★★★★★
based on 79008 reviews published
Latest negative customer reviews
I placed my order 15 days ago and I still haven't received my parcel.
I did not receive the order obviously lost package
I still haven't received my order
Not at all satisfied with the products, my skin is completely dry, with lots of pimples, so I wouldn't recommend these products.
I have received an incomplete parcel
My order never arrived! I received a message that the package will arrive at the parcel store but I never received a confirmation and I don't know where the package is. I already placed the order on 25.01..
Customer service very unfriendly. Just sends standard answers. Does not respond to questions.
ZERO stars from me unfortunately. I would love to get my money back because my skin is much worse than before! Not only more blemishes but also dry, flaky skin that didn't exist before! Absolutely not worth the money.
I have not received my order
I received my order and I am satisfied. I will recommend it soon. Yours faithfully
Order received 1 month later because my package was lost except that upon receipt of my second shipment I also received the 1st and of course I was asked to return it or pay for it.
I'm told that delivery is free, but as soon as I receive my parcel I have to pay a fee. It's not cool not to warn your customers.
I have not received my.order, it has been returned to you following the leave of the drop-off point, what can I do?
Very satisfied
Many delays
Delivery took far too long
I didn't order anything! It's all nonsense! It's a scam! I get charged and on top of that a parcel that I never came to pick up! And I don't know how someone could have picked up a parcel in my name without my ID and receive an e-mail about how my order went? It's a scam!
Disaster! My order from 10.01. was paid for with PayPal and to date nothing has arrived. The only reaction so far has been to ask the parcel service for a follow-up! Once and never again, this is fraud!!!
I'm sorry but I'm very disappointed by the turmeric soap... I use the white one and have never had any problems, but the orange one was a disaster 🤦♀️ Once I used it, a few hours after a skin reaction, I got red pimples all over my face... Around the eyes etc. So being pregnant, I panicked and went to the emergency room to be reassured.
My package is missing a product
I have never had such bad skin after using it a few times 🙁
Parcel not received because of a wrong relay point.
Soap burns the face
Always satisfied so far, but not this time. After 4 weeks, the goods have still not arrived
I never received my parcel
Burns under the skin! First degree excruciating pain for 48 hours to the point of going to the emergency room and it was not allergies but the toxic and carcinogenic components of the product.
Goods have not yet arrived
Delivery is a disaster. My delivery has still not arrived. I love the products, but I am totally put off by the delivery time.
The order was not sent to the delivery address I specified! Customer service is completely incompetent. I am still waiting for my parcel to be delivered to the correct border parcel address as stated.
I ordered almost 3 weeks ago and have still not received my package. After several exchanges with customer service, nothing has happened. I am only ever told that I have to wait and that everything is being processed. What a shame as I paid via Paypal and really wanted to try the products.
I received the wrong product and have to pay the return costs myself.
My order never arrived!
The tube arrived defective
Order not received
Delivery takes forever
Order not received
It would be great if the product was delivered to your home and not to a parcel store. And that you can choose which parcel delivery company you want, as I personally always have problems with DPD
My order has not arrived
The soap smells too intensely of lavender for me. I also find it difficult to handle because it is so thick. In addition, the shipping is totally inconvenient for me. To a packing station or something like that. I can't yet say exactly how the soap will affect my skin. I haven't used it long enough for that. Nevertheless, I would rather order somewhere else than from Pinup Secret. I wasn't convinced by it.
I have not received the goods