/10
★★★★★
based on 1959 reviews published
★★★★★
based on 1959 reviews published
Latest customer reviews
5
/5
★★★★★
Never disappointed with my orders from Plant and Stories! The substrates are of very good quality, my plants thank you
Léa W.
purchased on 26/05/2025
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5
/5
★★★★★
I have been ordering plants, substrates, and accessories from plantsandstories for almost 2 years. What I love most is that in addition to being beautiful, their plants are perfectly healthy, they are the only ones I add directly to my collection. Never any pests. I also love that my plants do not come from the other side of the world, this family business produces its plants in France. Finally, they take care of their plants and their customers, always little attentions in the packages.
Mekiya O.
purchased on 24/05/2025
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5
/5
★★★★★
Beautiful plants, in perfect condition, that adapt well once arrived and grow; and this is my second order. The packages are impeccably done, I highly recommend!!
Anne-sophie G.
purchased on 02/05/2025
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5
/5
★★★★★
Quality plants and products! The package always comes with a delicate attention to welcome its new plant at home!
Maxence D.
purchased on 13/05/2025
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5
/5
★★★★★
Sublime plants, quality accessories. A team that listens and full of great advice. I am never disappointed.
Audrey A.
purchased on 12/05/2025
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5
/5
★★★★★
Always perfect!
Charlotte H.
purchased on 17/05/2025
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5
/5
★★★★★
Perfect!
Sophie B.
purchased on 20/05/2025
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5
/5
★★★★★
Madam, thank you for your message, I wanted to tell you that the UPS company is very good for transporting plants and I thank you for that
Claudine D.
purchased on 16/05/2025
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5
/5
★★★★★
Perfect as usual! 😁
Lucille L.
purchased on 21/05/2025
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5
/5
★★★★★
I love it
Christopher W.
purchased on 21/05/2025
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5
/5
★★★★★
The plants are amazing. Don't hesitate to buy them.
Déborah L.
purchased on 21/05/2025
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5
/5
★★★★★
Perfect! Thank you very much
Romain P.
purchased on 13/05/2025
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5
/5
★★★★★
Package arrived quickly and the plants were well protected
Coralie V.
purchased on 21/05/2025
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5
/5
★★★★★
Very happy with my first purchase at Plant and Stories. The handover was quick and efficient. I recommend without hesitation
Jennifer J.
purchased on 19/05/2025
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5
/5
★★★★★
This is the second time I order from this site and certainly not the last. Very satisfied. My plants are very beautiful and perfectly packaged.
Ingrid P.
purchased on 21/05/2025
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3
/5
★★★☆☆
Perfect for the order but the UPS carrier is a nightmare. Few choices for pickup points. Package refused by the chosen pickup point and dropped off 24 hours later at another pickup point without giving the location or the name of the store; just the name of the person who signed for the package. Impossible to redirect the package without creating an account. Finally retrieved the package after contacting them to get the address.
Simon C.
purchased on 17/05/2025
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Answer from Plant and Stories
Hello Simon,
Thank you for your feedback regarding your experience with our site "Plant and Stories".
We are glad that the order was satisfactory, but we apologize for the inconveniences encountered with the UPS carrier.
Your opinion is valuable: we will communicate it to UPS to help improve their services.
Thank you for your trust,
see you soon 🙂
Plant and Stories
Thank you for your feedback regarding your experience with our site "Plant and Stories".
We are glad that the order was satisfactory, but we apologize for the inconveniences encountered with the UPS carrier.
Your opinion is valuable: we will communicate it to UPS to help improve their services.
Thank you for your trust,
see you soon 🙂
Plant and Stories
5
/5
★★★★★
Very satisfied with these purchases. The packaging was very neat and perfect upon delivery. I recommend.
Stéphanie B.
purchased on 16/05/2025
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5
/5
★★★★★
Ultra fast shipping and reception. Magnificent plant.
Isabelle E.
purchased on 20/05/2025
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5
/5
★★★★★
Plants arrived without moving. Impeccable
Morgane D.
purchased on 19/05/2025
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4
/5
★★★★☆
Delivery problem with UPS, flowers arrived rotten
Anita B.
purchased on 27/04/2025
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Answer from Plant and Stories
Hello,
Thank you very much for your feedback,
We are sincerely sorry to hear about your disappointment. However, we would like to clarify a few points: our shop specializes in indoor plants and gardening accessories — we do not sell flowers. It is therefore likely that you were referring to plants.
Furthermore, after checking, we found no request from you addressed to our after-sales service. This is unfortunate, as in case of any delivery issues, we always respond promptly.
If there was a dispute, we would have certainly offered you a refund or an appropriate solution with great pleasure.
Our priority remains the satisfaction of our customers and impeccable service.
Please do not hesitate to get back to us by email with your order number if you would like us to look into this together.
Wishing you a very nice day,
The Plant and Stories team
Thank you very much for your feedback,
We are sincerely sorry to hear about your disappointment. However, we would like to clarify a few points: our shop specializes in indoor plants and gardening accessories — we do not sell flowers. It is therefore likely that you were referring to plants.
Furthermore, after checking, we found no request from you addressed to our after-sales service. This is unfortunate, as in case of any delivery issues, we always respond promptly.
If there was a dispute, we would have certainly offered you a refund or an appropriate solution with great pleasure.
Our priority remains the satisfaction of our customers and impeccable service.
Please do not hesitate to get back to us by email with your order number if you would like us to look into this together.
Wishing you a very nice day,
The Plant and Stories team
5
/5
★★★★★
The plants are magnificent, I really recommend..
Rosa S.
purchased on 05/05/2025
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5
/5
★★★★★
Delighted! Mara, your melon lime and oxalis are magnificent. Speed of shipping, well-protected plants and some nice goodies! 👌
Celine G.
purchased on 10/05/2025
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5
/5
★★★★★
Package in perfect condition and arrives quickly in Belgium 👌
Quentin R.
purchased on 08/05/2025
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5
/5
★★★★★
Second time I order from this site, the plants arrive quickly and in good health. Very good experience.
Juliette P.
purchased on 12/05/2025
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5
/5
★★★★★
Perfect
Andrea R.
purchased on 04/05/2025
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5
/5
★★★★★
A very good experience, the plants are magnificent. They arrive in very good condition and very quickly. I am already preparing my next purchases and I no longer plan to order from other sites.
Julie L.
purchased on 02/05/2025
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5
/5
★★★★★
I recommend
Christelle L.
purchased on 08/05/2025
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5
/5
★★★★★
Order and product (pot, fertilizer...) are top. I recommend.
Pauline G.
purchased on 09/05/2025
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1
/5
★☆☆☆☆
Delighted with my little wonders
Charité D.
purchased on 12/05/2025
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5
/5
★★★★★
Despite a delivery address misunderstanding, which was resolved efficiently, quickly, and professionally. Beautiful healthy plants delivered quickly and very well packaged. Thank you
Slobodan O.
purchased on 12/05/2025
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