★★★★★
based on 80607 reviews published
Latest neutral customer reviews
Order placed on the 21st and still nothing! That's rubbish! Not even a mail or a sms it's me who has to phone pin up secret to know where my order is, it's crazy ....
Very long parcel to receive. It's been 10 days that I've been waiting to ship on the 21st, it's the 31st.
Easy to use but the site often has technical bugs
I have not received my order since I placed it on May 23rd a little overdue.
The soap mask has a great scent, the only positive scent
Very good products but very bad packaging. My soap arrived all dented...
I didn't sign myself. The mailman did.
I still haven't had any results after 10 days of treatment but I'm patient because I know that results don't come very quickly like this. Otherwise smell + very pleasant aspect !
I find it too expensive for what it is!
Good quality product and fast delivery. However, during delivery the soap was not properly protected. Bubble wrap but soap dented on all sides. Not great to offer unfortunately...
Fast shipping, however there is no email to confirm the order nor is there a tracking number which worried me a bit at first.
Smell too strong, drying cream, pimples normally absent ... disappointed.
I don't see any difference ey4 my skin
I can't tell the difference. Can this goat's milk soap fight microcyst?
No message to notify me when the package arrives at the drop-off point.
Rather good product my skin is soft and less oily but having a reactive skin and tendency to eczema in the cheeks, I see no improvement on the contrary my cheeks are full of small red pimples. But it's still a good product for the T-zone.
Red patch on the face skin that has become very dry irritated disappointed
Product well received, despite the fact that the package did not arrive at the place for which I had paid for it to arrive. Satisfied overall
The goat's milk mask dried out my skin a lot, and it didn't work much on my acne.
No email/sms to find out if the package is gone. No way to track the package. No indication of delivery times.
It doesn't have an immediate effect as indicated on the site I use it for about 1 week but I don't see any improvement.
The package arrived safely. However I had asked when I ordered if it was possible to have a small transport bag or a box to take it on holiday/weekend. And I had no return.
The delivery times were not respected.
Open bottle in the package
When I use it, it gives me pimples.
My daughter has been using the soap and cream for a month and a half now and there is no obvious difference on her pimples, so already the soap is much too expensive for the result. Disappointed by the publicity made around it by the bloggers.
At the moment I'm not too satisfied because I've had pimples. I'm continuing for the moment because it might be normal.
Soap with a pleasant top texture very soft and natural . On the other hand for the face creams very chemical and not very effective against skin problems. Moreover relatively high price
Very disappointed, both with customer service and with the failure to comply with contractual stipulations. Indeed: - I didn't get an answer to the question I asked by email 8 days before, despite a reminder. It was only indicated to me in answer to this reminder that the answers were brought within 4 to 5 working days.... which is not specified anywhere... and even though this precision was brought to me... by return of mail. - it was never answered to my question for lack of professional knowledge and skills. - the indicated delivery times were not respected, I waited 4 times more than the contractually indicated time and I finally started again. And the products are not crazy ...
Does not correspond to the expectations seen on the site
For my part the soap made me appear pimples but maybe it's my skin that is not suitable ...
Coli delivered late Product arrived damaged
Goat's milk soap and precious cream are really great products but the peeling is really bad, there's no other words, I did exactly what it says in relation to the use of the product and yet after rinsing it remains an unpleasant film (like chewing gum that bursts on your face) impossible to remove. It was gone the next day. I absolutely do not recommend it!!
Collect the day before the order is placed. But send more than 10 days later. Inquiry no answer Customer service deplorable
Disappointed with the dosage of the cream (big air hole) and no action from customer service.
I emailed a request because there was an offer at the same time... no response from them. Not very commercial. Disappointed
After two weeks I still have not received my order because my order was lost.
Medium
It gives me pimples, but the application of soap is really very pleasant.
I had requested a delivery to my home, but I had to pick up the package at a post office opposite my home.