Reviews Pinup Secret

I received a defective product and no one answered my email.

I received my parcel, but they made a mistake with one of the products, but I'm sure they'll find a solution.

Happy with my products that's for sure 😉 On the other hand coli not complete. Too bad 10€ for a soap box 😕

I have not yet received my delivery

They forgot the soap box in my parcel ... and they didn't send it back.

My order arrived with two products missing - an error on the part of pin-up secret and no commercial gesture.

Delivery is fast, but my parcel was not delivered to the right letterbox. It is unpleasant to waste time going around the neighborhood to find your package. I was satisfied with the products.

Good products but a soap box was missing. I received one of the 2 I ordered. Would it be possible to send me one. Thank you very much.

I have not received my order in full.

I have not received my parcel

I've been using the soap for almost 3 months now and unfortunately I haven't seen much of a change. At first, the soap made all my pimples stand out 😶

I was surprised by the package. A simple cardboard envelope with the product inside, not 1 wrapping paper, not 1 bubble, not 1 card or even an invoice. It's a dry product. With all the advertising about the brand, I was expecting something more polished. That said, I'm satisfied with the product. The first tests are cool.

I only received the oil-free cream

I still haven't received my cash back because it hasn't yet been validated by the brand...

This product was forgotten in my previous order

I find that the composition of some products has changed: soap, peeling especially!

Product error

I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.

It's a pity that the products arrived without packaging or a box, knowing that it was a lot and above all a gift.

I tried to make a mask with the soap, it stung my skin and the creams are not nourishing enough for my skin.

Lack of product incomplete order

Products take too long to arrive

It dries pimples and reduces stains 👍

I still haven't seen any difference, the precious cream doesn't moisturize at all, but I did like the peel.

Soap that smells very good. But does nothing for my skin problems (acne).

The lady I spoke to on the phone was unpleasant. You have to change jobs if you don't want to talk to people. As for the products, I wait until I receive them to use them.

I received my order incomplete I could not find the soap box 😔

Disappointed i've been using it morning and night for 3 weeks and no difference really disappointed

Disappointed by the products

My product leaked in my parcel

To offer

Order received almost 15 days after ordering on the site...too bad.

Top product, but delivery leaves something to be desired ... cardboard box damaged on receipt, fortunately there was a label stuck "fragile" on it. Too bad, thanks colissimo ...

Nothing to report about the product and pin up secret but the carrier is to be avoided! I received emails from the fraudulent carrier indicating that the relay for my parcel had been changed... I went twice... nothing! In the end I went to the original delivery address and there was my parcel! A bitter delivery experience. But the product is great!

I received my order more than a week later when it was supposed to be in 48h. Well, it's the first time it's happened.

The cream had its tablet broken, so it was open! I was very disappointed, but I kept it anyway, disappointed at the lack of attention. Feedback from a customer who tested it? not you, the product is brand new and therefore never opened, otherwise it would be sent as a sample, wouldn't it? The parcel delivered by shop to shop arrived 20km from my home, the relay was not respected.

I've been feeling like my skin is all dry for a few days now and it's starting to get cold too.

Comedogenic products, which give more pimples than those present before use, another product to influence. Otherwise good fragrance and texture.

Top products. However, I received an open mask and my cream does not close... and no response from customer service for 10 days...

The products are good but the kit is missing. We have made a complaint but nothing so far.