Customer reviews of Plantin

9,3 /10

Based on 1 765 published reviews

5 1 458 83% 4 131 7% 3 69 4% 2 38 2% 1 69 4%

Summary of reviews

Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.

Reviews 2 and 4 stars

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Acheteur Vérifié

Published on 26/11/2020 à 14h41 following a purchase from 20/11/2020

Quite correct - the products are easy to find - I found this idea at the end of my TV news (télé 7 jours), rather a good idea to advertise -

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Acheteur Vérifié

Published on 19/11/2020 à 19h13 following a purchase from 14/11/2020

Delivery in very good condition and accurate, the site is easy to use but it is difficult to cancel an order (placed by mistake and not paid).

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Response from Plantin Published on 02/12/2020

Hello, Thank you for your positive feedback regarding the delivery and the website.
As for cancelling an order, we will pass this on to the relevant department.
Have a nice day, PLANTIN Customer Service

Acheteur Vérifié

Published on 22/10/2020 à 19h18 following a purchase from 17/10/2020

Well done and clean site, clear, easy to read, well done.

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Acheteur Vérifié

Published on 14/10/2020 à 08h37 following a purchase from 08/10/2020

RAS. good service

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Acheteur Vérifié

Published on 05/07/2020 à 21h28 following a purchase from 08/06/2020

Pleasant and well-structured site, clear and complete information.

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Acheteur Vérifié

Published on 27/05/2020 à 20h41 following a purchase from 15/04/2020

Wonderful site but lacks recipes for using the products themselves. Truffle paste: how best to use it, with cream, with nothing, with oil. I used it with pasta but was disappointed because it was too pasty. It's a pity, because the product itself is excellent, but there's no information on how to make the most of it.

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Acheteur Vérifié

Published on 26/05/2020 à 23h58 following a purchase from 24/04/2020

I discovered your brand through an instagrammer. Your site is clear. I had no trouble ordering from you.

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Acheteur Vérifié

Published on 28/02/2020 à 17h27 following a purchase from 17/02/2020

TB except - and I've already said this - for choosing Chronopost for an urgent order, because they can't find a point of sale nearby! Only one for the whole of Montpellier, which closes between noon and two; and they're incapable of scheduling a second delivery within half a day. In short, Chronopost is useless if you're not stuck at home all day, which is a shame. The product is excellent and the packaging was perfect.

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Acheteur Vérifié

Published on 28/02/2020 à 14h24 following a purchase from 14/12/2019

full satisfaction, excellent product, see you soon.

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