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H
Rating: 2 out of 5
Mont d'or truffé sold with a consumption limit. Obligation to consume in a hurry and too strong a taste (cheese). Truffle non-existent....
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Customer reviews of Plantin
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
Summary of reviews
The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.
Reviews 2 and 4 stars
Reset filtersA
Rating: 2 out of 5
Tasteless truffle, fast delivery
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L
Rating: 4 out of 5
The site is simple and easy to navigate
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S
Rating: 4 out of 5
good product delivered on time: professional!
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C
Rating: 4 out of 5
Nice size chips, satisfied with my order.
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C
Rating: 4 out of 5
Well, so far no problem on your site
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S
Rating: 4 out of 5
The site is quite practical. Good ergonomics
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L
Rating: 4 out of 5
very slow delivery
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D
Rating: 2 out of 5
I asked for a deferred delivery, plantin's reply: the price of truffles changes every day, so it's not possible. No more possibility of cancelling the order and taking it back later.
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S
Rating: 4 out of 5
Too bad I didn't get the 10% newsletters....
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A
Rating: 2 out of 5
Products received not very fresh. In addition, the quality of the mandolin is questionable, in fact it is impossible to have an equal blade setting on each side, a difference of more than one millimetre.
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A
Rating: 4 out of 5
Intuitive
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A
Rating: 4 out of 5
Near-perfect delivery
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A
Rating: 4 out of 5
compliant, practical site
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A
Rating: 4 out of 5
a promo code helped push me to order, and I don't regret it. The first products I bought were in the boutique, but as I don't live in the same place anymore, I couldn't get there, and the site was very good!
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A
Rating: 2 out of 5
Well-designed site
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A
Rating: 4 out of 5
Product meets my expectations In my opinion, the truffle scent could be even more present.
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A
Rating: 4 out of 5
Too bad you can't set a delivery date.
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A
Rating: 4 out of 5
Magnificent truffles preserved as recommended but hoped for even more fragrant but very nice products.
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A
Rating: 4 out of 5
Easy navigation, fast delivery
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A
Rating: 4 out of 5
Correct.
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A
Rating: 4 out of 5
Ras.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Simple
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A
Rating: 4 out of 5
ALL CLEAR.
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A
Rating: 2 out of 5
Good smell, too bad that for the price, my three truffles were bitten by worms, which left holes when I cut them.
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A
Rating: 4 out of 5
I received my order on time, the weight was perfect and the scent very appealing!
One small problem, which was immediately sorted out by customer service!
I'd love to go back!
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One small problem, which was immediately sorted out by customer service!
I'd love to go back!
A
Rating: 4 out of 5
Plantin: Very good products (including dried morels), very well designed site, fast delivery. I'm a loyal customer and can only urge skeptics to follow me...
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A
Rating: 4 out of 5
Customer service is top notch, as is shipping. On the other hand, I didn't spontaneously see certain products on the site (e.g. summer truffle carpaccio).
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
I really like this house. I appreciated the contact by e-mail and telephone. I even visited the store in Puymeras. On the other hand, I have reservations about chronopost, who postponed a delivery for 24 hours, even though the person was waiting for the delivery and was present...
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A
Rating: 4 out of 5
The product is excellent, but the delivery had been announced between 48 and 72h. I was away when the delivery man arrived ~18h after ordering. I very much appreciated the promptness, but this promptness caused a few unforeseen tasks (delivery rescheduling) to be delivered as planned. I would definitely recommend, but this time considering delivery between 15 and 72 hours after ordering.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Correct packaging, very well prepared, delivery on time.
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A
Rating: 4 out of 5
just greater clarity for pros
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A
Rating: 4 out of 5
Very clear and easy to operate.
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A
Rating: 4 out of 5
Order and delivery on time and well packaged
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Super fast delivery impeccable service but the truffles are not the best on the market...
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A
Rating: 4 out of 5
Well-designed site, products clearly presented. Fast delivery, well-packaged products. Truffles in pieces a little lacking in flavour compared with previous years.
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