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L
Rating: 4 out of 5
Delivery times and packaging quality are good, but please note the quality of the cooling block in hot weather.
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Customer reviews of Plantin
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 765 published reviews
Summary of reviews
Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.
Reviews 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
The site is clear and easy to navigate.
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C
Rating: 4 out of 5
The truffles were good but 15-20% more expensive than your competitors.
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K
Rating: 4 out of 5
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R
Rating: 4 out of 5
Clear site, easy to navigate. I also appreciated the advice on eating truffles.
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H
Rating: 2 out of 5
Mont d'or truffé sold with a consumption limit. Obligation to consume in a hurry and too strong a taste (cheese). Truffle non-existent....
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A
Rating: 2 out of 5
Tasteless truffle, fast delivery
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L
Rating: 4 out of 5
The site is simple and easy to navigate
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S
Rating: 4 out of 5
good product delivered on time: professional!
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C
Rating: 4 out of 5
Nice size chips, satisfied with my order.
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C
Rating: 4 out of 5
Well, so far no problem on your site
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S
Rating: 4 out of 5
The site is quite practical. Good ergonomics
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L
Rating: 4 out of 5
very slow delivery
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D
Rating: 2 out of 5
I asked for a deferred delivery, plantin's reply: the price of truffles changes every day, so it's not possible. No more possibility of cancelling the order and taking it back later.
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S
Rating: 4 out of 5
Too bad I didn't get the 10% newsletters....
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A
Rating: 2 out of 5
Products received not very fresh. In addition, the quality of the mandolin is questionable, in fact it is impossible to have an equal blade setting on each side, a difference of more than one millimetre.
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A
Rating: 4 out of 5
Intuitive
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A
Rating: 4 out of 5
Near-perfect delivery
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A
Rating: 4 out of 5
compliant, practical site
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A
Rating: 4 out of 5
a promo code helped push me to order, and I don't regret it. The first products I bought were in the boutique, but as I don't live in the same place anymore, I couldn't get there, and the site was very good!
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A
Rating: 2 out of 5
Well-designed site
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A
Rating: 4 out of 5
Product meets my expectations In my opinion, the truffle scent could be even more present.
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A
Rating: 4 out of 5
Too bad you can't set a delivery date.
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A
Rating: 4 out of 5
Magnificent truffles preserved as recommended but hoped for even more fragrant but very nice products.
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A
Rating: 4 out of 5
Easy navigation, fast delivery
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A
Rating: 4 out of 5
Correct.
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A
Rating: 4 out of 5
Ras.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Simple
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A
Rating: 4 out of 5
ALL CLEAR.
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A
Rating: 2 out of 5
Good smell, too bad that for the price, my three truffles were bitten by worms, which left holes when I cut them.
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A
Rating: 4 out of 5
I received my order on time, the weight was perfect and the scent very appealing!
One small problem, which was immediately sorted out by customer service!
I'd love to go back!
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One small problem, which was immediately sorted out by customer service!
I'd love to go back!
A
Rating: 4 out of 5
Plantin: Very good products (including dried morels), very well designed site, fast delivery. I'm a loyal customer and can only urge skeptics to follow me...
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A
Rating: 4 out of 5
Customer service is top notch, as is shipping. On the other hand, I didn't spontaneously see certain products on the site (e.g. summer truffle carpaccio).
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
I really like this house. I appreciated the contact by e-mail and telephone. I even visited the store in Puymeras. On the other hand, I have reservations about chronopost, who postponed a delivery for 24 hours, even though the person was waiting for the delivery and was present...
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A
Rating: 4 out of 5
The product is excellent, but the delivery had been announced between 48 and 72h. I was away when the delivery man arrived ~18h after ordering. I very much appreciated the promptness, but this promptness caused a few unforeseen tasks (delivery rescheduling) to be delivered as planned. I would definitely recommend, but this time considering delivery between 15 and 72 hours after ordering.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Correct packaging, very well prepared, delivery on time.
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A
Rating: 4 out of 5
just greater clarity for pros
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