercial and does not encourage me to place new orders with them when I had already placed many orders.
Order not received on time Lost between sender and receiver Need to claim No commercial gesture
I love the oil free cream as a product but I don't like your name (asshole) your designs (the new one is so boring) and finally, the worst: your packaging! the old glass one was impossible to finish and this one is the same except that you can't see anything... at the exorbitant price of the products we would like not to lose a drop. Hopefully these reviews are not just marketing and serve a purpose.
It is impossible for me to give a negative or positive opinion, I have only been using the goat's milk soap for a few days. I am waiting for the results
I asked for a delivery in 72 and I put a week between the order and the reception, I am a little disappointed
I would have given much more but in my package the brush was missing, knowing that I had ordered it
I just started it I can't give my opinion yet
After reading all the comments and receiving the order, I find that the products are not at the top ... A lot of pimples appeared....
Chaotic delivery, tracking of the delivery leaving something to be desired and I had to look for where my package was delivered when it was scheduled for home delivery. However, the item is as described and more than well packaged (even too much).
No change since I started using it, I even had two allergic skin reactions but I'm not sure if that's it. I continued to use it but I still have my pimples...
I have the impression that the soap has changed, it is less effective than before
Good products, too bad the order is FILLED with plastic! Please in 2022 there are other more environmentally friendly ways. For this reason I will not order again even though I like your products.
Very good product but delivery problem, I ordered a box for Mother's Day, I received it 15 days later because there was a bug in the registration of my order, I was charged the amount 48 hours later, while my order has never been registered and therefore not prepared or shipped. Difficult to reach the sav (1 week). Very fast on the other hand once the problem taken into account.
For sensitive skin the mask heats the skin not great and only 1 cleaning per day or every 2 days is enough otherwise dry skin
Forgot to ship my order, once received error on the products, still waiting for the promised promo code being created
Problem when placing the order. Following a complaint, quick return, but long delivery time thereafter.
I did not receive all the creams. I am disappointed. Otherwise the quality of the products is great!
I like the soap, but I don't like the cream at all. Once I put it on, after a few hours my skin starts to pull.
Site can be improved. But very reactive team
Order received quickly
Order not validated at the beginning while payment ticket received by mail. Problem quickly solved. The soap is great and smells very good but the scrub doesn't smell like a toxic chemical smell of wall paint.
I am starting my routine, for the moment the smell and the containers suit me perfectly
Very happy with the soap, but the cream dries out my facial skin
I had to contact customer service twice because : - my order was paid but not taken into account on the website. - I finally received my order but it was incomplete. Fortunately the customer service is reactive.
Fast and efficient order ! Mixed opinion on the products, I only recommend the soap (the oil-free cream and a mask ordered previously are very badly rated on Yuka: endocrine disruptors and even carcinogenic potential ..... pity!)
Not enough hindsight for the moment and besides it was to make a gift to my daughter, so I can't tell you for the moment.
I am not convinced of the products. I have a lot of pimples since. We will see with time if it is effective. The product smells good and is pleasant to handle
Deceived on an order my vouchers
Since 2 weeks I use it no change we will see afterwards
Hello I am very disappointed with the new tinted bottle instead of transparent because you can't see what's left as product.
Very long delivery and no gesture for the customer when it should arrive after 72 hours
I ordered 3 products Two unusable Flask too rigid to make anything come out And broken pump in a cream so really super disappointed! Still waiting for a solution
Promo code used shanna 40 and a soap offered reduction made but no soap offered more I find that the cream does not have the same smell as before
I have the cream bottle without oil the cream is hard impossible to pump out the cream
So the first day of use everything goes well, I have a soft skin, but the following days I started to catch pimples while I NEVER had any! I had bought the goat milk soap because I had heard that it tightens the pores of the skin, and I find myself with a lot of pimples, knowing that I have never had pimples I am really very disappointed
After using the products I bought, I developed a lot of pimples that I didn't have at all before. My skin was very itchy when I applied them. I do not recommend pin up secret products.
Tested only for 1 week, so not a lot of results. Smoother skin texture and no more change in the pimples than that. To be seen in the long term
Disappointed, it was a year that I ordered this cream, perfect texture, usual smell and there since the change of the pot, the smell is not the same, the texture is not so fine. I am disappointed ...