/10
★★★★★
based on 76866 reviews published
★★★★★
based on 76866 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Customer service and Instagram unprofessional and I was blocked. Shipment was sent way too late and never arrived. Was threatened with a lawyer. A pure disaster.
Dina G.
purchased on 04/11/2024
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1
/5
★☆☆☆☆
I received the wrong product and the wrong product was a cheaper product !!!!
Laurie T.
purchased on 18/11/2024
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1
/5
★☆☆☆☆
I regret having ordered! I am missing a jar of precious cream and moreover I received the jar of cream without oil empty and taped tel a tester! I'm outraged that the after-sales service did nothing because the weight of the package was taken by the carrier!
Saliha A.
purchased on 18/11/2024
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1
/5
★☆☆☆☆
Oil-free cream pumps don't work
Marie C.
purchased on 16/11/2024
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1
/5
★☆☆☆☆
Zero satisfaction, this will be my last purchase from you, I placed an order more than 2 weeks ago and so far I have not received my package.
Khouloud B.
purchased on 17/11/2024
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1
/5
★☆☆☆☆
Package not received litigation opened but still nothing for a second order disappointed
Typhanie R.
purchased on 15/11/2024
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1
/5
★☆☆☆☆
The products burn my face and my skin and I have even more pimples.
Alison P.
purchased on 18/11/2024
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1
/5
★☆☆☆☆
No stars, more than dissatisfied! I complained and only got an email back telling me how to use the scrub ! Peeling is extremely bad and bites into the facial hair!
Johannaanne A.
purchased on 14/11/2024
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1
/5
★☆☆☆☆
The package did not arrive and I still have not received my money back
Julia K.
purchased on 18/09/2024
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1
/5
★☆☆☆☆
Never arrived
Lorena S.
purchased on 20/10/2024
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1
/5
★☆☆☆☆
Shipping took over 10 days which is too long
Steffen S.
purchased on 31/10/2024
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1
/5
★☆☆☆☆
2 wrong items received, after returning the wrong items still not received the correct goods, support slow, you have to keep asking for information yourself
Stefanie D.
purchased on 26/09/2024
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1
/5
★☆☆☆☆
Since I have ordered and the order is completely somewhere else and I have not gotten my money back I am not satisfied because I have given the address correctly and you have sent it wrong.
Sandra Z.
purchased on 27/10/2024
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1
/5
★☆☆☆☆
Unfortunately I had to wait a very long time for my order, which I found disappointing, I needed some things urgently.
Bianka M.
purchased on 24/10/2024
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1
/5
★☆☆☆☆
Bad customer focus
Tina K.
purchased on 26/10/2024
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1
/5
★☆☆☆☆
Unfortunately, the products do not deliver what was promised. My son still has spots and gets new ones.
Olesen N.
purchased on 22/10/2024
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1
/5
★☆☆☆☆
Parcel has not arrived and several weeks have passed in the meantime
Vanessa C.
purchased on 23/10/2024
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1
/5
★☆☆☆☆
25.10. ordered and paid... Today, 09.11. still no goods received.
Nadine K.
purchased on 25/10/2024
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1
/5
★☆☆☆☆
I think it's mean, because I ordered on 22.10.2024 and only received an email 2 weeks later that part of my order was not available. And I still have to wait at least until probably 15.11.
Lena S.
purchased on 22/10/2024
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1
/5
★☆☆☆☆
Goods not received to date. Ordered on 26.09.2024. No response to inquiries.
Martina R.
purchased on 26/09/2024
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1
/5
★☆☆☆☆
Unfortunately I have not received my complete order, one part is missing (goat's milk soap)
Lea M.
purchased on 22/10/2024
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1
/5
★☆☆☆☆
Product smells very unpleasant
Tiara G.
purchased on 22/10/2024
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1
/5
★☆☆☆☆
Unfortunately I can't tolerate the goat's milk soap and the money was wasted 🙁
Sabrina W.
purchased on 21/10/2024
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1
/5
★☆☆☆☆
0 stars
Sabrina A.
purchased on 02/08/2024
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1
/5
★☆☆☆☆
I am very disappointed with the scrub I ordered. It is terrible.
Charlotte S.
purchased on 01/10/2024
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1
/5
★☆☆☆☆
I still haven't received my goods today. I'm angry!!!!
Vicky E.
purchased on 28/09/2024
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1
/5
★☆☆☆☆
My order has still not arrived
Jessica R.
purchased on 30/09/2024
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1
/5
★☆☆☆☆
Parcel was delivered to a parcel store that no longer exists.
Senta F.
purchased on 30/09/2024
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1
/5
★☆☆☆☆
Shipping is very slow, I still haven't received my order after more than two weeks. That's a shame, especially as I'm going on vacation in two days.
Dorothee B.
purchased on 27/09/2024
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1
/5
★☆☆☆☆
I have not received the goods even after 2 weeks and the shipping company is also not clear where and when a pickup is possible
Alesso B.
purchased on 26/09/2024
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