Reviews Pinup Secret

I was on vacation and couldn't pick up the package in time, so it was returned. What about the money, when can I expect to receive information?

I have not received my order

I cannot judge the article, I did not receive it, because of the delivery service which says stre presented whereas I was there, then so-called 2nd passage Idem and I found a receipt telling me to present me to recover the parcel except that I left on vacations. I sent my daughter to pick it up with photo ID on her phone, and they refused. By the time I get home I don't know if my package will still be there because there is a delay, big disappointment for a 1st order, I so wanted to try the product on my vacation but too bad! So disappointing experience.

I ordered two goat's milk soaps. Only one soap was in the package. I have not yet received a reply from customer service. The soap has also not been redelivered. This is not acceptable, especially as the soaps are expensive. I hope that someone will get in touch with me!!!!!!

My order from 05.07.24 has still not arrived today (17.07.24), so unfortunately I can't give it a good rating.

Nul nul Toujours rien reçu j'ai commandé il y a déjà un bout de temps je demande un remboursement et apparement il faut patienter bien sûr pas de dédommagement très nul

I couldn't reach customer service - not even by email. It's a great pity, as you have to rely on this when ordering online.

Ordered and never received the goods.

I wouldn't actually give it a star, I'm a bit disappointed. I never received my order, it was apparently sent back straight away, although I was really looking forward to it. After 10 days I have not received a reply from customer service.

I did not receive the right product I made a claim but no news I'm disappointed

I did not receive my package I received sneakers instead???I sent several emails to remedy this and I still have not received a response can you do what is necessary please thank you

I placed an order, I'm missing 3 products and the customer service didn't want to know anything, all they said was that the "weight of the initial parcel is good" Disappointed!

I ordered 2 of the same products from them and only one arrived. So far never received a refund or a soap. I'm pretty annoyed with the service.

I received my parcel in a disastrous state extra mist was emptied

I have not received the product. I indicated that I wanted my money back and nothing happened

Tres satisfaite c'est toujours un plaisir de commander chez vous

I would like to send the soap back but get no reply

I did not receive my order an incident has been opened, pending

Never received my order

I have not received my goods.

Poor customer service, does not get in touch after defective order

I have not received my order

Incomplete order missing 1 item for 3 weeks no news.....

I tested the peeling cream on my face and those of my 2 teenagers... no effect. Just a viscous cream and it's all useless.

The promise: product offered with delivery costs only; the so-called delivered order never arrived and the only response is "we'll ask the carrier"....

Error between what I ordered and what I received. return made but no news....

Order has not yet arrived.

Super shampoo and mask

Products make my face itch

It has still not arrived. There has been no response to inquiries.

0 service it is null I received false order and I send several émail but no answer. This is very bad. I don't recommend

I never received my order

Unfortunately, my order never arrived and was not deposited in the drop-off store. I would still like to have the goat's milk soap that I ordered twice. The rating only applies to the shipping as the product never arrived.

I went to my bookseller and the package is gone. Can you please send it back? I was not told at the outset that my parcel was there, even though I had given my contact details. I usually receive an e-mail with a parcel number.

No order confirmation, no delivery or shipping confirmation, this query is the first email I receive, unfortunately. Due to the delay, I also somehow no longer have the gift (SECRET BOOSTER D'ECLAT), which was unfortunately simply missing. I think the soap is really great, but the whole process was very chaotic and confusing.

Not yet received

My name was incorrectly labeled on the parcel by the manufacturer. The goods never arrived because, according to the parcel carrier, they could not be delivered. Customer service is a disaster. I get neither feedback nor my money back.

The mask is not great for dry hair

Top product, catastrophic customer support

My order has not arrived