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M
Rating: 4 out of 5
One of my favorite sites to find US products!
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Customer reviews of Pop’s America
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 657 published reviews
Summary of reviews
Pop's America delivers consistently fast delivery and orders arrive well within promised windows, with many customers noting speed, careful packaging, and delivery that matches or exceeds expectations. They highlight reliable packaging, protective wrapping for fragile items, and products arriving exactly as described or planned, contributing to a smooth, repeatable buying experience. The product selection stands out for uniqueness and usefulness, with customers expressing enthusiasm for items that are not easily found elsewhere and noting value for money and good prices. Customer service is praised as attentive and accommodating, with quick responses and efficient handling contributing to overall satisfaction and a high likelihood of reordering.
Reviews 1 and 4 stars
Reset filtersM
Rating: 4 out of 5
Everything was perfect, but there was a small dead insect in the box...
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T
Rating: 4 out of 5
very good product and the products are beautiful and well delivered it is a good site
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B
Rating: 1 out of 5
I ordered the short-dated box: it said to use within 3 weeks. But it wasn't. I received my parcel on 12/12/2024. The box is full... of expired stuff: Lions (Sept 2024), milkybar (Nov 2024), milklicious (Oct 2024), beef rangers (22/08/2024)... It's all there. It was a Christmas present. I'm not going to give expired food! I'm extremely disappointed! Can I return it and get my money back?
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Response from Pop’s America
Hello,
That's the point of buying an anti-gaspi box, to have products at 70% off on average.
No text talks about a short date or 3 weeks, it is well written, an anti-gaspi box with products whose DDM and not DLC is exceeded.
That's how it is on any food website.
Why buy an anti-gaspi box and complain that the dates have passed?
Bonne continuation.
That's the point of buying an anti-gaspi box, to have products at 70% off on average.
No text talks about a short date or 3 weeks, it is well written, an anti-gaspi box with products whose DDM and not DLC is exceeded.
That's how it is on any food website.
Why buy an anti-gaspi box and complain that the dates have passed?
Bonne continuation.
F
Rating: 4 out of 5
Good products but shipping costs too high in relay.
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Response from Pop’s America
Hello,
Thank you for your feedback.
The shipping costs are high in relay point when you order heavy items.
In your case 20 cans, that's more than 10Kg. Yes, 10€ for shipping may seem high, but your package wasn't 500g, the carrier charges by weight.
Do the test at the post office, and you'll see the price you pay for 1Kg and for 10Kg, it will triple or quadruple.
But in your case, it was free because you used a promotional code that reduced your bill by more than 10€,
Thank you for your feedback.
The shipping costs are high in relay point when you order heavy items.
In your case 20 cans, that's more than 10Kg. Yes, 10€ for shipping may seem high, but your package wasn't 500g, the carrier charges by weight.
Do the test at the post office, and you'll see the price you pay for 1Kg and for 10Kg, it will triple or quadruple.
But in your case, it was free because you used a promotional code that reduced your bill by more than 10€,
E
Rating: 4 out of 5
Good evening, just a small comment on the purchase of my box, I thought the items were in a cardboard box.
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R
Rating: 1 out of 5
No snickers! What can I do?
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Response from Pop’s America
What can I do?
Nothing at all.
On the day you placed your order, you received an email warning you that your order was out of stock, with a refund the same day, before the order had even been dispatched...
Nothing at all.
On the day you placed your order, you received an email warning you that your order was out of stock, with a refund the same day, before the order had even been dispatched...
C
Rating: 4 out of 5
Order received in perfect condition which is rare I was able to buy 19types of premium drinks and very few in this condition only regret, there are not enough kind of premium in this shop
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B
Rating: 4 out of 5
corresponds to my order (although the photo is slightly misleading the boxes are really small in real compared to the photo on the site in short there is choice and fast delivery I thank you and I highly recommend
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Response from Pop’s America
Hello,
Thank you for your feedback.
The box shows the number of candies on the picture, the weight of 42g is also indicated.
We put the photo of the product coming from the brand, we try to put all the information so that you are not surprised on this type of article.
Thank you for your feedback.
The box shows the number of candies on the picture, the weight of 42g is also indicated.
We put the photo of the product coming from the brand, we try to put all the information so that you are not surprised on this type of article.
B
Rating: 4 out of 5
Very good just one can that exploded even with its packaging it's a shame
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B
Rating: 4 out of 5
thank you, very happy with my order.
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M
Rating: 4 out of 5
Always perfect service and fast delivery. The only downside is that many products are out of stock.
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P
Rating: 4 out of 5
Wide choice of original products, reasonable prices. The only downside is that the American licorice is tasteless. For the rest, nothing to say
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C
Rating: 4 out of 5
I love ordering your Halloween candies, they are not available in France. Thank you for doing the same for Christmas candies and chocolate.
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A
Rating: 1 out of 5
The package was incomplete
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T
Rating: 4 out of 5
First order, absolutely not disappointed, I ordered 2 cans of redbull, received relatively quickly and very protected so the cans are nickel. Unfortunately a little expensive, but that's understandable.
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M
Rating: 1 out of 5
delivery in relay and not home will not be withdrawn because handicapped
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T
Rating: 4 out of 5
Lots of choice, it's great, and fast delivery!
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S
Rating: 4 out of 5
Hello, I received my order, the only problem was that the tin arrived damaged because the other products were well wrapped in plastic film with bubble except for this one (but it's a detail). The main thing was the other items.
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J
Rating: 4 out of 5
Interesting to know, but very, very expensive for such products.
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A
Rating: 4 out of 5
The products are good but a bit expensive
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E
Rating: 4 out of 5
Site a little outdated but top order and super fast delivery, very (too?) well packaged!
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Response from Pop’s America
Hello,
Thank you for your feedback, we like our site, as do all our customers :)
For the extra packaging, you can always send glass jars with little or no protection, it could indeed limit the "Too much", not sure you would be satisfied to open a package full of glass pieces.
Let us know the next time you order, we'll use a few to test :)
All the best.
Thank you for your feedback, we like our site, as do all our customers :)
For the extra packaging, you can always send glass jars with little or no protection, it could indeed limit the "Too much", not sure you would be satisfied to open a package full of glass pieces.
Let us know the next time you order, we'll use a few to test :)
All the best.
N
Rating: 4 out of 5
Order top
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P
Rating: 4 out of 5
Pretty good site and easy to order! And I hope the werther's caramelized popcorn will be back on the shelves as they didn't have enough products in stock.
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S
Rating: 4 out of 5
Only 4 stars simply because I've ordered boxes, and a box means a specific container. Whereas here the cans and drinks arrived separately without a box. Otherwise, the order was processed quickly and the products were packaged superbly.
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Response from Pop’s America
Hello,
The description of the boxes is very clear: "The cans are packaged in a cardboard box in Pop's America colors, no specific box."
As we already use a lot of bubble wrap and packing paper on our drinks, it's not possible to add another dedicated carton to put the cans in a box that would fit into another carton.
In ecological terms, this would be inappropriate and totally absurd.
Everything is clearly indicated in the description of the drinks boxes.
The description of the boxes is very clear: "The cans are packaged in a cardboard box in Pop's America colors, no specific box."
As we already use a lot of bubble wrap and packing paper on our drinks, it's not possible to add another dedicated carton to put the cans in a box that would fit into another carton.
In ecological terms, this would be inappropriate and totally absurd.
Everything is clearly indicated in the description of the drinks boxes.
M
Rating: 4 out of 5
Desirable products but still a bit expensive
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D
Rating: 4 out of 5
Products arrived without incident. Products correspond to photos and descriptions. On the other hand, I found the prices to be high. Limited withdrawal points.
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L
Rating: 4 out of 5
Fast, the order arrived in 4 days. The deliveryman also phoned me to make an arrangement as I was not at home.
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P
Rating: 4 out of 5
Very good
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I
Rating: 4 out of 5
Well received. Catalog detail too small.
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E
Rating: 4 out of 5
I received my cans in perfect condition, well packaged, but I was a little surprised when I saw the size of the cans, which was less than 500mL. I paid 6.99€ for two cans and 8.99€ for one, because they were less concentrated in energy than the ones I bought in the store. But otherwise they were very good and the delivery was top notch. And of course I know it's not your fault, but I wanted to share it anyway!
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Response from Pop’s America
Hello, Thank you for your feedback.
In fact, the capacity is displayed on each item sheet. The Monsters you bought are collector's Monsters from Brazil and the US. The capacity of the Monster outside Europe is always 473ML and not 500ML like the basic versions you find in supermarkets.
Don't forget to take a good look at the product descriptions and details - everything is clearly displayed on the site, so you'll have all the information you need when making your purchase.
Bear in mind that these are imports, hence the high price.
Have a nice day.
In fact, the capacity is displayed on each item sheet. The Monsters you bought are collector's Monsters from Brazil and the US. The capacity of the Monster outside Europe is always 473ML and not 500ML like the basic versions you find in supermarkets.
Don't forget to take a good look at the product descriptions and details - everything is clearly displayed on the site, so you'll have all the information you need when making your purchase.
Bear in mind that these are imports, hence the high price.
Have a nice day.
T
Rating: 4 out of 5
Plenty of choice, fast delivery, but rather expensive for some products.
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P
Rating: 4 out of 5
Very well packaged, nothing to complain about
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E
Rating: 4 out of 5
Well done, although the price would feel more reasonable around 7-8€ per 300g, and variety counts which this is.
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S
Rating: 4 out of 5
I love ordering on this site, small downside 2 cans arrived inflated and one of the 2 exploded on me.
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C
Rating: 4 out of 5
Super fast delivery and in good condition. I would like to know when you will have new monster cans Cordially
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K
Rating: 4 out of 5
All good except the poptarts- box open and torn and taste abit stale( date '25!)
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Response from Pop’s America
Good morning,
No emails, no photos, no complaints to support.
Yes as you say, product date: 02/14/2025, it is a production 2 months ago...
Furthermore, you didn't buy Pop-Tarts but Toast'Em, it's not the same product, nor the same brand.
Toast-Em like Pop-Tarts can have the opening of the carton that opens during transport, which does not change the protection of the product since each tartlet is individually protected by closed packaging.
In the end, nothing matters to you anymore given all your negative reviews on the products?
No emails, no photos, no complaints to support.
Yes as you say, product date: 02/14/2025, it is a production 2 months ago...
Furthermore, you didn't buy Pop-Tarts but Toast'Em, it's not the same product, nor the same brand.
Toast-Em like Pop-Tarts can have the opening of the carton that opens during transport, which does not change the protection of the product since each tartlet is individually protected by closed packaging.
In the end, nothing matters to you anymore given all your negative reviews on the products?
N
Rating: 4 out of 5
impeccable package no breakage on the can very well protected
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J
Rating: 4 out of 5
Good site, but the Almond Snickers are out of date since June 18th.
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Response from Pop’s America
Hello,
Yes, it was indicated on the site, under the wholesale price, all the dates are displayed on the products.
You still had a summary in your shopping cart with all the dates under each product.
And by transparency this date is also displayed on your invoice.
With all this information available prior to your purchase, it's a bit odd to point out this date problem.
What's more, we're talking about a DDM and not a DLC, which is also explained on the site.
Thank you very much.
Yes, it was indicated on the site, under the wholesale price, all the dates are displayed on the products.
You still had a summary in your shopping cart with all the dates under each product.
And by transparency this date is also displayed on your invoice.
With all this information available prior to your purchase, it's a bit odd to point out this date problem.
What's more, we're talking about a DDM and not a DLC, which is also explained on the site.
Thank you very much.
A
Rating: 4 out of 5
Good
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