/10
★★★★★
based on 77342 reviews published
★★★★★
based on 77342 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I have never received my package, the post office I can not find, I want the return of my package or refund.
Melanie A.
purchased on 30/10/2019
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1
/5
★☆☆☆☆
Nul
Meriem S.
purchased on 29/10/2019
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1
/5
★☆☆☆☆
No after-sales service ! Damaged parcels, stolen products, no commercial gesture!! For the exorbitant prices applied it is inadmissible! TO BOYCOTER !!! Products known thanks to all these influences that make the publicity !!! You can find goat's milk soaps at no more than 7e for healthier !
Karine T.
purchased on 27/10/2019
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1
/5
★☆☆☆☆
No change I put the price for nothing Cans
Jasmine C.
purchased on 29/10/2019
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1
/5
★☆☆☆☆
Hello, disappointed because the pump of my cream is not working ...
Khadija B.
purchased on 25/10/2019
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1
/5
★☆☆☆☆
Goat's milk and cream soap without oil ordered twice. The first time it took forever for the package to arrive. Customer service is not responsive. The second time, the quality of the pump through which the cream comes out leaves something to be desired because to get the right amount of cream I have to press for a long time. These are good products but unfortunately if you are not an instagrameuse you are not entitled to the same quality service what a pity! I recommend the products, but only if the people who work at pinup manage the customer side better.
Amale R.
purchased on 26/10/2019
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1
/5
★☆☆☆☆
The order arrived well, I had ordered a cream, a soap and an exfoliant. Alas, after only two days of use, I had a lot of small pimples on my face, my skin became very dry (I have a very oily skin), in short, a catastrophe. I contacted the Pinup Secret service (on the plus side, they are very reactive) and I was told that this was completely normal because the soap has the property of bringing out all the impurities in order to eliminate them, but honestly I don't want to continue. However, my sister uses these products and she did not have the same reactions as me. This is why I am only given one star. I think it varies according to skin type.
Dienabou K.
purchased on 19/10/2019
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1
/5
★☆☆☆☆
No change in my skin.
Leila A.
purchased on 17/10/2019
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1
/5
★☆☆☆☆
Impossible to go out with cream because it's too thick !!! Scam
Coralie M.
purchased on 25/10/2019
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1
/5
★☆☆☆☆
After several months of use I was forced to stop. My skin is 100 times better since I stopped using it!! To run away!!
Eva P.
purchased on 16/07/2019
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1
/5
★☆☆☆☆
Very bad allergy product after 3 days
Adeline H.
purchased on 24/10/2019
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1
/5
★☆☆☆☆
I have been debited twice with different amounts when I ordered a single product, due to a payment error.
Julie C.
purchased on 23/10/2019
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1
/5
★☆☆☆☆
I don't find the product miraculous as promised I find I get more pimples and for the product I paid for I am not satisfied.
Sarah C.
purchased on 20/10/2019
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1
/5
★☆☆☆☆
There is no difference and it is already 11 days that the product is in use. The influencers who advertise already have beautiful skin do skin care all the time and scam people.
Aïcha O.
purchased on 22/10/2019
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1
/5
★☆☆☆☆
There was a bug with the payment. I was debited 3 times, not received my order. Finally it is by filing a complaint that everything could be corrected and that I received and was reimbursed.
Christine A.
purchased on 19/10/2019
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1
/5
★☆☆☆☆
I had to pick up my parcel at the post office because the idiot postman did not put it in my mailbox, even though it's a soap in the hole where we can put the letters and I paid for the delivery for nothing.
Kelly A.
purchased on 22/10/2019
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1
/5
★☆☆☆☆
I am very disappointed indeed I received my oil-free cream and I can't use it because the pusher system doesn't work!
Brunet B.
purchased on 20/10/2019
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1
/5
★☆☆☆☆
Soap to arrive all deformed and I paid a delivery I was Absent at my home the package was small but in summer Drop off at a post office, so I pay a delivery for nothing. Consternant the product buttons came out as well as dry patches never seen that before. LB
Linda B.
purchased on 18/10/2019
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1
/5
★☆☆☆☆
Side effects felt after 3 days of use.
Soner Y.
purchased on 15/10/2019
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1
/5
★☆☆☆☆
Frankly disappointed that it had damaged my hair ? I'm already a week into it I'm disgusted.
Hamda A.
purchased on 16/10/2019
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1
/5
★☆☆☆☆
It's been a week and a half that I've been testing the oil-free pack for oily skin and I have a lot of pimples on top of the ones I already had and I don't see any improvement my blemishes are still there and I feel vrm bad.
Besma A.
purchased on 14/10/2019
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1
/5
★☆☆☆☆
Nul
Chevalier M.
purchased on 11/10/2019
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1
/5
★☆☆☆☆
Very disappointed with the services ! I am still waiting for my products, after multiple follow-ups with customer service (call, mail), I have no returns !
Gaëlle G.
purchased on 04/10/2019
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1
/5
★☆☆☆☆
I don't like the smell at all!
Sabrina M.
purchased on 08/10/2019
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1
/5
★☆☆☆☆
Redness, pimples and dry skin
Lea V.
purchased on 09/10/2019
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1
/5
★☆☆☆☆
I didn't get anything
Lorena G.
purchased on 02/10/2019
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1
/5
★☆☆☆☆
Order not received much problem to get it refunded and nobody on the phone who does not care about our problems very displeased
Veronique F.
purchased on 09/10/2019
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1
/5
★☆☆☆☆
I deeply regret my purchase
Karyn C.
purchased on 08/10/2019
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1
/5
★☆☆☆☆
Very, very disappointed I got a pimple patch on my face very, very disappointed?
Ophélie G.
purchased on 08/10/2019
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1
/5
★☆☆☆☆
Delivery time too long order placed October 4, received October 17... Mail sent to customer service I'm still waiting for a response ... last purchase!!!!
Clemence D.
purchased on 02/10/2019
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