/10
★★★★★
based on 77342 reviews published
★★★★★
based on 77342 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The soap smells too intensely of lavender for me. I also find it difficult to handle because it is so thick. In addition, the shipping is totally inconvenient for me. To a packing station or something like that. I can't yet say exactly how the soap will affect my skin. I haven't used it long enough for that. Nevertheless, I would rather order somewhere else than from Pinup Secret. I wasn't convinced by it.
Elisabeth M.
purchased on 24/12/2024
Translated review
1
/5
★☆☆☆☆
I have not received the goods
Sandra K.
purchased on 18/12/2024
Translated review
1
/5
★☆☆☆☆
My package has still not arrived and I find the delivery time very long so far!
Gina G.
purchased on 22/12/2024
Translated review
1
/5
★☆☆☆☆
I have not received any goods to date and have already paid via Paypal. I ordered the goods on 23.12. and up to 6.1. still no goods have arrived!
Marina T.
purchased on 23/12/2024
Translated review
1
/5
★☆☆☆☆
I ordered on 18.12.24 and my goods still haven't arrived on 04.01.2025
Jihan W.
purchased on 18/12/2024
Translated review
1
/5
★☆☆☆☆
I still haven't received my order after almost 2 weeks.
Lea-marie A.
purchased on 18/12/2024
Translated review
1
/5
★☆☆☆☆
Goods do not even arrive
Helena G.
purchased on 16/12/2024
Translated review
1
/5
★☆☆☆☆
Mode Markt Adler no longer has dpd as a carrier and I now have to look for my parcel
Candiano M.
purchased on 16/12/2024
Translated review
1
/5
★☆☆☆☆
I have not received the order
Carmen J.
purchased on 15/12/2024
Translated review
1
/5
★☆☆☆☆
Poor customer service
Isabelle T.
purchased on 14/12/2024
Translated review
1
/5
★☆☆☆☆
The product smells very strong and unpleasant, I disposed of the goat's milk mask. Too bad
Sandra W.
purchased on 05/12/2024
Translated review
1
/5
★☆☆☆☆
Unfortunately not, my order for 2 goat's milk soaps has still not arrived. Ordered on 07.12.
Diler B.
purchased on 07/12/2024
Translated review
1
/5
★☆☆☆☆
Unfortunately, it arrived half-spoiled
Matl L.
purchased on 03/12/2024
Translated review
1
/5
★☆☆☆☆
I can't say what the product is like, but it took 17 days from payment to delivery. Was supposed to be a birthday present, which it no longer is. The customer service was also a disaster as there were no answers to my questions! I won't be ordering from here again
Jenni M.
purchased on 03/12/2024
Translated review
1
/5
★☆☆☆☆
Too long delivery time and not delivered to the delivery address, special band a store. Never again
Ramona R.
purchased on 29/11/2024
Translated review
1
/5
★☆☆☆☆
I still haven't received my order...
Nicole R.
purchased on 03/12/2024
Translated review
1
/5
★☆☆☆☆
More than two weeks delivery time and that also to a parcel store...
Doris H.
purchased on 03/12/2024
Translated review
1
/5
★☆☆☆☆
Shipping takes forever and I can't say anything about the product yet... because of the shipping 1 star
Janine W.
purchased on 01/12/2024
Translated review
1
/5
★☆☆☆☆
Disappointed with the quality of my soap, which is not the same as usual, even though I've been using it for years.
Amandine G.
purchased on 29/11/2024
Translated review
1
/5
★☆☆☆☆
I found blood inside the delivery box and blood on the packaging of a product.
Lydzia J.
purchased on 01/12/2024
Translated review
1
/5
★☆☆☆☆
Well
Janine T.
purchased on 03/12/2024
Translated review
1
/5
★☆☆☆☆
I have not received my parcel
Natacha G.
purchased on 29/11/2024
Translated review
1
/5
★☆☆☆☆
I received a cream and the pump doesn't work
Solène F.
purchased on 01/12/2024
Translated review
1
/5
★☆☆☆☆
I've been hearing about pin up secret products for a long time now, and I was expecting an almost miraculous product... But it wasn't the case, the cleansing soap, I'm a bit disappointed by the smell and it dries out the skin a lot for me and the turmeric mask, I used it only once and it burned me, very unpleasant sensation of heating after 2 minutes and several hours after removing the mask and rinsing well and a few days later I peed, sign of "burn" I would not recommend!
Marjorie B.
purchased on 30/11/2024
Translated review
1
/5
★☆☆☆☆
After receiving my order, I threw the box away thinking it was complete. When I took stock, I realized that two products were missing. Because I didn't take any photos of my parcel, which I opened, I can't get any satisfaction. I don't see why I have to send a photo of an opened parcel. This company's vietn mistake.
Vanessa G.
purchased on 28/11/2024
Translated review
1
/5
★☆☆☆☆
I have not received my parcel
Anais S.
purchased on 28/11/2024
Translated review
1
/5
★☆☆☆☆
Still nothing received
Adrianne L.
purchased on 27/11/2024
Translated review
1
/5
★☆☆☆☆
I still haven't received a parcel for 3 weeks.
Catherine E.
purchased on 27/11/2024
Translated review
1
/5
★☆☆☆☆
Very satisfied!
Valérie C.
purchased on 20/11/2024
Translated review
1
/5
★☆☆☆☆
I have not received my package!
Selina K.
purchased on 25/11/2024
Translated review