Customers consistently praise Plume Malice for delivering personalized books that make recipients feel showcased as the central character, with grandchildren or daughters seeing themselves in the stories and feeling delighted or thrilled. The delivery and production experience are highlighted as fast, efficient, and well executed, with many noting on-time delivery and impressive printing and illustration quality that matches expectations and enhances the gift-giving impact. Several reviews emphasize the charm and originality of the designs and stories, describing them as memorable, educational, and lovely keepsakes that recipients enjoy sharing with family and friends. Overall, the store is portrayed as reliable and capable of creating meaningful, original gifts that resonate with children and their loved ones.
This is not the first time I order this kind of books because I am a childminder. It's my farewell gift. I ordered 3 at the same time and I am very disappointed with the quality of the faces in the books. It's blurry and very dull compared to the photos I sent. Very disappointed with the printing of the 3 books. It's the first time I am disappointed with the result. I don't think I will order other books for the next few years.
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Marilyne B.
Rating: 1 out of 5
following a purchase from 15/05/2026
I have received the two ordered books, but I am very disappointed because they are very damaged. The pages are all stuck together, and when I try to separate them, they tear, so they are unusable. However, they looked nice.
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Loic F.
Rating: 1 out of 5
following a purchase from 12/04/2026
Despite the clearly indicated gender at the time of ordering, the book is in the masculine for two female protagonists. It spoils the quality of the book which otherwise would be perfect.
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Catherine B.
Rating: 1 out of 5
following a purchase from 24/01/2026
Some pages of the book are torn at the spring, I don't have time to return it because it's for a gift, it's really a shame. The packaging was not sturdy enough.
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Morgane B.
Rating: 1 out of 5
following a purchase from 05/01/2026
I order from you and usually I am very happy. Here, on the personalized book, the mom has an elongated head :/ and it looks weird. It's a gift... I haven't given it yet, I'm embarrassed because the head is really very strange.I order from you and usually I am very happy. Here, on the personalized book, the mom has an elongated head :/ and it looks weird. It's a gift... I haven't given it yet, I'm embarrassed because the head is really very strange.
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Belaid G.
Rating: 1 out of 5
following a purchase from 14/12/2025
I haven't received my package
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Jean-Paul R.
Rating: 1 out of 5
following a purchase from 30/11/2025
Package not received for our first order, really disappointed.
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Christiane D.
Rating: 2 out of 5
following a purchase from 30/11/2025
I am disappointed that the words or mistakes written by error have not been corrected. It is not very pleasant that they point them out to you.
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Marie Hélène F.
Rating: 2 out of 5
following a purchase from 27/11/2025
I am disappointed with the items. They do not quite match the presentation
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Alkéta D.
Rating: 1 out of 5
following a purchase from 10/11/2025
Sorry but very disappointed with the quality The spirals look more like a notebook than a book
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Martine S.
Rating: 1 out of 5
following a purchase from 04/11/2025
I temper: Book is top-notch, however despite my various messages (3/11) where I informed you that I couldn't get the free shipping as announced on your homepage, these were charged to me. I requested to be credited the €5.70 on my credit card to date: nothing. I sent a message via your contact form and exchanged emails with Sophie.
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Mercedes B.
Rating: 2 out of 5
following a purchase from 31/10/2025
The book is really small
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Veronique O.
Rating: 2 out of 5
following a purchase from 29/09/2025
I ordered several years ago and the book was bound. It was much prettier.
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Brigitte B.
Rating: 1 out of 5
following a purchase from 20/06/2025
Product not compliant with the order
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Stephane B.
Rating: 1 out of 5
following a purchase from 16/06/2025
No shipping problems. However, the story (playground), graphics, binding are not worth the price and the marketing in its current state.
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Chantal B.
Rating: 1 out of 5
following a purchase from 18/03/2025
Hi. I received my order but I am very disappointed there is a spelling mistake. I wrote to request a new copy....but no response from you. Thank you for a quick follow-up.
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Catherine B.
Rating: 1 out of 5
following a purchase from 06/03/2025
No response to my two messages indicating the impossibility of applying the discount. An order arrived very late (unfortunate for a 4-year-old birthday!) Moreover, the binding is very fragile for children's use! Too bad
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Madeleine P.
Rating: 1 out of 5
following a purchase from 15/02/2025
Mediocre quality. The photo poorly framed, no possibility to put different face photos. Moreover, when ordering, you cannot view all or at least part of the book and the story. As a result, I would not have chosen this theme of classical dance which does not correspond to my little girl. I would have chosen "Princess". Very disappointed with the quality-price ratio. I would not recommend it.
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Nathalie P.
Rating: 2 out of 5
following a purchase from 07/02/2025
Hello, I sent you a message as soon as I received the book. I am disappointed compared to my previous orders. With this dinosaur book, the child seems to have his head sunk in. It looks like he has no neck, and that's not very nice. It's a shame.
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Samia O.
Rating: 2 out of 5
following a purchase from 27/01/2025
Cover too thin. Problems with the dedication text, I had to print a text on adhesive paper to cover the original dedication. I was offered to reprint the book as compensation but the deadlines were too short to arrive in time for my niece's birthday. I requested a voucher for another book rather than a reprint. I received no response…
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Angéla L.
Rating: 2 out of 5
following a purchase from 23/01/2025
I already sent my opinion before... but no feedback! I was disappointed with the result: there are white bands at the bottom or top of some pages (as if the image was not centered), the message at the very beginning of the book (a dedication for my daughter) was cut off... so no interest. And I had received a message saying there would be "a gift" because it was my birthday, saw nothing! For about 37€, I expected much better.
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Pascale L.
Rating: 1 out of 5
following a purchase from 08/12/2024
I had the unpleasant surprise to find that it is not the photo of my little girl on the received book but that of another baby.
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Maite P.
Rating: 2 out of 5
following a purchase from 01/12/2024
I order every year on the site. However, I think this will be the last time. I had already noticed the presence of spelling mistakes in my previous orders. In this one, I see that in 7 instances in the story, the hero (personalized with the photo) is in the same position. At over 30€ for the book, I would have hoped for more originality...
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Isabelle L.
Rating: 1 out of 5
following a purchase from 25/11/2024
Ras
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Amandine H.
Rating: 1 out of 5
following a purchase from 10/09/2024
Poor quality image, lines on the page show bad printing. Expensive for what it is. Non-glossy pages. Fast and careful delivery
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Sophie S.
Rating: 2 out of 5
following a purchase from 13/07/2024
Speed of reception, however, I find it a shame that a neck is not included in the photos. The photo is similar but the lack of neck looks strange I think... I didn't expect the rendering like this...
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Maryse J.
Rating: 2 out of 5
following a purchase from 11/06/2024
The book itself is not bad except that it's a shame, we do not receive any preview email before shipping to see if we like it, then we could also personalize it with a text, I took the time to write and it does not appear anywhere in the book.
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Emilia I.
Rating: 2 out of 5
following a purchase from 30/05/2024
The book is very good but the deadlines are not respected. Paying more for a 48-hour delivery, in the end, it took 5 days. Customer service is non-existent: two emails sent, never got a response.
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Myriam C.
Rating: 1 out of 5
following a purchase from 27/04/2024
The dedication of one of the books is not in the correct first name, there is an error for which I sent you a message but received no response from you, and I cannot give the book like this. I would like you to respond to my email and especially to send me a new book with the correct dedication. Usually, I have no problems with my orders and I hope to receive a favorable response from you. Best regards
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Sylvie D.
Rating: 2 out of 5
following a purchase from 26/03/2024
I still haven't received it
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Francoise V.
Rating: 1 out of 5
following a purchase from 06/02/2024
Great
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Response from Plume Malice
Hello Françoise,
thank you for your feedback. If you appreciated my work, I invite you to give a rating of 5 :)
Have a nice day,
Sophie from Plume Malice
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Isabelle A.
Rating: 1 out of 5
following a purchase from 28/01/2024
Thank you for your work. It was perfect!
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Response from Plume Malice
Hello Isabelle,
thank you for your feedback. If you appreciated my work, I invite you to give a rating of 5 :)
Have a nice day,
Sophie from Plume Malice
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Dominique L.
Rating: 2 out of 5
following a purchase from 03/01/2024
The idea of integrating the child into the stories is excellent, but the execution is mediocre: the drawings are not pretty and the text is sexist: to the farmer's wife the household chores. It's a shame
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Béatrice C.
Rating: 2 out of 5
following a purchase from 10/12/2023
The photos are very poorly framed. And it makes the book quite bad
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Caroline G.
Rating: 1 out of 5
following a purchase from 07/12/2023
Very poorly framed photos of the characters. Text without interest. Very low-end book. I am very disappointed it was much more serious before. This was my 5th order over several years and it will be the last. I strongly advise against it.
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Gaëtan C.
Rating: 1 out of 5
following a purchase from 04/12/2023
Error on the first order... responsive customer service and new shipment but new error on the second receipt... too bad
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Monique S.
Rating: 1 out of 5
following a purchase from 02/12/2023
Disappointed by the silhouette of the princess. The arms seem enormous, it looks like an adult body with a child's head.
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Maëlys Y.
Rating: 2 out of 5
following a purchase from 26/11/2023
The cuts of the used photo were coarse, irregular, it's a shame it doesn't look very natural
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Veronique L.
Rating: 2 out of 5
following a purchase from 16/11/2023
The selected photo was poorly chosen... ask for smiling photos... not knowing the story... my kid is sad about it.
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Brigitte G.
Rating: 2 out of 5
following a purchase from 11/11/2023
Disappointed with the poorly bound book. Very thin and the photo poorly centered. Expensive for what it is.
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