9.3/10
★★★★★
based on 79023 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Disappointed

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Tinhinane D.
purchased on 05/04/2019
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1 /5
★☆☆☆☆

The product burned the skin on my face...

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Aurelie B.
purchased on 04/04/2019
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1 /5
★☆☆☆☆

Trop cher

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Sabrine F.
purchased on 02/04/2019
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1 /5
★☆☆☆☆

Brûle ma Peau

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Fatna H.
purchased on 31/03/2019
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1 /5
★☆☆☆☆

No advice on how to use the product, the horrible packaging at the price we pay I won't recommend it anymore.

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Kevser K.
purchased on 31/03/2019
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1 /5
★☆☆☆☆

Not commercial

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Delphine M.
purchased on 28/03/2019
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1 /5
★☆☆☆☆

From the goat's milk soap I've had a lot of pimples on my forehead, I wouldn't recommend it.

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Melissa D.
purchased on 28/03/2019
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1 /5
★☆☆☆☆

Very disappointed, package arrived intact but one of the products or the inner box is torn off as if it had already been removed from its packaging and used . After-sales service bogus answer to my mail and ignore my second one. Unacceptable in view of the price of the purchased product

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Sandra L.
purchased on 15/03/2019
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1 /5
★☆☆☆☆

All right.

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Laurie V.
purchased on 26/03/2019
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1 /5
★☆☆☆☆

I'm really disappointed with my purchase since 2 weeks I've been using it and it gives me pimples all over my face.

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Sanae Y.
purchased on 19/03/2019
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1 /5
★☆☆☆☆

RAS PARFAIT

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Bruno B.
purchased on 19/03/2019
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1 /5
★☆☆☆☆

I put only one star because I ordered two products and only received one and pin up secret did nothing because for them everything was sent. It's unacceptable to pay for a product and not get it - it's called theft. I am a regular customer of this site and this is the first time I have encountered a problem and nothing has been done so that I can take advantage of this new product. What a shame!

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Fatiha L.
purchased on 18/03/2019
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1 /5
★☆☆☆☆

I was delighted with the product but extremely disappointed with the delivery. I was delivered to the wrong relay point (knowing that I had modified it at the time of my order) Disappointing!

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Mathilde G.
purchased on 18/03/2019
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1 /5
★☆☆☆☆

I got my soap super fast, that was the only good thing unfortunately, ... First of all what a shame to call the soap "goat's milk soap" when there's a chouya in it,... the more it's the tea tree ect,... So I was expecting a sweet smell,... I missed it. Anyway, it doesn't stop me, I start to use soap,... result of the count, my hand is dry from one day to the next, and the worst thing is my under eyes completely irritated! Knowing that I obviously avoided the contour of my eyes,... my dark circles were all red, very irritated, it it itched and I was peeling! As if I had eczema,... I kept on using the soap... you never know, maybe it's not that,... except that it got worse! I had to stop it and go to the pharmacy and ask for an antibiotic cream,... I haven't used it for 8-9 days now and my under eye is still very dry, whereas before it wasn't,... Thanks Pinup Secret! Even with the -30%, this soap is still much too expensive and to get the same results,... no thanks!

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Olivia D.
purchased on 18/03/2019
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1 /5
★☆☆☆☆

I still have not received my order after 2 weeks.

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Aurelie A.
purchased on 15/03/2019
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1 /5
★☆☆☆☆

I have been deducted twice from the amount of my order and since I asked for a refund of the overpayment I have no more news.

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Perrine D.
purchased on 10/03/2019
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1 /5
★☆☆☆☆

The products are unfortunately not hypoallergenic, especially the soap that caused me allergic reactions, very disappointed with the price.

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Yolanda A.
purchased on 23/02/2019
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1 /5
★☆☆☆☆

Product not adapted to my skin.

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Ambre B.
purchased on 13/03/2019
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1 /5
★☆☆☆☆

Package not received!

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Mélissa P.
purchased on 14/03/2019
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1 /5
★☆☆☆☆

I have received my order one month after with a missing product customer service leaves something to be desired if we do not panic to ask where is our order nobody warns you it is deguelasse since the price we put in Very disappointed I do not recommend it

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Sabrina M.
purchased on 13/03/2019
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1 /5
★☆☆☆☆

Unfortunately, it burned my skin

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Maxine B.
purchased on 13/03/2019
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1 /5
★☆☆☆☆

Nul

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Ariane C.
purchased on 12/03/2019
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1 /5
★☆☆☆☆

Customer service to shit, sent to the wrong parcel relay for the second time and no response from the after-sales service. I don't recommend it at all.

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Chloé D.
purchased on 12/03/2019
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1 /5
★☆☆☆☆

Scam! Unprofessional! I received only one product out of two! You didn't want to know anything so you're scammers !!! No more orders from you !!! Bye

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Aurélien C.
purchased on 11/03/2019
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1 /5
★☆☆☆☆

Soap is absolutely nothing exceptional for its price. Really don't be fooled by people who are paid to sell anything and everything...

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Amanda A.
purchased on 07/03/2019
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1 /5
★☆☆☆☆

I had ordered and been taken from two soaps and I only received one which was sent back to me after I complained, but that's not professional.

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Juhaina A.
purchased on 06/03/2019
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1 /5
★☆☆☆☆

Unfavourable product

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Samira H.
purchased on 06/03/2019
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1 /5
★☆☆☆☆

Mediocre, following the use of the products of the rednesses, full of buttons and imperfections appeared my skin is really horrible Moreover my skin was well with just a small button under the lips Without forgetting the skin which tugs I do not validate of the tt Knowing I price products I am very very very disappointed

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Anissa N.
purchased on 06/03/2019
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1 /5
★☆☆☆☆

I had asked to have my package delivered to the post office in my village but finally it arrived at a post office located more than 30 min from my home ..... Mail sent to customer service but still no response. it is inadmissible !!!!!!!!!

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Maud V.
purchased on 05/03/2019
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1 /5
★☆☆☆☆

Product without any effect! Very disappointed

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Alycia B.
purchased on 04/03/2019
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1 /5
★☆☆☆☆

Bof

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Alice B.
purchased on 01/03/2019
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1 /5
★☆☆☆☆

ATTENTION Hello. I was charged to my account but never received my package as the shipping status was marked as delivered. And moreover they do not want to reimburse me or send me back the order... it's theft...

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Julie P.
purchased on 05/03/2019
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1 /5
★☆☆☆☆

I haven't received all of my products!

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Marion U.
purchased on 03/03/2019
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1 /5
★☆☆☆☆

Ineffective.

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Florian L.
purchased on 02/03/2019
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1 /5
★☆☆☆☆

Nul

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Betul Y.
purchased on 01/03/2019
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1 /5
★☆☆☆☆

I saw no results between the before / after totally disappointed.

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Cydel P.
purchased on 23/01/2019
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1 /5
★☆☆☆☆

Nul

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Christella T.
purchased on 25/02/2019
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1 /5
★☆☆☆☆

Wrong product, 3 months before a response from the S.A.V., burn on the face because of the soap. To avoid

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Coralie S.
purchased on 09/12/2018
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1 /5
★☆☆☆☆

Bad communication for the arrival of the package. We do not choose the relay point, and the address of the relay point is very badly indicated (not the same address on the message received on the mailbox as on the SMS

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Lise L.
purchased on 01/03/2019
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1 /5
★☆☆☆☆

I have received all items in my order in two shipments just as you stated. Number unreachable . I hope to be at least pleased with the product when I receive it Lol!

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Meryl E.
purchased on 26/02/2019
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