/10
★★★★★
based on 77339 reviews published
★★★★★
based on 77339 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The oil-free cream is really good, but the glass bottle is not ideal. There's a lot of cream left in the bottle. The angles inside the bottle should be rounded to make it easier to extract the cream and reduce waste. Several cartons of the oil-free cream were damaged, which is inconvenient if you want to give them as gifts. But the products are great.
Karin G.
purchased on 24/11/2023
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3
/5
★★★☆☆
The box is pretty, I haven't tested the product yet but the parcel arrived very late and I didn't even receive an apology I think that's the least I can do.
Assia C.
purchased on 26/11/2023
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3
/5
★★★☆☆
I had allergies because of the soap so I stopped using it but the rest I would see with time.
Millithia B.
purchased on 23/11/2023
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3
/5
★★★☆☆
I paid the shipping costs to have my order in 48h and I received it more than 10 days later. Disappointed by this service m1is very good product.
Stéphanie P.
purchased on 20/11/2023
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3
/5
★★★☆☆
Unfortunately I did not receive my complete order.
Alyson A.
purchased on 27/11/2023
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2
/5
★★☆☆☆
Defective packaging affected product
Celeste A.
purchased on 27/11/2023
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2
/5
★★☆☆☆
Having tested the peel several times, I'd like to give my opinion on this one. I'm disappointed because this "gel" is nothing like a scrub. You can see lumps appearing that look like dead skin, but it's not dead skin at all, it's just a component that changes texture on contact with the skin and heat. I won't be buying this product again.
Sabrina O.
purchased on 12/11/2023
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2
/5
★★☆☆☆
I was missing an item in my package and had to go through a lot of hoops to get my missing item. This was a really bad experience for me. I do not recommend the pin-up secret website.
Chrystel D.
purchased on 25/11/2023
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3
/5
★★★☆☆
Hidden customs duties
Fabio B.
purchased on 24/11/2023
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3
/5
★★★☆☆
Products received promptly. as ordered.
Patricia D.
purchased on 23/11/2023
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3
/5
★★★☆☆
Product lived up to my expectations, although the packaging was damaged, this was a Christmas present...
Sallynger R.
purchased on 23/11/2023
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3
/5
★★★☆☆
Very fast and perfect delivery! I am very happy with my order . Thank you 🤩
Geraldine R.
purchased on 24/11/2023
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2
/5
★★☆☆☆
I received a defective product and no one answered my email.
Victoria L.
purchased on 23/11/2023
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3
/5
★★★☆☆
I received my parcel, but they made a mistake with one of the products, but I'm sure they'll find a solution.
Marine B.
purchased on 22/11/2023
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3
/5
★★★☆☆
Happy with my products that's for sure 😉 On the other hand coli not complete. Too bad 10€ for a soap box 😕
Yannick C.
purchased on 20/11/2023
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2
/5
★★☆☆☆
I have not yet received my delivery
Rajaa L.
purchased on 07/11/2023
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2
/5
★★☆☆☆
They forgot the soap box in my parcel ... and they didn't send it back.
Pauline A.
purchased on 17/11/2023
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3
/5
★★★☆☆
My order arrived with two products missing - an error on the part of pin-up secret and no commercial gesture.
Tania A.
purchased on 19/11/2023
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3
/5
★★★☆☆
Delivery is fast, but my parcel was not delivered to the right letterbox. It is unpleasant to waste time going around the neighborhood to find your package. I was satisfied with the products.
Stéphanie L.
purchased on 14/11/2023
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3
/5
★★★☆☆
Good products but a soap box was missing. I received one of the 2 I ordered. Would it be possible to send me one. Thank you very much.
Veronique K.
purchased on 14/11/2023
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2
/5
★★☆☆☆
I have not received my order in full.
Romane P.
purchased on 13/11/2023
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2
/5
★★☆☆☆
I have not received my parcel
Bernice M.
purchased on 11/11/2023
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3
/5
★★★☆☆
I've been using the soap for almost 3 months now and unfortunately I haven't seen much of a change. At first, the soap made all my pimples stand out 😶
Karima A.
purchased on 09/11/2023
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3
/5
★★★☆☆
I was surprised by the package. A simple cardboard envelope with the product inside, not 1 wrapping paper, not 1 bubble, not 1 card or even an invoice. It's a dry product. With all the advertising about the brand, I was expecting something more polished. That said, I'm satisfied with the product. The first tests are cool.
Lydie R.
purchased on 07/11/2023
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2
/5
★★☆☆☆
I only received the oil-free cream
Saliha K.
purchased on 05/11/2023
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3
/5
★★★☆☆
I still haven't received my cash back because it hasn't yet been validated by the brand...
Mathilde L.
purchased on 07/11/2023
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3
/5
★★★☆☆
This product was forgotten in my previous order
Isabelle D.
purchased on 31/10/2023
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3
/5
★★★☆☆
I find that the composition of some products has changed: soap, peeling especially!
Emmanuelle B.
purchased on 31/10/2023
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2
/5
★★☆☆☆
Product error
Céline S.
purchased on 01/11/2023
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3
/5
★★★☆☆
I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.
Julia R.
purchased on 25/10/2023
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